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“Great location, Great service”

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Century Riverside Hue Hotel
Ranked #57 of 125 Hotels in Hue
Reviewed May 24, 2013

This hotel is in an excellent location along the Huong (Perfume) River. I stayed in a two room suite with a riverside view from which I could see the famous Trang Tien bridge which lights up in different colors at night. Just across that bridge on the west bank is the fabulous Hue Imperial City which dates back to 1804. The hotel has two excellent all day tours which both include visits to the Nguyen kings mausoleums and to the most famous out of 140 pagodas in Hue... the Thien Mu pagoda. For the adventurous, there is an all day tour to the DMZ (demilitarized zone) and to Khe Sanh. I will take that tour when I return from Rochester, NY in August. :)

The main dining room has balcony dining overlooking both the well appointed swimming pool and the Perfume River. The staff at the receptionist desk, the tour desk, and dining room are warm, friendly, and very professional.

A highlight was the spa which is on the ground floor. The staff here is outstanding! The room for a foot massage has six comfortable couches is very spacious. The rooms for the body massage each has its own whirlpool bath and sauna, something I do not recall at the 4 star hotels in HCMC! Each is elegantly appointed with a very professional and capable staff. For those of you new to Vietnam I recommend the Vietnam massage over the Thai massage, as it focuses on pressure points. Very soothing after two full days of tours this visit!

Room Tip: Consider taking an evening dragon boat ride as you enjoy the scenery and Hue style music. They are d...
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  • Stayed: May 2013, traveled solo
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Thank Marasha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CENTURYHUE, Deputy General Manager at Century Riverside Hue Hotel, responded to this reviewResponded May 27, 2013

Dear Marasha (Mr.),
Thank you for choosing Century hotel during your recent visit and sparing your time to post this elegant review on tripadvisor.com. We are all happy to know that your stay with us was so enjoyable and relaxing. Your positive feedback is a motivational gift encouraging us to make every effort to bring our guests the most convenient stay within Century hotel-Home away from home.
On your next stay, we hopefully offer you DMZ tour and other new tours with excellent services which will definitely make your trip to Hue city memorable.
Once again, we sincerely thank you for your stay in Century hotel and look forward to welcoming you back to our hotel very soon.
Warmest regards,
Nguyen Thi Minh
Deputy General Manager.

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221 - 227 of 464 reviews

Reviewed May 6, 2013

I would say the hotel was built in the 70's and is undergoing renovation which is nearly complete. It is a beautiful grand hotel located on the Perfume River right in the centre of town. We had a room on the 3rd floor with a balcony overlooking the pool and the river. The hotel facilites are first class and the pool is fantastic. Thoroughly recommend.

Room Tip: Get a room overlooking the river.
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  • Stayed: April 2013, traveled as a couple
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Thank pparko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CENTURYHUE, Deputy General Manager at Century Riverside Hue Hotel, responded to this reviewResponded May 11, 2013

Dear Mr./Mrs. Pparko,
All management board members and staffs at Century hotel sincerely thank you for choosing us at the time of your trip to Hue. We are extremely pleased to receive your gracious review on tripadvisor and to know that your stay with us was enjoyable and relaxing. That has encouraged us to make every effort to improve hotel service quality in order that each of our respected customers will absolutely get memorable moments and truly experiences during their future visit.
We also thank you for your valued tips to our future guests. With best location, helpful and friendly staffs, as well as full service offered, we have tried our best to satisfy their demand and expectation to make them feel at “home” within our hotel.
Once again, The Century team thank you for posting the nice comments and look forward to serving you and your family even better during your next stay.
With warmest regards,
Nguyen Thi Minh

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Reviewed May 2, 2013

This hotel is quite comfortable and in the best location - it overlooks the Perfume River, is right in an area of good restaurants, there are plenty of tourist operators around through whom to book tours.
Best of all, I had two pairs of multifocal glasses made just beside the hotel for a grand total of USD135 and they are perfect. I took my own frames and prescription though.
The buffet breakfast is great too.
Just around the corner from the hotel is a restaurant called The Rose and Hung, the owner, speaks fluent English, serves excellent local food and cold beer, and being a former tour guide, can also arrange tours, cars etc.

Room Tip: A room overlooking the river will give you superb views both day and night.
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  • Stayed: April 2013, traveled as a couple
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2  Thank DM S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CENTURYHUE, Deputy General Manager at Century Riverside Hue Hotel, responded to this reviewResponded May 7, 2013

Dear Mr/Mrs SteveandDD,
We are delighted at receiving your feedback on tripadvisor.com. We sincerely thank you for staying with us and sparing your time to post these valuable comments. We are truly happy to know that you particularly had comfortable stay in our hotel and enjoyable time in Hue during your recent visit.
Beside the best location (overlooking the Perfume river, near many restaurants, bars, shops, travel agencies,...), Century hotel has also offered full services to customers ( laundry, free wifi, traditional Spa, traditional Vietnamese menu for Lunch or Dinner, swimming pool, tour & guide service with promotional summer prices,… ). Especially, helpful staffs at Information desk are always willing to help the customers arrange tours, book tickets, offer useful information,.... Actually, they might save time and have more conveniences. After all, we desire to bring you and the other customers the most convenient and relaxing stay to convey our messages that Make yourself at home.
Once again, we hope your next trips will be always enjoyable and relaxing, and also look forward to serving you soon at Century hotel with full services offered.
Best regards,
Nguyen Thi Minh

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Reviewed April 18, 2013

It's a big hotel in a nice location. Service was excellent, rooms were a bit dated. However, value was great - pool was nice, breakfast was tasty with good selection, and it felt very nice. We didn't have river view, but that would be pretty. Hotel is undergoing renovation - some minor noise and disruption, but nothing major. Spa on ground floor is nice, but not associated with hotel (e.g. you need to pay for spa services separately).

  • Stayed: April 2013, traveled with family
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Thank noahvl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CENTURYHUE, Deputy General Manager at Century Riverside Hue Hotel, responded to this reviewResponded May 1, 2013

Dear Mr/Mrs Noahvl,
Thank you so much for having stayed in Century hotel and sparing your valued time to post these comments on tripadvisor.com. We have highly appreciated your feedbacks given. They are truly useful to us.
According to your review, we are pleased that your stay in our hotel was overall enjoyable. However, there were still some troubles (noise from renovation, inconvenience in paying for Spa service) at the time of your visit. Firstly, we would like to thank you for your sympathy for our every effort in upgrading hotel. We have commited to minimize any inconvenience caused and strongly trust that our hotel having new room facilities will satisfy our guest demands.
Secondly, we are delighted to know that you were satisfied about the quality of Spa service. We have collaborated with a company which offers Spa service professionally. In your positive opinion, we have changed the payment policy that allows customers to use Spa facilities and have the charges billed to their room so they can be paid at their convenience or upon their checkout.
Mr / Mrs. Noahvl, once again, we sincerely thank you for your useful comments and look forward to having a chance to welcome you back at the Century Riverside hotel soon.

With warmest regards,
Nguyen Thi Minh
Deputy General Manager

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Reviewed March 29, 2013

The hotel is located in the heart of the city, right on the river. From the outside, the hotel seems to be grand and luxurious but that is just the first look. The hotel is very run downed. They started to jazz up the building and the rooms but they keep putting guests on the floor where they still work. We spent 2 nights here. We were a small group of 13 people- all friends and the hotel gave us rooms on the level that was under construction. Filty corridor, the rugs on the floor were riped off just before replacing. The curtains were torn off. Bathrooms are old, molding, and water pressure is terrible. During our 2 weeks vacation around the country it was the poorest breakfast they served! There was a service desk on our floor, the phone ring even during the nights and the staff-maids were chatting loudly, we had to tell them at 5 am to shut up.The hotel definitely not a 4 star quality. The only good thing was the pool outside.

Room Tip: Choose other hotel!
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  • Stayed: March 2013, traveled with friends
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1  Thank Picinke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CENTURYHUE, Deputy General Manager at Century Riverside Hue Hotel, responded to this reviewResponded April 7, 2013

Dear Mr/ Ms. Pincinke,
Thanks a lot for sparing your valued time to post these comments. They are highly appreciated and helpful to us. At the same time, we are truly sorry to know that you were not satisfied about your last stay (from 16th to 18th Mar 2013) in Century Riverside Hue Hotel, Viet Nam.
What we would like to explain is to satisfy our customer demands and bring them comfortable moments with very convenient rooms, we found it very neccessary to upgrade our hotel. List of items constructed is: replacing all room facilities and carpets in the hotel corridors, widening windows and balconies, refreshing ceramic tiles in bathrooms, repairing water supply system and repainted walls… During your last stay, almost rooms had been being under construction. Due to crowd of customers by that time, it was not finished in time. This affected the quality of your room although we tried our best to minimize troubles, dusts, noises,...during innovation time. We are truly sorry about that and expect your deepest sympathy. It will deeply encourage us to improve hotel facilities and to serve customers better.
We finally finished this innovation. Actually, the customers have satisfied about their current stay in our hotel.
Regarding the Buffet breakfast, we always serve rich buffet breakfast including Western, Asian, Vietnamese and Hue food. Actually, almost customers really love it. However, on the days you had breakfast, it didn’t satisfy your demand. We are truly sorry for it. After all, we have got valued experiences in caring about our customers and enhancing service quality.
Once again, we are truly sorry for all and we all would highly appreciate your kind understanding and your sympathy with us.
Looking forward to seeing you again and serving you better in your next stay.
With our warmest regards,
Nguyen Thi Minh ( Ms.)
Deputy General Manager

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Reviewed March 10, 2013

I found a good price on Agoda so booked this one. Location turned out to be perfect. Right outside was an area with many restaurants, more aimed for foreigners but all sorts to choose from. There was a balcony and the view of the river was nice. I even skyped people and turned on webcam and they could see the boats go by! How nice.

Breakfast was busy...Chinese groups in a hurry it seemed. As SO often the case in Asia they don't specify between Double and TWIN when booking. So since traveling with a friend and you cant book a twin, you book a 2 double rooms as you don't want to sleep together. Then, as often the case, you have 2 beds in each room on arrival. Duh...they don't get it in much of Asia. Wish that could change!

When you walk out the hotel property if your a male you will be bombarded with guys on mopeds offering to fix you up with some BOOM BOOM. This can get very annoying. Since your in the area for foreigners though you just have to put up with it. Ive been all over SE Asia and never found a place as bad as this in that respect. it is a good area though and I don't think you would want to be somewhere far out.

The room itself was rather large, and for what I paid I was very happy. I wouldn't pay their regular rates though. If you are willing to walk 15 minutes or so you can get some very decent hotels for much less. Just look at the pricing and look carefully at google maps satellite and try to guestimate the distance they to walk and the savings you get. Being here by the river is nice. There is a night market too south of hotel and overall this is the area to be in. Grassy areas, sculptures, flowers etc. Nice to stroll around. Just learn to say NO when you see the moped coming before he can ask!

Room Tip: If the river view isn't much more, get it!
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  • Stayed: April 2012, traveled with friends
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Thank MikeATL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 13, 2013

A big hotel on the River. It close to a lot of bars, restaurants, shop etc. Our river view rooms on the fifth floor is great .Fantastic view ,room is new, large , and clean . Some another area under renovation is quite dirty , they said that they are try their best to make the hotel better and give me their apology . Yes, i do accept immediately . They are so lovely .Very friendly and helpful staff , especially receptionist, porter and front desk staff . They make us feel like staying at home in Tet Holiday.

  • Stayed: February 2013, traveled with family
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2  Thank Nga V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Century Riverside Hue Hotel

Address: 49 Le Loi Street, Hue 530000, Vietnam
Location: Vietnam > Thua Thien - Hue Province > Hue
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Luxury Hotel in Hue
#23 Spa Hotel in Hue
Price Range: $38 - $99 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Century Riverside Hue Hotel 4*
Number of rooms: 125
Official Description (provided by the hotel):
Century Riverside Hotel is a luxurious riverside hotel, located on the banks of the Huong River, close to the city center. Guests will enjoy the close proximity to a number of restaurants, cafes, and commercial areas. Commuting is simple and easy with the Hue Railway Station located just two-kilometers from the hotel. The decoration is elegant and features a distinctive tropical Vietnamese theme that provides a restive ambiance, perfect for travelers who want a relaxing and pleasant holiday. The on-site dining venue serves a comprehensive variety of delectable authentic Vietnamese and international cuisine complemented by the close cafe equipped with a quaint full bar. The Century Riverside Hotel offers a scenic central location, luxurious appointments, and unparalleled customer service for business and leisure travelers. ... more   less 
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Also Known As:
Century Riverside Hotel Hue
Hue Century Riverside Hotel

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