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All reviews fruit no lift cold towels on arrival rose petals on the bed amazing staff budget hotel air con train station breakfast was included welcome drink night train rooms are clean great value for money night market nice breakfast imperial city
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Reviewed May 24, 2018 via mobile

They really pull all the stops out! Lovely clean rooms and good amenities. Nice location - a bit away from the main tourist drag. However, the stars of the show are all the staff. Every single one of them is helpful, attentive and smiling. Couldn't ask for a better stay! In fact, we extended by 2 nights because we enjoyed our stay so much!

Date of stay: May 2018
Trip type: Traveled as a couple
Thank Andrew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 19, 2018 via mobile

We have had an excellent stay at Jade Hotel. We initially planned on staying only one night but we extended! We were welcomed in the evening to a free juice and a plate of fruit, which was fantastic after a long journey. The staff took our bags off us and brought them to our room (which was great as we were on the fourth floor and there isn't an elevator). We were sat down and given a map of the local area and one of the staff talked us through the local area and where to go for things - so helpful! The rooms are basic but everything you need, AC, wifi, very comfortable beds, shower bits like shampoo and soap and even a bath tub! Water is provided new every day. The staff are so kind and really make the place, always saying hello as you pass. They are also great in helpful you organise trips and bus tickets. The free breakfast in the morning is great, with a choice from the menu as well as free fruit, juices, toast, spreads and coffee. Cannot recommend this place enough! Thank you to all the staff at Jade Hotel!

Date of stay: May 2018
Trip type: Traveled as a couple
Thank Hazel F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2018

Clean, great food, lovely staff. We only stayed here overnight but it was just what we needed to be well rested the next day. We were welcomed with drinks and fruit whilst they checked us in. The breakfast was included in the room price. It was a simple breakfast but filling. Really central to everything.

Date of stay: April 2018
  • Trip type: Traveled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Alanna95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 30, 2018

Good location, not far from the Citadel.

Hotel was happy to arrange transport to the tombs we wanted to visit as well as our onward journey to Hoi An.

Very, very friendly staff - best part about the staff.

Were happy to let us check in early after an overnight train.

Spacious and clean rooms with a good shower.

Recommend.

Date of stay: April 2018
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank SF0RWARD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 27, 2018

We were welcomed with drinks and fruit which is always a great start and the staff were very friendly and attentive. Our room was on the 4th floor and there is no lift so beware if you have a mobility problem like my wife. The room was a bit small with access to the bed from one side only but it was clean and comfortable. The included breakfast was very good. Location is good for the centre and restaurants and a short taxi ride from the pagoda and citadel both well worth a visit.

Room tip: There is no lift so choose lowest floor available if you have any mobility problem
Date of stay: April 2018
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank mikehking85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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