Our family of 2 adults and 2 children stayed at the Jade for 2 nights 11/9 til 13/9. I'd booked via email direct with hotel and all emails were answered promptly. On arrival I could not believe the staff, they were all so friendly and helpful absolutely nothing a problem. Breakfast was simple but enough choice to keep everyone in the family happy. Room was clean with 2 big beds, the beds were a little hard but found this everywhere throughout our stay in Vietnam, air con worked well. Great central location. Everytime we entered the hotel after being out for a few hours they would run and get us cold water or juice and cold towels.
On leaving the hotel the receptionist accidently cut the pocket on one of my travel wallets when she was getting it out of the Safety Box, I tried to reassure her it was fine it was just one of the wallets you get from travel agents so I really wasn't worried about it. She ordered a taxi for us to get to the train station and as the staff were saying goodbye to us she told me she had already paid for the taxi, I tried to give her some money but she wouldn't take it. We were already amazed by the service but that was the icing on the cake.
- Official Description (provided by the hotel):
- The Jade Hotel is ideally located in the heart of the city on Hung Vuong Road, one of the best shopping streets in Hue. Take off to the end of Hung Vuong to the famous Huong 'Perfume' River and historic Truong Tien Bridge with its magical 7-light changing show each evening. Under the bridge, you can visit the night market, riverside cafes and restaurants, stroll through the beautiful riverside park, and visit the art gallery and University of Hue. The Jade Hotel is certified as two-star by Hue Tourism 2015. It is tastefully decorated and comfortably furnished with sound-proofed windows ensuring our guests feel safe, comfortable and undisturbed while viewing the vibrant city below. Our friendly and professional staff are at your service to meet your travel and accommodation needs with the enthusiasm and charm that is famous in Hue. To serve you is our pleasure. Your satisfaction is our reward. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Priceline, Booking.com, Orbitz, Hotels.com, Ctrip TA, Expedia, Agoda, Cheap Tickets, Hotwire and Travelocity so you can book your Jade Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.