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“Very enjoyable, luxury break from backpacking”
Review of Midtown Hotel Hue

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Midtown Hotel Hue
Ranked #27 of 120 Hotels in Hue
Certificate of Excellence
Hoi An, Vietnam
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Very enjoyable, luxury break from backpacking”
Reviewed July 17, 2014

Really enjoyed our stay at the Midtown. Staff are very welcoming and nice. Good breakfast with a large selection of Eastern and Western foods. The room was very comfortable and the pool upstairs was fab during the day and at night. Had a great stay here, it was a nice luxury break from backpacking.

  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank Angelainasia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThanhThaoHo, Director of Sales at Midtown Hotel Hue, responded to this review, August 8, 2014
Dear Angelainasia,

Firstly, thanks a lot for the time you sharing comment about experience at Hue city, especially wonderful time at Midtown Hotel Hue.
We have been delighted by your comment posted by the title you gave it; “Very enjoyable, luxury break from backpacking”. Thank you for your kind words.
Once again, thank you for your positive rating for your overall opinion and we look forward to the opportunity of welcoming you back Midtown Hotel Hue as you have plan to travel to Vietnam one more time.

Best regards,
Ho Thanh Thao, Ms
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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352 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (46)
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Sachsenheim, Germany
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 10, 2014

I stay more than 4 months in the Midtown Hotel. In all the time was all more than perfect.

The Breakfast was great.

The view from the Roof top is great and the pool there also.

The Service was unbelievable perfect.

I say for this time thank you for all.



Harry 704

  • Stayed July 2014, traveled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Harry Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThanhThaoHo, Director of Sales at Midtown Hotel Hue, responded to this review, August 8, 2014
Dear Harry Z,

Warmest greeting from Midtown Hotel Hue.
We are very grateful to you for your long stay with us and thank you for time posting review on Tripadvisor page.
We are pleased to know that you have had a perfect time and and our staff have been delighted for making your stay as memorable as possible.
Once again, thanks a lot for your time at Midtown Hotel Hue and we are looking forward to hearing from you for the second time to Hue City.

Cheers,
Ho Thanh Thao, Ms
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed June 22, 2014

We stayed for 3 nights recently at the hotel and enjoyed our stay. The service was very attentive and welcoming. However, a couple of issues such as leaky bathrooms and the bedroom smelling of cigarette smoke a lot ( we are both non-smokers) have put us off from wanting to return. Breakfast was ok. Overpriced for what it was - we stayed in a different Hue hotel for almost half the price before moving to midtown (moved for the pool) and the cheaper hotel was miles ahead in all aspects.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mandeep1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThanhThaoHo, Giám đốc bán hàng at Midtown Hotel Hue, responded to this review, June 27, 2014
Dear Writer,

On behalf of entire team at Midtown Hotel Hue, we’d like to convey our sincere thanks for your stay with us and your shared opinion.
It is great to learn that our service’s very attentive and welcoming. However, what’s a pity to hearing from you unexpected issue in room. We had a briefing with hotel management and assured this has been addressed and surely we will improve this service.
We do hope to welcome you back and have chance to serve you in the future.

Best regards,
Ho Thanh Thao, Ms
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed June 13, 2014

My son suggested that we stay at this new and lovely hotel and book a room with a River view. Great suggestion! The staff anticipated all our needs, were very courteous, and spoke excellent English. The room was large and comfortable with a balcony to enjoy the view. It was a good location to visit the many impressive historical sites. Shopping and restaurants were easily accessed. The roof top bar has an incredible view. The swimming pool is beautifully set just below the bar. We enjoyed ourselves so much that we opted for an extra day. Very nice and highly recommended.

Room Tip: The River view rooms are worth the extra money.
See more room tips
  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rebecca M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThanhThaoHo, Director of Sales at Midtown Hotel Hue, responded to this review, June 26, 2014
Dear Writer,

Firstly, thanks a lot for your great comment on us. It's our pleasure to learn that you have been enjoy your stay at Midtown Hotel Hue and especially all the best words about hotel facility & staff.
It is encouraging us as guest’s satisfaction is our prior concern.
Once again thanks a lot for your feedback and we are looking forward to welcome you back Midtown Hotel Hue.

With best regards,
Ho Thanh Thao, Ms
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, England
Level Contributor
26 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed May 28, 2014

I spent two nights here last week (May 2014) whilst visiting the impressive historical sites of Hue. The Midtown Hotel is in a good location for exploring the city, however I do not think the hotel is of 4* quality. It is, in my opinion, a good 3*.

I got the impression that the hotel is relatively new and so perhaps it needs further time to 'bed in'. The rooms are perfectly acceptable, and we had a balcony room which overlooked the city. The breakfast is disappointing. The fruit, in particular, was very dry due to it being out all morning.

The hotel staff are excellent, very friendly and helpful. The swimming pool on the top floor is good, but feels quite cramped. The views at sunset are stunning. We did not eat in the hotel as the surrounding area has plenty of bars and restaurants to try, all of which are a good value.

If I was to visit Hue again, I'm not sure if I would choose the Midtown Hotel again. Despite being very reasonably priced, I'm not sure if it delivers good value for money.

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BRMB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThanhThaoHo, Director of Sales at Midtown Hotel Hue, responded to this review, June 6, 2014
Dear Writer,

Firstly, thanks a lot for your kind attention and your decision for staying with us
We appreciate very much the time to post your valuable opinion on Tripadvisor. Especially, your comment with encouraging words about staff has been shared to our entire team.
We have a little bit regretted that you had an unsatisfied experience in Hue. With regard to breakfast I would appreciate, at your convenience, if you can provide me your contact email address so that I may be able to write to you.
Again, thanks for your comments and the chance you provide to us to make improvements in product and service.

With kindest regards,
Ho Thanh Thao, Ms
Acting Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berlin, Germany
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 20, 2014

We have two night stay at the Midtown hotel in a travel to Hue with many beautiful impression. Bedroom large and good facilities, clean; Breakfast buffet is very good with lots of food and fresh fruit. Pool is very nice, clean and is a place for sunbathing and relaxing. Hight class of hotel is shown from the professionalism of every staff, they are friendly and attentive. We felt very comfortable here in these days.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mark_roneyers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThanhThaoHo, Director of Sales at Midtown Hotel Hue, responded to this review, May 23, 2014
Dear Mark_roneyers,
Thank you for having taken the time to submit a review about your stay at Midtown Hotel Hue. We are pleased to learn that you had a pleasant time in Hue with beautiful impression. We are delighted to read that you enjoyed accommodation, bedroom, facilities, friendly and attentive staff, pool, breakfast…
We do hope to welcome you back and assure that more wonderful things await you at that time.

With best regards,
Ho Thanh Thao, Ms
Acting Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 19, 2014


I comeback Midtown hotel.This hotel was much larger than outward .One modern building, comfortable room. The hotel is located in the old quarter, near the Huong river. Breakfast was excellent. We ate in the restaurant a couple of times, and the food was good. Although it's more expensive than some of the restaurants on the street, it's on the top floor and with good views of the river. Swimming pool very nice and clean ,This is a very good hotel for a reasonable price, but it is modern rather than traditional and I love it.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Chaiot v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThanhThaoHo, Director of Sales at Midtown Hotel Hue, responded to this review, May 23, 2014
Dear Chaiot V,
On behalf of entire team, warmly welcome you back Midtown Hotel Hue!
It is so nice to receiving compliments and fresh feeling when you come back with us.
We have recent upgraded some room categories and hotel facilities that make Midtown Hotel Hue looks greater. We are extremely pleased to learn that you enjoyed the stay and share your comment on Tripadvisor.
Once again, thanks a lot for your kind support and hope to hearing from you soon for next travel plan to Hue.
With best regards,
Ho Thanh Thao, Ms
Acting Director of Sales.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Midtown Hotel Hue

Property: Midtown Hotel Hue
Address: 29 Doi Cung Str, Hue, Vietnam
Location: Vietnam > Thua Thien - Hue Province > Hue
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #27 of 120 Hotels in Hue
Price Range (Based on Average Rates): $
Hotel Class:4 star — Midtown Hotel Hue 4*
Number of rooms: 88
Official Description (provided by the hotel):
As its name, Midtown Hotel Hue is located in the middle of tourist town of Hue City – considered a holy city of Vietnam Tourism, famous for two world cultural heritages recognised by UNESCO.With a 14-storey building and a few minutes walk from the lovely and poetic Huong River, almost the bedrooms and service areas guide the visibility distance to the Huong River, Kim Phung Mountain, Ngu Binh Mountain and Truong Tien famous bridge, … Midtown Hotel Hue is perfect place to enjoy the whole view of Hue City.Graceful-aesthetic structured design, suitable luxurious modern equipment systems, adequate services: bedrooms, restaurants, bars, multi-function meeting room, massage spa, swimming pool, souvenir shop, tour desk, … We strive to serve you considered the ideal rest and meet your every need anticipated.You will be warmly welcomed by our hospitable staffs and always see smiling faces, friendly, enthusiastic, reliable at all services during your stay at Midtown Hotel Hue. ... more   less 
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