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“A great place to stay”
Review of Jade Hotel

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Jade Hotel
Ranked #7 of 122 Hotels in Hue
Certificate of Excellence
Sydney
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“A great place to stay”
Reviewed October 9, 2012

Our family of 2 adults and 2 children stayed at the Jade for 2 nights 11/9 til 13/9. I'd booked via email direct with hotel and all emails were answered promptly. On arrival I could not believe the staff, they were all so friendly and helpful absolutely nothing a problem. Breakfast was simple but enough choice to keep everyone in the family happy. Room was clean with 2 big beds, the beds were a little hard but found this everywhere throughout our stay in Vietnam, air con worked well. Great central location. Everytime we entered the hotel after being out for a few hours they would run and get us cold water or juice and cold towels.

On leaving the hotel the receptionist accidently cut the pocket on one of my travel wallets when she was getting it out of the Safety Box, I tried to reassure her it was fine it was just one of the wallets you get from travel agents so I really wasn't worried about it. She ordered a taxi for us to get to the train station and as the staff were saying goodbye to us she told me she had already paid for the taxi, I tried to give her some money but she wouldn't take it. We were already amazed by the service but that was the icing on the cake.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Macheath1317
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,206 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (206)
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English first
Kuala Lumpur, Malaysia
2 reviews
Reviewed October 8, 2012

Very nice cosy home and very strategically located. Walking distance to all our needs. Staffs are all very nice and friendly, more than obliging and will go out of their way particularly Mars Heavans! Coked great breakfast!

Room Tip: If you like to view the streets, get the front rooms. Not really noisy. Otherwise the back rooms.
See more room tips
  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank isham55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 4 Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed October 8, 2012

After booking a room at the Jade hotel, We didn't stay at the hotel in the end probably due to the hotel been full.
What owner did next was fantastic ,she booked a room at the Canary hotel just around the corner,told us the night was on her.know charge.
She couldn't have done any more just fantastic either one of these hotel you won't go wrong

Stayed October 2012, traveled as a couple
Helpful?
Thank ukkiwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 8, 2012

We arrived straight from the nighttrain from Hanoi, tired and hungry, and luckily Jade hotel had one free room left for us. We were immediately offered a drink and breakfast free of charge. The room was very nice and clean, and especially the staff of the hotel and their service was great! We booked two tours at Jade hotel, a boat trip on the perfume river that stopped at a few sights throughout Hué, and a private car to Hoi An, and we were satisfied with both. Especially the boat trip was arranged with one phonecall, and in two minutes we were picked up at the hotel. We definitely recommend this hotel!

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bastiaan_A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 1 Contributor
3 reviews
Reviewed October 8, 2012

We have just left after two nights and wanted to review straight away. We were not sure about this place before we arrived as it was not our first choice. I hurt my back when I was there and Huum and Clarey went and bought me tiger balm without me asking. There is almost nothing these guys won't do for you, even the cleaners are always so happy. It will definitely be number one next time. Thanks to everyone.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarkAustr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chester, United Kingdom
Level 5 Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed October 8, 2012

Fantastic in every way! On arrival you realise just how central the hotel is, just around the corner are the few main bars and restaurants. You walk into an air conditioned lobby and your luggage is taken off you and into your room, a glass of ice cold juice is passed to you with some fruit. The lady behind the reception desk smiles, genuine smile! She is lovely, her name is Clary. The room is clean, shower is hot, air con, fridge, petals on the bed, comfy bed. The staff just simply can't do enough for you here, they offer you a refreshment every time you walk in from somewhere. The staff knew it was our honeymoon and so today when we went back to our room they had made a heart on the bed, put a bouquet of roses and a honeymoon cake in the room, how thoughtful!!! And to think that we paid about ten quid to stay here!! I can't quite get my head around it. And to top that off I asked if we could leave our luggage as we were not needing to live hue until early eve and they allowed us to have use of our room until 4pm and I paid seven dollars for the privilege of having use of the room, shower and a safe place to keep our luggage. Blimey, you wouldn't get that in the uk!! Simply the best service I have ever had. If you are looking at a couple of hotels in hue and you are passionate about service, like to be near bars but want a quiet room, a comfy bed, air con and general excellent value for money then book this hotel.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Ustwofoodies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 5 Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed October 5, 2012

We stayed Jade Hotel on 3 September for 2 nights based on trip advisor reviews.
The hotel was in a great location and excellent value for money. Our room on the third floor was clean and comfortable with everything we needed. The staff were friendly and provided excellent service with cold towels and drinks when returning to the hotel and great breakfasts each morning. They were also very helpful during our stay providing tips on Hue and booking tours for us.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank col_suz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Jade Hotel

Property: Jade Hotel
Address: 43 Hung Vuong, Hue 0543, Vietnam
Location: Vietnam > Thua Thien - Hue Province > Hue
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #7 of 122 Hotels in Hue
Price Range (Based on Average Rates): $
Hotel Class:3 star — Jade Hotel 3*
Number of rooms: 22
Official Description (provided by the hotel):
The Jade Hotel is ideally located in the heart of the city on Hung Vuong Road, one of the best shopping streets in Hue. Take off to the end of Hung Vuong to the famous Huong 'Perfume' River and historic Truong Tien Bridge with its magical 7-light changing show each evening. Under the bridge, you can visit the night market, riverside cafes and restaurants, stroll through the beautiful riverside park, and visit the art gallery and University of Hue. The Jade Hotel is certified as two-star by Hue Tourism 2015. It is tastefully decorated and comfortably furnished with sound-proofed windows ensuring our guests feel safe, comfortable and undisturbed while viewing the vibrant city below. Our friendly and professional staff are at your service to meet your travel and accommodation needs with the enthusiasm and charm that is famous in Hue. To serve you is our pleasure. Your satisfaction is our reward. ... more   less 
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