From the moment we were picked up at Hue station everything went smoothly and we felt looked after. The kind man who came to the station even took our son, who was staying somewhere else in Hue, to his hostel at no extra cost. On arrival, after a fairly sleepless night on the overnight train from Hanoi, cool towels and even cooler lemon juice were brought and then we were invited to have breakfast - all hugely welcome to hot, weary travellers. Our room was delightful - sweet petals on the bedspread, good view - we could just see the river in the distance. Just a suggestion - I wonder if a new shower cubicle in place of the bath would be a good idea. Most people want a shower rather than a bath when it is hot and it is a bit awkward getting into the bath to take a shower - not really a criticism because it all worked fine, but just an idea to make the Holiday Diamond even better! Breakfast was great - as much lovely fresh fruit as you could eat plus cooked food. The delicious cool lemonade that appeared whenever we arrived back from a jaunt was wonderful and much appreciated. As other people have said, the staff were brilliant - helpful and friendly and genuinely kind. I recommended the hotel to some people we met on a boat in Halong Bay and I would most definitely stay there again myself. The "friendly" lift is pretty small - just room for two people who like each other hence the name! However, it works fine, just a bit of a squeeze. I left a scarf in the car that took us on a trip organised by the hotel - when I told Caroline she sorted it out immediately and my scarf reappeared within hours. Congratulations to Mr Dat, Caroline, Susan and everyone else at the Holiday Diamond: we do hope we can return one day to your lovely hotel.
- Official Description (provided by the hotel):
- Located in the center of Hue city and in little street. Precisely because of this, will give visitors a sense of the quietest, most comfortable, the safest in the middle of downtown... ... more less
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