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“friendly & open hearted staff” 4 of 5 bubbles
Review of Canary Hotel

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Canary Hotel
Ranked #52 of 123 Hotels in Hue
Certificate of Excellence
Munich, Germany
1 review
“friendly & open hearted staff”
4 of 5 bubbles Reviewed December 25, 2012

We arrived on 21st Dec 12 in the evening at Canary Hotel.

It was dark and at the very first moment we were a bit disappointed. Shortly after we were informed that their was power failure in Hue but should not last very long. After about 10 minutes light went on again. Although it was raining quite some time during our stay and we had a very pleasant stay due to very helpful staff.
Especially tour information and also their tour arrangements were great! Nothing to complain!
Breakfast was okay but not much choice. It is definitely a budget Hotel but it is clean, bright room with balcony.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jorg Michaela K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
runawayhue, Manager at Canary Hotel, responded to this review, December 29, 2012
Dear Sir/ Madam,
Thank you for staying at the Canary hotel- hue and we are very happy when you highly appreciate your words of praise and would thank you for taking time to share them on TripAdvisor.
We will try the best to make a good service.
we are looking forward to welcoming and serving you in near future.
Best regards,
Tri Minh Le
Hotel Manager
canary@canaryhotel.vn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

201 reviews from our community

Traveler rating
    121
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Melbourne, Australia
Level Contributor
66 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed December 19, 2012

Booked a room by phone and pleasantly surprised to find such a nice hotel. Quiet room at rear with a tiny balcony (too small to use but good for hanging out washing to dry). Very firm matress but comfortable enough and small bathroom. Breakfast up on top floor with views over Hue - good choice and cooked to order. It was excellent value for $15 per night.

Staff at reception were so lovely - all friendly and helpfull. Internet access good speed and always someone to give me a glass of cold water whenever I came back from the heat outside. They even let me use the shower after I had checked out before catching the evening train to Hanoi.

Lots of good places to eat nearby and recommned California Beauty salon down the street for a facial and manicure.

  • Stayed November 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Camdu1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
runawayhue, Manager at Canary Hotel, responded to this review, December 21, 2012
Dear fangjoh Chan,
Thank you for staying at the Canary hotel- hue and we are very happy when you highly appreciate your words of praise and would thank you for taking time to share them on TripAdvisor.
We will try the best to make a good service.
we are looking forward to welcoming and serving you in near future.
Best regards,
Tri Minh Le
Hotel Manager
canary@canaryhotel.vn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Petaling Jaya, Wilayah Persekutuan, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 17, 2012

The staff were very friendly and lovely! Their services are like a five-star hotel service. They were very helpful as well. Breakfast was just good n healthy. The room was very clean and comfortable. A good option for family or friend trip, couples, business as well as solo trip.

  • Stayed December 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Fangjoh_chan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
runawayhue, General Manager at Canary Hotel, responded to this review, December 19, 2012
Dear fangjoh Chan,
Thank you for staying at the Canary hotel- hue and we are very happy when you highly appreciate your words of praise and would thank you for taking time to share them on TripAdvisor.
We will try the best to make a good service.
we are looking forward to welcoming and serving you in near future.
Best regards,
Tri Minh Le
Hotel Manager
canary@canaryhotel.vn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton, United Kingdom
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed December 16, 2012

The room was a good size, clean and modern. Staff were very friendly and helpful. They organised a trip for us and also help us out with a problem we had with bus ticket. Good options for breakfast, this is on top of the building which has good views.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank christina c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
runawayhue, Manager at Canary Hotel, responded to this review, December 16, 2012
November 28, 2012
On behalf of Canary Hotel's Staff, Thank you very much for your review and your staying time in our hotel and Hue city. I'm very happy when you highly appreciate our performance as well as our services. We will try the best to make a good service.
we are looking forward to welcoming and serving you in near future.
Best regards,
Tri Minh Le
Hotel Manager
canary@canaryhotel.vn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Michigan
Level Contributor
82 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 bubbles Reviewed December 5, 2012

I usually choose budget hotels that are near the top of the list. This one isn't, but it should be. It's an excellent value. The staff were friendly and helpful. Although the balcony of the room was small, it was big enough to walk out on and it provided a nice view. The room was spotless and the airconditioning worked well. If you are looking for a good value, this is it.

  • Stayed November 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank engphile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
runawayhue, General Manager at Canary Hotel, responded to this review, December 6, 2012
On behalf of Canary Hotel's Staff, Thank you very much for your review and your staying time in our hotel and Hue city. I'm very happy when you highly appreciate our performance as well as our services. We will try the best to make a good service.
we are looking forward to welcoming and serving you in near future.
Best regards,
Tri Minh Le
Hotel Manager
canary@canaryhotel.vn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Caloundra, Australia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed November 27, 2012

Spent four nights here a couple of weeks back. The staff were all fantastic, so friendly and very helpful. Our room was very clean, the bed was comfortable and breakfast was good. Short walk of 5 minutes to the main tourist area of Hue for shopping and restaurants.

We used their laundry service which was excellent, the usual pay by the weight system 25,000 dong for 1kg. Only complaint I would have was that the bath towels were extremely thin, but they had provided extra. The first night it was a little noisy coming from the street, but after that we slept well. For the price $25 pn this was an excellent choice of hotel.

Thanks Lanh and Mei for your help in making our stay great.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Guesswhot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
runawayhue, General Manager at Canary Hotel, responded to this review, November 28, 2012
On behalf of Canary Hotel's Staff, Thank you very much for your review and your staying time in our hotel and Hue city. I'm very happy when you highly appreciate our performance as well as our services. We will try the best to make a good service.
we are looking forward to welcoming and serving you in near future.
Best regards,
Tri Minh Le
Hotel Manager
canary@canaryhotel.vn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ho Chi Minh City, Vietnam
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed November 24, 2012

Staff are very friendly and helpful, breakfast was very good, A really great value for money hotel.
was really pleased to see a bath as well as a shower, was able to have a soak:)

The room was very comfortable, and had a very quiet night's sleep.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mary I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
runawayhue, General Manager at Canary Hotel, responded to this review, November 28, 2012
On behalf of Canary Hotel's Staff, Thank you very much for your review and your staying time in our hotel and Hue city. I'm very happy when you highly appreciate our performance as well as our services. We will try the best to make a good service.
we are looking forward to welcoming and serving you in near future.
Best regards,
Tri Minh Le
Hotel Manager
canary@canaryhotel.vn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Canary Hotel

Property: Canary Hotel
Address: 37 Nguyen Cong Tru street, Hue 530000, Vietnam
Location: Vietnam > Thua Thien - Hue Province > Hue
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #52 of 123 Hotels in Hue
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Canary Hotel 2.5*
Number of rooms: 25
Official Description (provided by the hotel):
Canary Hotel Hue is located in the heart of Hue City, close to the Perfume River and Nhu Y River, with its peaceful and safe surroundings. There is easy access to the numerous Hue tourist sites for guests who desire to explore the historical and natural attractions of this beautiful and green city which was recognized The World Heritage Site by UNESCO since 1993. The hotel is decorated with modern and luxurious amenities. With the polite and enthusiastic service from hotel staff, Canary hotel will bring distinguished guests great comfort during the time of staying and sightseeing Hue city. Within a radius of 100 meters, the hotel offers you easy access to souvenir streets in Hue like Vo Thi Sau, Chu Van An, Pham Ngu Lao, Ben Nghe, Le Loi... In addition, only sitting on Hue purple cyclos and you will come to the ancient Royal Citadel or An Dinh Palace - one of the two main points that Hue festival activities taking place. ... more   less 
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