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“Well located, good value.” 4 of 5 bubbles
Review of Huong Giang Hotel Resort & Spa

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Huong Giang Hotel Resort & Spa
Ranked #51 of 123 Hotels in Hue
Lincoln, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Well located, good value.”
4 of 5 bubbles Reviewed February 13, 2013

We flew to Hue having spent a few nights in Hanoi and Halong Bay. Our flight (approx one hour) was with Vietnam Airways, and we couldn't fault it. The airport at Hue is very small, with just one baggage carousel, so it was a very simple arrival.

We were met by the hotel driver, in a Mercedes (very nice!). It's about a half-hour ride into Hue itself. The Huong Giang is very well located, right on the Perfume River, within easy walking distance of everything we needed. We had paid a little bit extra for a room with river view; having spent a few nights in a boutique, Old Quarter hotel in Hanoi and a couple of nights in Halong, we wanted somewhere that had a bar to relax in overlooking the river, and the Huong Giang does exactly that. The bar is small,but there are plenty of seats outside overlooking the river, and, as the weather was considerably warmer than it had been in Hanoi, we enjoyed thawing out! This outside area has great potential, but was a bit tired; absolutely fine for our needs, but not as pretty as it could be.

It was dark when we arrived, and we were shown to room 214. When we opened the curtains, we could not see the River. It's entirely possible that one can see it, in daylight, as it rounds a bend in the distance, but it really wasn't what we'd been hoping for. We went straight to reception and gently aired our disappointment. Within a few minutes (and a Festival beer watching the river), we were re-allocated to room 205. This turned out to be a suite, bang-smack on the river! The hotel is of medium size and clearly caters to vast numbers of short-stay visitors from all over the world, so we were probably just fortunate. However, the change was accomplished quickly and courteously, and the chap who moved our cases had even picked up my reading-glasses which had been left in the original room, for which I was very grateful.

Our room was very clean, comfy bed, perfectly nice. There were one or two small things: the robes could do with being replaced, and I had to ring down for the hairdryer, but these are tiny, minor things. Generally, the hotel has used a bamboo/wicker decorating style which is very attractive, and some of the swork is stuningly intricate. Most unusual.

Breakfast is served in a large, riverside restaurant and offers plenty of choice at various stations. The hotel was hosting a weeding on our second day so breakfast was served at an upstairs restaurant whch was really very nice. As stated in a previous post, the coffee was not to our taste (but frankly we didn't get on with Vietnamese coffee generally, so it was a great joy when we got to Saigon and found Western coffee shops. Sad, I know, but there we are!).


We are pavement-pounders rather than tour-takers, and found masses to occupy our two days. In the immediate vicinity of the hotel are loads of and very varied restaurants (we ate at Citronella on the first night, which was lovely, and the Italian restaurant on the second, which was perfectly acceptable)., and lots of touristy shops (which was interesting, as there very few in Hanoi). And the weather was lovely - esp after the cold further North!

The Citadel is interesting in many ways; clearly it was an extraordinary place originally, although much of the original has gone, and it is now the site of a massive and apparently very smpathetic resotoration project. The Royal Theater is finished and if that is the standard to which they are woking, then the job is being very well done indeed. The grounds are well maintained, there are clean toilets, a little cafe etc. I was not keen on the tethered elephants and ponies, but that's just not my cup of tea and the kids clearly enjoyed their rides. We enjoyed strolling around the Citadel, in the 'normal' town rather than the heavily touristy area. It seems an open, pleasant town, quiet and clearly relying heavily on visitors.

The walk along the river is nice, through parks, over bridges, all quite pretty to do. We took a Dragon Boat to One Pillar Pagoda, directly rather than through the hotel (expect to have souvenirs for purchase presented to you at the end of the trip!) and were really glad we'd done so. We just talked to one of the ladies on the riverside, who took us to her family's boat. Hubby 'drove' and son was playing on deck. Seems that it is their home as well as their business. We paid $10, the hotel wa going to charge $25. We tipped, of course.

Hue's an 'easy' destination, and the Huong Giang is an easy place to see it from. We didn't use or look at the spa, nor did we use the pool, so can't comment on them. We needed to arrange a car transfer to Hoi An, and again this was accomplished very easily and to our specification rather than than to a hotel timetable (at a cost of $75). Overall, we were very happy with our choice of hotel, particularly given the upgrade.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank helenm_250
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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437 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
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  • English first
  • French first
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English first
Lincoln, California
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed February 8, 2013

Very comfortable and clean hotel with a very friendly and helpful staff. We booked a tour to the DMZ through the travel desk and it was great. There are a lot of excellent restaurants just a few short blocks away. Shiva Indian restaurant was one of our favorite meals in Vietnam. Breakfast was terrific with a nice variety of food and lots of local fruit. We did not have a river view room, but I think it would have been worth the small upgrade price.

  • Stayed February 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank FSB018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed February 6, 2013

Unlike one of the previous reviewers, I found the staff extremely friendly, courteous and helpful; the tours lady even used her lunchtime to go to the railway station to get a refund on our rail tickets. (The train from Hanoi was so awful that there was no way we'd continue our journey to HCM City by any other means than plane!)
First impressions of the 80's facade are not encouraging, but once inside it's spacious, with most attractive polished cane furniture and fittings. some of he carpets are a bit worn and the paintwork is chipped in places, but our room was large and very pleasant, with a nice view over the Perfume River.(albeit under grey skies and through the continuous drizzle). The bed was huge and very comfortable. We didn't lunch or dine in the hotel, but the breakfast was excellent - both western and local.
The location's good too, in a relatively quiet part of the city but close to everything, particularly the main restaurant area, which offers plenty of good choices of cuisine,
The pool area looked nice; shame about the weather.
For the price, i was most impressed.
for the price

Room Tip: A river view is a must.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank seamus2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
340 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
4 of 5 bubbles Reviewed January 21, 2013

A big hotel on the Perfume River in Hue, where we splurged for the suite with a river view and it was worth the $40.00 extra for the 2 nights we were there. A large bedroom with a huge and comfortable bed, and a living room, set apart by a divider. Two balconies. Quiet and clean, excellent for sleeping after a busy hot day. A/C reliable. Bathroom very nice with a separate tub and shower, but it took 1/2 an hour to figure out the dials! Never tried the spa.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank gitta45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dieu Nguyen N, General Manager Secretary at Huong Giang Hotel Resort & Spa, responded to this review, February 4, 2013
Dear Gitta45,

Thank you for choosing Huong Giang Hotel Resort & Spa as your accommodation last time & sincerely thanks for sharing your comments on TripAdvisor.

We are very proud of the services that made you comfortable during the stay at the hotel. Unfortunately, it would be more perfect if you could inform us for more instruction on bathroom as you said "...it took 1/2 an hour to figure out the dials".
For the Spa service, if time permits, we really need your value opinion to improve it better (pleased contact by email address bellow).
We do hope that we will continue to be received you with the best services when you come back Hue in future.

Warmest regards,
Nguyen Thi Dieu
General Manager Secretary
Email: sec@huonggianghotel.com.vn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed January 20, 2013

This hotel has a few good features, however unfortunately their staff is not one of them. The staff here are extremely unfriendly and distant, so unlike the wonderful hospitality we experienced in the rest of Vietnam. Would definitely not recoomed this hotel despite its good location.

  • Stayed January 2013
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Audwal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dieu Nguyen N, General Manager Secretary at Huong Giang Hotel Resort & Spa, responded to this review, February 3, 2013
Dear Audwal,

Thank you for choosing our Huong Giang Hotel Resort & Spa as your accommodation last time. And thank you so much for taking your busy time to share on TripAdvisor.
We do hope you would accept our apology for any inconvenience caused to you during your stay at the hotel relating to some of our staff. We commit to train & educate them for the service better when you come to the hotel in future.
We highly appreciate your comments & we are willing to listen your great evaluation on our services if you have free time.
Best regards,
Nguyen Thi Dieu
General Manager Secretary
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Hue hotels

Dallas, TX
Level Contributor
177 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 bubbles Reviewed January 19, 2013

Lots of personality to be had here starting with the "Funny Stories" provided in each room to help a tired traveler get into a lighter mood. The river view rooms were lovely and the breakfast buffet provides a wide variety of options. Overall a great stay in Vietnam and one I would definitely repeat if I have the good fortune to revisit the beautiful town of Hue.

  • Stayed April 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank rmcareer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed January 18, 2013

Spent 2 nights here and wished it was longer.....from check in which we arrived early but we had our room straight away to check out everything was wonderful. We had a river view room very large everything that you need was included. Buffet breakfast was very good and catered for all tastes our only little niggle would be breakfast was 7-9 and for us it would have been better if it had been till 10am. We did the river trip through the hotel and enjoyed it. Would stay again if back in Hue.

Room Tip: Go for a river view room well worth it
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank flirtyfrogs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Huong Giang Hotel Resort & Spa

Property: Huong Giang Hotel Resort & Spa
Address: 51 Le Loi Street, Phu Hoi Ward | 51 Lê Lợi, Phường Phú Hội, Hue, Vietnam
Location: Vietnam > Thua Thien - Hue Province > Hue
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Luxury Hotel in Hue
#20 Spa Hotel in Hue
Price Range (Based on Average Rates): $
Hotel Class:4 star — Huong Giang Hotel Resort & Spa 4*
Number of rooms: 165
Official Description (provided by the hotel):
Huong Giang Hotel Resort & Spa The Huong Giang Hotel Resort & Spa is strategically located in the city centre of Hue, rightly on the poetic banks of the Perfume River. The Hotel is a superb place for tourists to contemplate the panorama of the beautiful city of Hue and visit the historical monuments, places of tourist interest, and famous landscapes of the Charming Hue Ancient Capital. The Huong G ... more   less 
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Also Known As:
Huong Giang Hotel Hue
Huong Giang Hotel Resort And Spa
Huong Giang Hue
Hotel Huong Giang

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