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“Amazing Service - Lovely Colonial Hotel”
Review of Hotel Saigon Morin

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Hotel Saigon Morin
Ranked #22 of 123 Hotels in Hue
Certificate of Excellence
Reviewed April 17, 2013

The Saigon Morin is a beautifully restored colonial hotel. We had a very large room with a wonderful view of the river. However, it is the staff that really make this hotel special. There was a minor error on my bar bill. All the staff, from the person who made the mistake (only because I did not question it at the time), to the front desk clerk that immediately investigated it and the manager who sent me a written apology, showed extraordinary grace and charm. They even presented me with flowers as I was checking out. The staff do everything they can to ensure guests have a wonderful visit.

Room Tip: Do ask for a river view.
  • Stayed: April 2013, traveled as a couple
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1  Thank omasview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Saigon_Morin, General Manager at Hotel Saigon Morin, responded to this reviewResponded April 19, 2013

Dear M. omasview,

Greetings from Hotel Saigon Morin, Hue!

Thank you so much for taking time to post your kind comments on TripAdvisor regarding your experience during your stay with us.

It is so great to hear that your stay with us was enjoyable and comfortable, especially in staff professional. I will share your compliments to all of our staff to encourage them in their jobs and I make sure that they are made aware of your feedback as they really happy to see the result of their hard work and efforts.

We look forward to welcome you back to Hotel Saigon Morin in the nearest future.

Kind regards,
Tran Van Tam/Mr.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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831 - 837 of 1,531 reviews

Reviewed April 16, 2013

This is a charming historic hotel in Hue. The best thing about the hotel is the staff, everyone is friendly. There was a misunderstanding about laundry and the hotel promptly fixed the problem, canceled the charges, before I even asked. The tour desk at the hotel is excellent. The tours are expensive but they are high quality. The guides speak and understand English, I felt I got my money's worth. The rooms are large, clean and some offer a view of the river... be forwarned those rooms are noisy. The location is ideal for visiting the market, boat rides on the river, and shopping. The hotel offers nightly movies, music and there is a small pool. Would certainly return.

  • Stayed: April 2013, traveled solo
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1  Thank Victoria14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Saigon_Morin, General Manager at Hotel Saigon Morin, responded to this reviewResponded April 19, 2013

Dear M. Victoria14,

Greetings from Hotel Saigon Morin, Hue!

Thank you so much for taking time to post your kind comments on TripAdvisor regarding your experience during your stay with us.

I am so happy and excited to hear that you enjoyed the stay with us and would return. Certainly, no more important than our guest’s satisfaction. . All of hotel management and staff really want to bring the friendly atmosphere and the best services to our guests to make them feel at home.

Do look forward to welcoming you back to Hotel Saigon Morin in the nearest future.

Kind regards,
Tran Van Tam/Mr.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 14, 2013

The first thing you notice about this hotel is the large number of staff wherever and whenever you looked, so it was easy to get advice etc. The staff were unfailing pleasant. Our room was very spacious, with a large bathroom, and overlooked the central garden, dining and pool area. For breakfast there was a wide choice of the familiar and unfamiliar. I blame this hotel for my new addiction to passion fruit with plain yoghurt available at breakfast !

It's very well placed for the citadel, which is walkable if not too hot. A good way to get there otherwise is a cyclo. You can also book day trips to the local attractions via the hotel.

A bit disappointing was the lunch/dinner menu. On the two occasions we eat lunch and dinner the food was quite ordinary, rather bland tasting, in contrast to the breakfast. Overall though this is a very good hotel and I'd certainly stay there if passing that way again.

Room Tip: Very quiet in the rooms facing the garden
  • Stayed: March 2013, traveled with friends
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Thank artyone1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Saigon_Morin, General Manager at Hotel Saigon Morin, responded to this reviewResponded April 15, 2013

Dear M. Artyone1,

Greetings from Hotel Saigon Morin, Hue!

Thank you so much for taking time to post your kind and positive comments on TripAdvisor regarding your experience during your stay with us.

We are overjoyed to see that your stay with us was enjoyable, comfortable, especially in staff attitude and buffet breakfast. We really want to bring the friendly atmosphere and the best services to our valued guests to make them feel at home. We also happy to hear that you would return to stay with us. That is a special gift.

It is our pleasure to have an another opportunity to serve you again soon and provide you you more of Hotel Saigon Morin hospitality with the positive experience you have come to expect from us.

Kind regards,
Tran Van Tam/Mr.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 11, 2013

The Saigon Morin isca beautifully restored early 20th century hote l. Well situated with stunning views of the river. bridge and night matket. The hotel has retained it's French colonial era charm and this is reflecte by the staff. The main restaurant is sited in a pretty central courtyard around a fountain. On most nights there appeared to be enternainment [free] in the form of traditional singing and dancing. The pool area was well maintained. An excellent buffet breakfast added to our enjoyment of our 4 day stay.

Room Tip: A room facing north gives good river views.
  • Stayed: April 2013, traveled as a couple
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1  Thank jazzboots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Saigon_Morin, General Manager at Hotel Saigon Morin, responded to this reviewResponded April 12, 2013

Dear Mr. jazzboots,

Greetings from Hotel Saigon Morin, Hue!

Thank you so much for taking time to post your kind comments on TripAdvisor regarding your experience during your stay with us.

We are so great to hear that your stay with us was enjoyable and comfortable. These compliments will keep our team motivated.

Yes, hotel’s history is a typical character. We will try our best keep the colonial style and improve our service and facility to be better in the next time.

It is our pleasure to have an another opportunity to serve you again soon and provide you more of Hotel Saigon Morin hospitality.

Kind regards,
Tran Van Tam/Mr.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 9, 2013

We did a month's travel through Vietnam in 2012 and this hotel stands out as an all-round very pleasing experience. The staff were excellent, there was a attention to detail ("good morning/afternoon/evening" carpets in the elevators!), food was terrific, the room was great, the pool (with tiny evening bats swooping through the treetops to catch insects) was great. We purchased 'Hotel Saigon Morin" bathmats and towels to take home with us (the staff very promptly found a price list) and people went out of their way to provide excellence. Old world charm with modern comforts. Highly recommend.

  • Stayed: February 2013, traveled as a couple
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Thank HelenJG786
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Saigon_Morin, General Manager at Hotel Saigon Morin, responded to this reviewResponded April 12, 2013

Dear Mrs. Helen M,

Greetings from Hotel Saigon Morin, Hue!

Many thanks for interested in choosing our hotel service. I am truly grateful for your kind and positive comments on TripAdvisor. All of your comments will help us to providing the true insight into our hotel experience for all our future guests when they are researching places to stay in Hue city.

I am so delighted to see that you have had a very pleasing experience during your stay with us. I will share your compliments to all of our management and staff to encourage them in their jobs and I make sure that they are made aware of your feedback as they really happy to see the result of their hard work and efforts.

It is our pleasure to have an another opportunity to welcome you back to Hue city as well as Hotel Saigon Morin in the nearest future.

Kind regards,
Tran Van Tam/Mr.
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 8, 2013

This is a beautiful, well run hotel in the heart of wonderful Hue. Room was large but comfortable, spotlessly clean. Breakfast area was in lovely garden area and had the best choice of food I have ever seen. Staff we encountered were all friendly and helpful. The pool area is a welcoming sight after going about the city in the heat. Nice touch at night with the scroll containing a Vietnamese story beside your bed. Only negative is that we wish we could have stayed longer.would definitely return to this hotel.

Room Tip: Room 331 was large with two beds. View was of trees in front of river and road. We didn't find i...
  • Stayed: March 2013, traveled as a couple
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Thank debbiecurrie06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Saigon_Morin, General Manager at Hotel Saigon Morin, responded to this reviewResponded April 10, 2013

Dear M. debbiecurrie06,

Greetings from Hotel Saigon Morin, Hue!

Thank you so much for taking time to post your kind comments on TripAdvisor regarding your experience during your stay with us.

I am so prideful to see your note that our hotel “is a beautiful hotel, well run hotel in the heart of wonderful Hue” and really happy to hear that you enjoyed the stay, would stay longer and return back with us.

Hotel Saigon Morin is overlooked to the Huong river and Truong Tien bridge, very closed to Dong Ba market, Citadel and other sightseeing spots so it is easy for you to discover the beauty of Hue.

We look forward to welcoming you and your family/friends back to the Hue city and Hotel Saigon Morin in the nearest future.

Kind regards,
Tran Van Tam/Mr.
General Manager

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Reviewed April 8, 2013

Our deluxe room was enormous and very attractive with an expanse of polished wood floor and big sweeping curtains over the large window giving on to a balcony. The beds were comfortable and there was plenty of storage space, a desk and chair, and two armchairs. We loved the garden restaurant with its fountain and its canopy of trees, lit by fairy lights at night. The pool area looked beautiful but sadly we didn't have pool weather.

The staff were friendly and welcoming and the overall ambience was of elegance and comfort without being formal or stuffy.

Only one complaint about this otherwise gorgeous hotel - a couple of times we wanted to go into the Panorama roof bar for a drink and a snack but each time we turned back because of the terrible and VERY LOUD music (or actually Muzak) that was playing. Please, please turn the volume down!!

  • Stayed: April 2013, traveled as a couple
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Thank 2bristolians
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Saigon_Morin, General Manager at Hotel Saigon Morin, responded to this reviewResponded April 10, 2013

Dear Mrs. 2bristolians,

Many thanks for staying at Hotel Saigon Morin, Hue city. I am truly grateful for your kind and positive comments on TripAdvisor. All your comments will help us to providing the true insight into our hotel experience for all our future guests when they are researching places to stay in Hue.

Your compliments about hotel facilities and service will keep our team motivated and I make sure that you will remember our beautiful garden with 100 years old trees where you can get a pure air.

I also asked F&B Manager to pay attention to the volume of music at “Le Panorama Bar” as you said.

It is our pleasure to have an another opportunity to welcome you back to Hue city as well as Hotel Saigon Morin in the nearest future.

Kind regards,
Tran Van Tam/Mr.
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Saigon Morin

Address: 30 Le Loi St, Hue, Vietnam
Location: Vietnam > Thua Thien - Hue Province > Hue
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Hue
#7 Luxury Hotel in Hue
#10 Family Hotel in Hue
#11 Spa Hotel in Hue
#11 Romantic Hotel in Hue
Price Range: $73 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Saigon Morin 4*
Number of rooms: 183
Official Description (provided by the hotel):
Built in 1901 by French, the Morin Hotel is one of the oldest hotels in Vietnam. Survived through many wars, this is more than a hotel, It's a part of the history of Hue city in the last 110 years. Now lovingly restored to its century-old glory, Saigon Morin is once again ready to live up to its reputation as the choice of celebrities, intrepid adventures and businessmen. The Hotel offers every thing a discerning traveler would expect form a world class hotel without sacrificing the old world charm that made the Morin Hotel legendary. ... more   less 
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Also Known As:
Saigon Morin Hotel
Saigon Morin Hue

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