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“our Cambodia and vietnam trip”

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La Residence Hue Hotel & Spa - MGallery by Sofitel
Ranked #10 of 120 Hotels in Hue
Certificate of Excellence
new york city
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“our Cambodia and vietnam trip”
Reviewed October 30, 2012

We had amazing guide from Myths and Mountains that made the trip most enjoyable from start to finish.
The hotel decor is inviting. The Restaurant was exceptional - The Sous Chef (Kevin Marchetti) couldn't not have been more accommodating. The gift shop was the best on the trip with lovely dresses made well and reasonable priced.

Room Tip: ask for a room with a balcony
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  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank gdg20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerHue, General Manager at La Residence Hue Hotel & Spa - MGallery by Sofitel, responded to this review, November 1, 2012
Dear gdg20
First of all, thank you very much for choosing La Residence hotel for your recent stay and thanks for taking your time to post your positive feedback on the hotel experience.
It is great to read that you have enjoyed very much your time at La Residence in particular: the hotel decor, exceptional restaurant & the best gift shop. Especially, thanks for the comments you have written for Mr Kevin, our sous-chef, he will be very pleased to receive this from you.
Finally, please do not hesitate to contact me if you require anything further at all in the near future or if you have friends/family coming to Hue.

Warmest Regards
Anthony J. Gill
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (398)
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English first
Swansea County, United Kingdom
Level Contributor
48 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed October 30, 2012

After being a little disappointed by the Metropole in Hanoi, despite the effusive tripadvisor reviews, I was somewhat wary about La Residence, which was receiving similar reviews. I needn't have worried, because in this case they did indeed match the reality. The hotel both inside an out is an Art Deco architectural dream. From outside, the gardens, the sweeping driveway lead the eye to pleasing geometrical vistas. Inside no detail is too small, the door handles, the floor tiles, the wardrobes all wonderful Art Deco shapes.

The reality of the hotel itself was equal to the architecture. Our room was large, well equipped with patio doors opening onto a large terrace overlooking the perfumed river. The service was excellent, efficient, friendly without being presumptuous. The only downside perhaps was the location, a little away from the centre and restaurants, but this could be seen as an advantage as it was quiet and the cost of taxis were very reasonable.

In all an excellent hotel

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ABull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerHue, General Manager at La Residence Hue Hotel & Spa - MGallery by Sofitel, responded to this review, November 1, 2012
Dear ABull

First of all thanks for choosing La Residence during your recent visit to Hue and for posting your kind and positive comments on Trip Advisor; we are closely checking all the comments on Trip Advisor as it provides us with direct feedback on which we can improve our product and service.

It is rewarding to read that you have enjoyed the hotel experience so much as you have outlined in particular your positive reference to the art deco architecture & style throughout the hotel, large & well-equipment room, excellent service and friendly & professional staff.

With regards to the location of the hotel we are situated on the Perfume River in a tranquil part of the city, however here is a beautiful walk along the river adjacent to Le Loi Street which takes only 20 mins to the central shopping area; Car, Taxi & Cyclo are available at any time upon requested.

Finally, please do let me know if you intend to return to the hotel in the future or if you may have friends and/or family coming to visit Hue.

Warmest Regards
Anthony J. Gill
General Manager
gmo@la-residence-hue.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
114 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed October 29, 2012

No doubt, this is the finest in Hue. Perched conveniently on the banks of the Perfume river, La Residence is avant-garde and used to be the home of the Governor. Although the entrance to the hotel is a bit inconspicuous, it's actually right next to the Hue university and it has an easy-going and chill-out vibe to the whole area. The garden is beautifully manicured and the courtyard is nicely landscaped with a small herb/vegetable patch at the corner.

The bar and billiard area play chill-out lounge music and lightly perfumed with aromatherapy scent and this is where the cocktails and drinks will be served. The hotel also has a fairly big pool with clean and comfortable lounge chairs for those keen to top up their tan. The unexpected find to this place is the gym at the top floor, it's very well equipted and quiet and overlooks the hustle and bustle at the streets.

Hue is a fairly small town, most buzz seem to dot along the Perfume river. The hotel stands majestically along Le Loi street. A short walk along the river takes you to the night market and the bridges to the imperial citadel. In fact, the hotel provides bikes for free to those who feel like biking around Hue and the Citadel although this will only be for those who are comfortable navigating the traffic. Honking and hooting is part of the traffic rules here.

The rooms are fairly spacious although some furniture did seem a bit dated but in my view it adds to the old world charm. Again, WIFI is available in all areas in the hotel for free although reception is patchy at the Le Perfum Restaurant. The rooms have everything and everything a 5-star hotel has to offer, the only unusual arrangement is the small tv size and also the height, not quiet for those who are hoping to lounge on the bed.

Most meals are served at the Le Parfum Restaurant and the food is indeed very very good. For a place that seems to look after (primarily) western tourists, I was surprised to find the spicy Hue noodles and the local coffee with ice have the local punch. The breakfast selection is very wide and indeed very good. Again, it's served in the Le Parfum Restaurant. The only downside is perhaps the prices in the premise, they are probably 5x pricier than the local eateries but given the ambience, who would complain? There are, of course, plenty of local food and eateries just across the road and a short stroll away from the hotel, but unless one understands Vietnamese, ordering food will require some luck and handsigns.

The staff are all extremely friendly and helpful, while the accent of the Vietnamese staff may throw some non-speakers off, it adds to the charm of this place. They even went out of the way to recommend restaurants and arranging for onward travel tickets.

If you feel like getting pampered, this is the place to be.

Room Tip: Choose the rooms that overlook the beautiful courtyard
See more room tips
  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank KahChin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerHue, General Manager at La Residence Hue Hotel & Spa - MGallery by Sofitel, responded to this review, November 1, 2012
Dear Kahchin
I would like to take this opportunity on behalf of the entire team here at the hotel to thank you for choosing La Residence during your recent visit to Hue and for the valuable comments that you have posted on Trip Advisor.
The entire team will be extremely motivated to read that you have been more than satisfied with overall experience of the hotel and have taken time to outline many positive details such as the finest hotel in Hue, historical hotel, beautiful garden & courtyard, comfortable bar, big & clean swimming pool, convenient location, complementary bicycle service, spacious & charming room and finally friendly & helpful staff. All your comments go a long way to providing honest insight into our hotel experience for all our future guests when they are researching places to stay in Hue.
Regarding the dining at Le Parfum restaurant, we are delighted that you have enjoyed the restaurant experience including the daily breakfast. We only select the best quality of imported foods and local produce that meet international standards. This pursuit of food quality and safety, combined with an International Chef and only the best hygiene and training schemes can elevate the price of our restaurant over and above the local outlets; yet we remain competitive within the 5 star hotels in Vietnam.
Finally, please do not hesitate to contact me if you require anything further at all in the near future or if you have friends/family coming to Hue.
Warmest Regards
Anthony J. Gill
General Manager
gmo@la-residence-hue.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vernon, Canada
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 28, 2012

Nicest hotel we have ever stayed at. Spent three nights and made good use of the superb pool and fitness centre. Staff were excellent. Concierge was a big help with some travel arrangements. Breakfast was over the top, and even went smoothly on the one morning a tour group were busy trying to eat before heading off for the day (Hue rated only one day for them). Housekeeping even seem to check your room right after you leave to make us you have not forgotten anything. Lots of little things like that add up to great service.

Room Tip: River side might have a slightly nicer view and be quiter, and the private balcony on the higher flo...
See more room tips
  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Art D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerHue, General Manager at La Residence Hue Hotel & Spa - MGallery by Sofitel, responded to this review, October 29, 2012
Dear JAD262

I would like to take this opportunity on behalf of the entire team here at the hotel to thank you for choosing La Residence for your recent visit to Hue and for the valuable comments that you have posted on Trip Advisor.

It is great to read through the detail you have outlined including: the nicest hotel, superb pool & fitness centre, excellent staff, great service, good tour organization, top wonderful breakfast & careful room checking by Housekeeping. We are thankful for all your positive feedback and sharing the experiences with the future guests as they will be very impressed when researching the hotel destination.

Finally, please do not hesitate to contact me if you require anything further at all in the near future or if you have friends/family coming to Hue.

Warmest Regards
Anthony J. Gill
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bakersfield, CA
Level Contributor
59 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed October 27, 2012

Our time at this art deco hotel was delightful. We stayed here only one night and wished that we could have had more time to enjoy all of the amenities here before flying to Da Nang. I'm not sure if the man from Luxembourg was the chef or sous chef at Le Perfum Restaurant, but he was impressive. He was very personable and it was obvious that he was doing his best to satisfy every guest. La Residence is fortunate to have him on their team.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jojoys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerHue, General Manager at La Residence Hue Hotel & Spa - MGallery by Sofitel, responded to this review, October 29, 2012
Dear Jojoy

On behalf of the entire team here at La Residence I would like to share with you our sincere gratitude for taking the time to post your comments regarding your stay.

We in particular appreciate your positive feedback regarding the delightful art deco hotel and the comments you have made for Mr Kevin, our sous chef, Mr Kevin will be very pleased to see your satisfaction on his service & sharing the experiences on your review.

Please let us know if you would like to return or there are any friends/family we can welcome in the future.

Warmest Regards,

Anthony Gill
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
England
Level Contributor
260 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
Reviewed October 24, 2012

This may be the best hotel that we have ever stayed at in the whole world! (We stayed for 5 nights, while I was doing a tour of war sights in the region). Tastefully renovated Art Deco period French residence. Hotel is located slightly out of the main town.Excellent service from all staff who were all friendly. (Though sometimes I did get the impression that the staff had maybe been slightly over trained to be nice to guests). It also would of been nice if the hotel Manager had made a point of speaking to us at some stage, bearing in mind that we were fairly long term guests at 5 days.Room was well furnished in a style keeping with the rest of the hotel, well maintained and clean.Breakfast was truly excellent, and we also ate dinner for two nights at the hotel. Only slight issue was that the menu could maybe be more varied? The wife used the Spa which she said was also very good. We also liked the hotel bar and in particular the fine choice of cocktails. Anyone that finds any major fault with this hotel really does need help! We will be back one day.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anita37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerHue, General Manager at La Residence Hue Hotel & Spa - MGallery by Sofitel, responded to this review, October 29, 2012
Dear Anita37

First of all, we would like to take this opportunity on behalf of the entire team here at the hotel to thank you for choosing La Residence for your recent visit to Hue and for the valuable comments that you have posted on Trip Advisor. It is truly great for future guests when they are researching destinations in Hue and Vietnam

The team will be very motived to read your very positive summary of the hotel experience including; the French art deco style, the excellent service & friendly staff, clean & well-furnished room, good Spa, great breakfast and wonderful bar with many options on cocktail selection.
We would like to inform you that your feedback on the menu has been shared directly to our Executive Chef.

Finally, we do regret that we missed the opportunity to meet you personally, please accept our sincere gratitude for being understanding. We look forward to welcoming you back to the hotel in the future and please do not hesitate to contact me directly if you have any friends or family coming to Hue.

Warmest Regards,
Anthony J. Gill
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Suffolk, UK
Level Contributor
120 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed October 24, 2012

We have just spent three nights at La Residence in Hue, one of the most atmospheric places of our trip to Vietnam. The restoration of the art deco building and the new extension were most attractive, while the gardens were also beautiful, including the hotel's vegetable garden, and the swimming pool was one of the nicest we have swum in anywhere in the world. Our room was a standard medium-sized room with a side view, but was well equipped and comfortable. The breakfasts were excellent, particularly so since you could eat on the terrace and glimpse the Perfume River through swaying palm trees and bamboo. We ate dinner in the hotel one night but dining slightly lacked atmosphere on that occasion, partly because there were few diners, and we did feel the Vietnamese food had been adapted somewhat to make it more acceptable to western tourists. The hotel is very convenient for the station and about a 25 minute walk from the Citadel.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KitSuffolk_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerHue, General Manager at La Residence Hue Hotel & Spa - MGallery by Sofitel, responded to this review, October 29, 2012
Dear KitSuffolk
I would like to take this opportunity to thank you for posting your valuable feedback pertaining to your recent stay on Trip Advisor. All comments posted here are invaluable help to the entire team at the hotel and also act as a great guide to all future guests who are researching the best places to stay.
We are all so happy to see that you have enjoyed your experience at the hotel in particular; the atmosphere, the art deco throughout the hotel building, beautiful gardens, nicest swimming pool, comfortable & well- equipment room & convenience hotel location.
Regarding the feedback to Food & Beverage department, we are delighted that you enjoyed so much the breakfast experience.
Overall it is rewarding to see you have had a pleasant stay and we thank you for choosing La Residence for your recent visit. Please do not hesitate to contact me if you have anything you require or if you have friends or family coming to the hotel in the future.
Warmest Regards,
Anthony J.Gill
General Manager
gmo@la-residence-hue.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about La Residence Hue Hotel & Spa - MGallery by Sofitel

Property: La Residence Hue Hotel & Spa - MGallery by Sofitel
Address: 5 Le Loi Street. Vinh Ninh Ward, Hue, Vietnam
Phone Number:
Location: Vietnam > Thua Thien - Hue Province > Hue
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Hue
#2 Family Hotel in Hue
#2 Business Hotel in Hue
#3 Spa Hotel in Hue
#4 Romantic Hotel in Hue
Price Range (Based on Average Rates): $
Hotel Class:5 star — La Residence Hue Hotel & Spa - MGallery by Sofitel 5*
Number of rooms: 122
Official Description (provided by the hotel):
Step back in time to Art Deco's golden age with a stay at La Residence Hue Hotel & Spa, MGallery by Sofitel. Nestled along the fabled Perfume River and overlooking the imposing Imperial Citadel - once home to Emperors and now preserved as a UNESCO World Heritage Site - La Residence is a one-of-a-kind masterpiece. Endowed with opulence and warmth, this former residence of the French "Resident Superieur" has been painstakingly restored and refashioned into an enchanting luxury boutique hotel with 122 guestrooms and suites, which offer visitors the chance to relive the pleasures of a bygone era. Food is a passion at Le Parfum Restaurant. Visitors will delight in a fusion menu of Vietnam and Europe's very best culinary traditions. Allow yourself to be swept away with the signature cocktails "La Residence Monsieur and La Residence Madame" in the cozy ambiance of Le Gouverneur Bar. Indulge yourself in our award-winning Spa and relax by the large saltwater swimming pool overlooking the river. ... more   less 
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Also Known As:
La Residence Hue Hotel And Spa
La Residence Hue Hotel Hue
La Residence Hotel

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