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“Perfection”

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Moonlight Hotel Hue
Ranked #19 of 125 Hotels in Hue
Certificate of Excellence
Reviewed September 21, 2013 via mobile

The Moonlight Hotel exceeded our expectations immensely. Great location near lots of restaurants, fabulous staff, modern large rooms, best breakfast we had in Vietnam in below a 5 star hotel. The porters at the door were friendly and helpful, as were the lovely reception and restaurant staff. Highly recommended.

  • Stayed: September 2013
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Thank AndyS1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed September 19, 2013

We stayed for 2 nights at the hotel and everything was perfect. The Moonlight Hotel is located very close to Parfum River, Citadel and Dong Ba Market. Our room was in the 10th floor and had an incredible views of the river, also it had a heavenly kingsize bed that it was very confortable, The room was very spacious and the staff were very friendly.
We received an invitation from the hotel for the Mid Autumn Festival and we joined the celebration with them. The hotel gave us typical mooncakes and tea, it was amazing!
I can't say enough things of this place, everything was perfect: staff, room, service and breakfast. Strongly recommend. We will be back!!

  • Stayed: September 2013, traveled as a couple
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2  Thank Babyboom1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 15, 2013

Stayed here for 1 night in August 2013. The rooms are clean, good value, it's ideally located and the staff are very good. Only negatives was the swimming pool is quite cold and small and there was a bit of a smell from the drains.
The roof terrace is worth a visit. Breakfast is ok. Also wonder if it will be quite as cheap when they finish it. I would recommend it.

  • Stayed: August 2013, traveled as a couple
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Thank Stoke_Paul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2013 via mobile

Everything was great, well located hotel and very nice and friendly staff. We had a problem with the safe box, that didn't work properly and once closed it wasn't possible to open it. Reception staff fixed the problem for me. Breakfast was very good and I would definetively stay at this place again.

  • Stayed: September 2013
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Thank Dobro2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 10, 2013

Moonlight hotel was one the best hotels I stayed in. Rooms were spacious and comfortable,the location was excellent , in shopping and resto-pubs streets.the citadel is just 5mn away by taxi.the staff is wonderful.and since we booked all our transports with moonlight, they surprised us with a complimentary dinner on the rooftop of the hotel .... It was a lovely stay.
If I had to comment on something , I'd say that the pool was very cold...but maybe other guests like it this way

  • Stayed: August 2013, traveled as a couple
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Review collected in partnership with this hotel
Thank Hala M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2013

When I stayed the hotel was incomplete with spa and karaoke floor unfinished so I had a great deal on the rate. The room was excellent, the staff were great especially Truc the doorman and location was ideal. Once complete and the rates go up to £100 GBP a night then I may not be so pleased.

As for Hue, the motorbikers asking you constantly if you wanted a bike taxi, 'good Vietnamese lady', 'good Vietnamese girl' or marihuana was too much and was a shock given I'd already seen HCMC and Hoi An.

Stayed: August 2013, traveled solo
1  Thank Lee D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2013

this place is lovely the welcome is great. The pool i felt left a lot to be desired as it was extremely small and on a covered outdoor area high up meaning little or no sun. Ok for an evening dip. Rooms were lovely. Jaccuzi bath was a great touch! Once the spa is finished maybe it will add that little bit extra here. Prepaid movie service seemed to be available in the room but on trying to make it work they had not yet hooked up this service this would of been a nice addition and when they are finished hotel it will be. The hotel was immaculate could not fault them. Found one of the bellboys a little in your face no matter how much you hinted that you were fine and needed no assistance he seemed to hover around us a lot, the other hanse i think hes name was or at least it began with a h was helpful. Overall i liked it but i wouldnt consider it 5 star without the amenities that have not yet been finished. Breakfast was good. Price was excellent and i guess this is because they are in early stages to compensate for all the unfinished parts.Location was pretty good to.

  • Stayed: August 2013, traveled as a couple
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Thank Kellieannm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MoonlightHue, Manager at Moonlight Hotel Hue, responded to this reviewResponded September 9, 2013

Dear Guest,
Thank you very much for taking the time to have your experience at Moonlight Hotel. We are really glad to hear that you liked your deluxe room with the Jacuzzi bath.
We also take an attention complaint about our bellboy and please accept our sincere apologies for the inconvenience you had in any way.
With regard to the spa issue, we are currently working on completing the construction in some days. We hope that you give us another try, after everything is completed.
In the meantime, we look forward to having another opportunity to host you, in a near future.

Best regards,
Hotel Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Moonlight Hotel Hue

Address: 20 Pham Ngu Lao, Hue, Vietnam
Location: Vietnam > Thua Thien - Hue Province > Hue
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 125 Hotels in Hue
Price Range: $43 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Moonlight Hotel Hue 3.5*
Number of rooms: 90
Official Description (provided by the hotel):
The Moonlight Hotel is conveniently located in the heart of Hue City’s Downtown, within walking distance of Huong River, shopping malls, restaurants and night life. Many beautiful landscapes of Hue City can be accessed from the hotel in 30 minutes or less. Dong Ba market, Citadel and several national monuments are also nearby. ... more   less 
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