As with everyone else here, I found my tien friendly cheerful, helpful and informative. Constantly checking to ensure that the client was getting the tour experience they wanted and happy to suggest changes our alternatives to suit individual tastes. In our case, he rescheduled twice to accommodate minor illnesses, cheerfully and without charge.
He was also able to arrange a car and driver from hue to Hoi Ann for $65, the car was comfortable and air conditioned, the driver("ken") was friendly, spoke great English and was a very unexciting drive (a relaxing change for Vietnam)
We would happily use both services again and recommend them to others.
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