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“Not so friendly...” 2 of 5 bubbles
Review of Google Hostel

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Google Hostel
Ranked #10 of 118 Hue B&B and Inns
Brooklyn, New York
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Not so friendly...”
2 of 5 bubbles Reviewed July 16, 2012

We found some of the staff to be helpful, but some were not. When a couple of items were missing from laundry we had already paid for, the front desk person did not seem that concerned. Additionally, the beds were rock hard and I saw a roach coming out of the kitchen. It's cheap though-- I guess you get what you pay for.

  • Stayed July 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Dayna H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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537 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (31)
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  • Chinese (Simplified) first
  • Danish first
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English first
Amsterdam, Noord-Holland, Netherlands
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed June 29, 2012

This hotel is renamed to the Google hotel. The rooms are OK. The staff is extremely helpful and the attached bar/restaurant is great. They serve freshly brewed beer every afternoon - first 2 are free for hotel guests! Very pleasant vibe in and around this hotel.

  • Stayed March 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Evert_d_K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Queensland, Australia
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed June 15, 2012

The Staff were attentive and friendly, especially the two smiley girls running the cafe. The cafe attached was good value and cheery, loved the free beer to get the evening started and used the free pool table allot. The location was perfect and though central not loud, plenty of restaurant choices near by. We booked a tour and had our laundry done through the hotel and both were reasonably priced and easily done. We really enjoyed our stay and for the reasonable price we had a good level of servers and a (all to rare)window!

  • Stayed June 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank skyriderku
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yorkshire
Level Contributor
97 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 bubbles Reviewed June 11, 2012

We stayed at this hotel just for 1 night after seeing it in the lonely planet but then was unsure after reading te reviews. But we thought we would look anyway. The receptionist was v nice & we negotiated a good price. On first impression it looked good and the shower was good. But the fridge did not work, no safe & no lift! but the guys took up our luggage. We got breakfast included whih was basic but ok.

At night we saw 1 cockroach, we gave it a good hit thought it was dead but it was wasn't:(

The location was good!

  • Stayed June 2012
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jsg103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 bubbles Reviewed June 4, 2012

When we arrived everything looked good! The staff was not so Nice Though. There were many cockroaches in the room. The WORST: They added a fake Bill of hundreds of $ on my crédit card. I called Many Times and They never called back. There are so Many similar stories on this hotel!! WORST we had in Vietnam! Dont ever go There and if you do, pay cash!

  • Stayed May 2012
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank charlibrown3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
54 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed May 25, 2012 via mobile

We Strayed here for two days, (24.-26th may 2012) they Name the Hotel also Google Hotel. Excellent for staying here, cant complain for anything, Good Selektion of breakfast also awaylable. The bed may be a bis 'Hard' but the doctors may say that this is more healthy that to sleep To soft..... :-). The best in the Hotel is the staff, really taking care of us, say hello specially to 'Gun' Serving in the Morning the breakfast..... :-). One Last Thing..... If you want to Pay by Credit Card they State that its possible without playing Commission, you may insist a Little on it..

Cheers from Fabiola & Stefan

  • Stayed May 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Stefan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed May 23, 2012 via mobile

My wife and I came to this hotel to meet my family after my brothers wedding in Ho Chi Minh City. We supposedly got a good rate at $20/night with free breakfast only to discover the "free" breakfast was not included so they said they would only charge us $1/ person for it. We agreed but were repeatedly disappointed by the breakfast, bad service, so so food. The day of our departure buses showed up with tourists and the staff quickly offered rooms at $6/night per person. When asked the manager said they were different rooms with shared showers which I later discovered was not true. Now several days later I have discovered a $200 charge on my credit card, on top of the $70 dollars for our room. I am trying to rectify this but as of yet to no avail. Shady place, just wondering if the extra charge is for the extra guest my wife discovered on our room, a cockroach. DO NOT STAY HERE!

  • Stayed May 2012
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Lilbrowley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Google Hostel

Property: Google Hostel
Address: 26-28 Tran Cao Van Street, Hue 47000, Vietnam (Formerly Thanh Xuan Hotel (Khách sạn Thanh Xuân))
Location: Vietnam > Thua Thien - Hue Province > Hue
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #10 of 118 B&Bs / Inns in Hue
Price Range (Based on Average Rates): $
Hotel Class:2 star — Google Hostel 2*
Number of rooms: 32
Official Description (provided by the hotel):
Thanh Xuan Hotel stays in the heart of an old citadel ancient city that have many landscapes with a long history. Few steps from shops, Trang Tien bridge, Perfume river, restaurants... Absolutely worth spending your vacation in here! Thanh Xuan Hotel has been seen as a 3 star hotel that has great service, friendly, give you the feeling of being home. ... more   less 
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