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“Old World Charm”
Review of Hotel Saigon Morin

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Hotel Saigon Morin
Ranked #23 of 123 Hotels in Hue
Certificate of Excellence
Reviewed December 6, 2012

Delightful hotel right in the centre of Hue. Echos of Raffles in Singapore or Royal Hawaiian in Waikiki....on a smaller scale. Comfortable quiet room overlooking the pool. Appreciate small gestures like flower petals on your bed...but then I am an old romantic. And romantic it is, particularly the garden court.
Recommended for similar souls and just about everyone else!

  • Stayed: November 2012, traveled solo
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Thank DJH885
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Saigon_Morin, General Manager at Hotel Saigon Morin, responded to this reviewResponded December 25, 2012

Dear M. DJH885,

Greetings from Hotel Saigon Morin, Hue!

Many thanks for taking time to post your kind comment on TripAdvisor.

Hotel’s history is a typical character to compete with other hotels in Hue and we will try our best keep the colonial style and improve our services to be better in the future as well.

Especially, we are very happy to hear that you enjoyed your stay with us because guest’s satisfaction is our reason of work.

Do look forward to welcoming you and your family/friend to Hotel Saigon Morin in the nearest future.

Kind regards,
Tran Van Tam/Mr.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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898 - 904 of 1,533 reviews

Reviewed December 3, 2012

The location was very good for visiting the forbidden city, but the hotel itself is depressing. There are 3 beds per room and the room decor is dated. The beds are uncomfortably HARD. The sheets are SCRATCHY. The restaurant decor/ambience reminded me of a hospital cafeteria. The bar room is old and tired and the staff is not keen on providing service. Overall, the hotel feels like a hotel in an Eastern Block country: institutional, dated, worn and tired.The only shower is in the tub, which has a very high rim and the shower mat does not anchor. I almost killed myself trying to step into the tub for a shower. Unless all of the other hotels in Hue are worse than this one, I would not stay at the Saigon Morin. On check out, the staff pursued a member of our tour group onto the bus,demanding the return of an allegedly pilfered washcloth (apparently the staff counts all towels on checkout). Why anyone would pilfer one of their poor quality scratchy washcloths is a mystery. Why any hotel would risk return bookings from a large tour agency over a washcloth is another mystery.

  • Stayed: November 2012, traveled with family
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Thank cbellehu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Saigon_Morin, General Manager at Hotel Saigon Morin, responded to this reviewResponded December 5, 2012

Dear M. Memyself23,

Greetings from Hotel Saigon Morin, Hue!

First of all, we would like to express our many thanks for taking time to post your valuable comments on TripAdvisor.

It is deeply disappointing to hear that our hotel service could not up to the level of your expectation. We are sincere apologize for any inconvenience that caused to you regarding to your experience during your stay with us.

As you may know, Hotel Saigon Morin has colonial style. We will keep this special character and try our best to upgrade hotel facilities (room, restaurant, ….) to bring the enjoyable and comfortable for our value guests in the next time.

We are really regretful regarding your experience on the check-out date. This is not hotel standard because Saigon Morin Hotel was found on the promise of making the experience of enjoying happier and easier for everyone who chooses to use our service.

We are committed to you, our valued guests, and are taking immediate corrective steps to regain your confidence in us. We will focus to staff training and pay attention to decorate our rooms, restaurants and make them more attractive and charming to bring the best service to our guests.

We hope you will give us the opportunity to serve you again soon and provide you the positive experience you have come to expect from us.

Kind regards,
Tran Van Tam/Mr.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 1, 2012

Not only does this hotel have great amenities but also the staff are very helpful and friendly. An excellent place to stay as it is close to all the shopping, river, restaurants and sights. The photos give you a true picture of the facilities.

Stayed: November 2012
Thank Ken A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Saigon_Morin, General Manager at Hotel Saigon Morin, responded to this reviewResponded December 20, 2012

Dear Mr. Docker48,

Greetings from Hotel Saigon Morin, Hue!

We would like to express our thank you so much for taking time to post your kind comments on TripAdvisor.

It is so great to hear that you enjoy our hotel facilities, location and staff. I will ensure that all the hotel management and staff are made aware of your feedback as they really happy to see the result of their hard work and efforts.

We look forward to welcoming you and your family/friend to Hotel Saigon Morin in the nearest future.

Kind regards,
Tran Van Tam/Mr.
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 30, 2012

Stayed in this beautiful hotel in November, it is located close to everything, just a short walk to great shopping and the Perfume River. The staff were all very welcoming and the room was clean and comfortable. We would recommend this hotel for a great stay.
The Downards

  • Stayed: November 2012, traveled as a couple
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Thank julie_downard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Saigon_Morin, General Manager at Hotel Saigon Morin, responded to this reviewResponded December 9, 2012

Dear The Downards,

Greetings from Hotel Saigon Morin, Hue!

Thank you so much for your positive comments regarding your experience during your stay with us. We are very glad to hear that you enjoyed your stay with us. We will share your compliments to all of our staff to encourage them in their jobs.

We look forward to welcoming you to Hotel Saigon Morin in the nearest future.

Kind regards,
Tran Van Tam/Mr.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 30, 2012 via mobile

This is a beautiful hotel with all the trappings of old works style. Large rooms, pleasant staff and great buffet breakfast! It's located near the river and old city. Hue itself is just beautiful - I'll be back!

  • Stayed: November 2012
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Thank newlyvee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Saigon_Morin, General Manager at Hotel Saigon Morin, responded to this reviewResponded December 9, 2012

Dear M. Newlyvee,

Greetings from Hotel Saigon Morin, Hue!

Thank you so much for taking time to post your kind comment on TripAdvisor regarding to beautiful hotel with old style elegance, large room, pleasant staff, great buffet breakfast and good location. We highly appreciate about this. All your comments will help us to providing the true insight into our hotel experience for all our future guests when they are researching places to stay in Hue.

We are looking forward to welcoming you back to Hue city and Hotel Saigon Morin as well in the nearest future.

Kind regards,
Tran Van Tam/Mr.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 28, 2012

A beautiful old fashioned hotel renovated in an understated but elegant style. Wide corridors, large rooms, nice pool, walking distance to Imperial Citadel, markets (very hot) & other sites. They had open air markets next to the river opposite the hotel one night with some unique cheap jewellery. Staff at this hotel more than friendly & helpful

Room Tip: Ask for a room facing the lake and with a balcony
  • Stayed: November 2012, traveled as a couple
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Thank Sandy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Saigon_Morin, General Manager at Hotel Saigon Morin, responded to this reviewResponded December 3, 2012

Dear Ms. Sandy L,

Greetings from Hotel Saigon Morin, Hue!

We would like to express our many thanks for taking time to post your kind comments on TripAdvisor.

It is so great to hear that your stay with us is enjoyable. I will ensure that all the hotel management and staff are made aware of your feedback as they really happy to see the result of their hard work and efforts.

We look forward to welcoming you and your family/friend to Hotel Saigon Morin in the nearest future.

Kind regards,
Tran Van Tam/Mr.
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 26, 2012

Stayed in this elegant hotel for 2 nights, room 315. Nice spacious room overlooking the 'river', road. No noise from the road nor from within the hotel, despite being next to panorama bar.

Breakfast in the courtyard was relaxed and bountiful. Service was excellent. Pool area nice and relaxing, though being not many sunbeds may be an issue if the hotel were busy.

So, why not graded excellent? The shower in our room lacked pressure and temperature was unstable. So if this would not be a problem then graded is excellent.

Location is quite good with walking access to restaurants. Night market opposite.

  • Stayed: November 2012, traveled as a couple
    • Value
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Thank frankandliz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel_Saigon_Morin, General Manager at Hotel Saigon Morin, responded to this reviewResponded December 3, 2012

Dear Mr./Mrs. Frank & Elizabeth GODDARD,

Greetings from Hotel Saigon Morin, Hue!

Thank you so much for your time to post the valuable comments on TripAdvisor. We are highly appreciative.

We are glad to read that you enjoyed our room, buffet breakfast, swimming pool, hotel service and location.

However, we are sorry for the inconvenience that caused to you regarding to the shower problem in the bathroom. Our Maintenance Department processed to fix it as you mentioned. To guarantee and bring the best service to our value guests, we will try to upgrade hotel facilities and improve our service to be better in the next time.

Do look forward to serving you again at Hotel Saigon Morin in the near future.

Kind regards,
Tran Van Tam/Mr.
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Saigon Morin

Address: 30 Le Loi St, Hue, Vietnam
Location: Vietnam > Thua Thien - Hue Province > Hue
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Hue
#7 Luxury Hotel in Hue
#10 Family Hotel in Hue
#11 Romantic Hotel in Hue
#11 Spa Hotel in Hue
Price Range: $73 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Saigon Morin 4*
Number of rooms: 183
Official Description (provided by the hotel):
Built in 1901 by French, the Morin Hotel is one of the oldest hotels in Vietnam. Survived through many wars, this is more than a hotel, It's a part of the history of Hue city in the last 110 years. Now lovingly restored to its century-old glory, Saigon Morin is once again ready to live up to its reputation as the choice of celebrities, intrepid adventures and businessmen. The Hotel offers every thing a discerning traveler would expect form a world class hotel without sacrificing the old world charm that made the Morin Hotel legendary. ... more   less 
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Also Known As:
Saigon Morin Hotel
Saigon Morin Hue

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