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“Value for money” 4 of 5 bubbles
Review of Than Thien Hotel - Friendly Hotel

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Than Thien Hotel - Friendly Hotel
Ranked #19 of 123 Hotels in Hue
Certificate of Excellence
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Value for money”
4 of 5 bubbles Reviewed June 3, 2013

Indeed a friendly hotel. Nice clean rooms with good aircon. Breakfast is simple but sufficient. Loved the fresh fruit. Wifi was available everywhere! Great experience and would really recommend staying here. Only small minus: staff asked us if we were willing to pay more for an upgrade to a room that was available immediately - instead of 30 min wait - and would have a window. When we said no, but booked a tour with them and waited for 5 minutes. Suddenly our room was available and it did have a window... But further on the staff was super friendly and helpful. We enjoyed our stay.

  • Stayed May 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank YuMee-01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
watervietnam, Owner at Than Thien Hotel - Friendly Hotel, responded to this review, June 9, 2013
Dear YuMee-01,

Thank you for staying at the Than Thien Friendly Hotel, Hue, and we very much appreciate your words of praise and would thank you for taking time to share them on TripAdvisor.

It is heartening to learn you enjoyed your stay at our hotel and that you were pleased with our facilities, ambiance and services offered. As you know you booked superior room with price is less than 19USD/night including buffet breakfast, wifi free, tax. My hotel have upgrade packed so guest will be ask to pay more 2 or 3 or 4 USD to get Deluxe room (if this kind is available), you have benefit because Deluxe room be sold online at 25USD/night normally. We have many kinds of rooms and reception want to give you best solution. Please do not think that we cheat you and sympathy with us, we always find way to make customers happy.
Whilst thanking you for your patronage, we look forward to seeing you to indulge you with more of our Than Thien Friendly Hotel, when you visit us again in the near future. Please write to me at xthuy64@gmail.com. Have a nice trip, good health and happy.
Mr. THUY - Hotel Manager/ Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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917 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
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English first
Limerick, Ireland
Level Contributor
64 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed June 3, 2013

The hotel was close to the river, literally across the road, which made it handy for boat rides to the temple and the forbidden city nearby. Hotel staff were very helpful and gave us a choice of 3 rooms to pick from! On arrival I noticed I had messed the arrival dates but they took us in anyways! We got a room with the view of the river which was great.Hotel was close to everything we needed, places to eat, the post office( for sending the odd postcard) the river, a park nearby which lights up at night with couples of all ages, groups of people taking walks,relaxing overlooking the colourful bridge and river at night. It was also close to a club called Brown Eyes, we danced our socks off and walked back in 5 minutes we were back. The hotel staff also gave us tips on going out at night and how to be street wise,which was helpful. Not that its was a dangerous town or area, but tourits can be unwittingly taken advantage of at times. The room had comfy beds.It wasnt luxurious but was basic and clean which was well ok for us. We also had river views and a balcony. The restaurant has a nice feel to it and good selection of breakfast. Staff were so helpful and very friendly.They organised two tour trips for us and our bus to the next city at the end of our trip. One of the tours was a motor bike tour! Overall I was very pleased.

Room Tip: Our room had the river view, which is great at night. The scooter sounds of course, you can't mi...
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  • Stayed May 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank P5aula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed May 30, 2013

Our stay at this hotel was close to perfect. The staff really live up to the name of the hotel. We were surprised that already on the first day every staff member seemed to remember our faces and would give us the correct room key without asking for our names. The room itself was very nice the furniture being new and tasteful. On top of that everything was exceptionally clean. The cleaning staff even wiped the floors when we were out: everything felt very hygienic. Breakfast was a combination of local food and Western style food. Not the most amazing breakfast ever but certainly good value for the price we paid (18 Euros per room per night). The only negative thing we encountered was when we asked for times of the local bus to Bach Ma National Park and instead of helping us with our quest, the front desk staff seemed more interested in offering us a tour package which was certainly not what we had in mind...

Room Tip: We had the 'deluxe room' and were very satisfied with this option. Not sure whether other ro...
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Eurasia89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed May 23, 2013

We arrived early morning on the overnight train from Hanoi and decided to upgrade to the suite for an extra $5. We were tired and needed a shower to freshen up and didn't want to wait until 12.30 to check in.
Extremely large room, comfortable king sized bed and good sized bathroom and shower, all very clean. Found the walls thin, we could hear the gentleman next door clearing his throat all the time, not the most pleasant sound.
The breakfast is adequate, but not enough variety.
Staff VERY friendly as are the owners who we had the pleasure of meeting. Have a read of the owners life story from the book in your room, most fascinating!
Hotel well located, good value for money.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank kandn01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
199 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
5 of 5 bubbles Reviewed May 21, 2013

The staff and management of this hotel are fantastic. They arranged private transfers and tours for very reasonable prices. I had stayed here on a previous visit and the level of friendliness and professionalism had not diminished.
I was travelling with 4 friends and this was their first taste of hotels in Vietnam. They were amazed by the cleanliness, prices and staff as well.
Oustanding.

Room Tip: Ask for a room with a view. Some windows face internally.
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  • Stayed May 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sheath27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
3 reviews
5 of 5 bubbles Reviewed May 20, 2013

We only had a short stay of 2 nights due to time restrictions but we would have stayed for weeks if we could! Rooms are extremely comfortable, spacious and clean with everything you need provided - A/C, Large soft double bed, Bed side tables, lamp, flat screen TV, minibar, toiletries etc, amazing value for the price! We had breakfast included which was in a buffet style, always enough food available. We could not recommend this hotel enough, if we are ever back in Hue we would be sure to stay here again!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Keri E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
52 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed May 18, 2013

My girlfriend and I stayed in a Deluxe double room for 3 nights in mid-April 2013.

Our room was excellent value for money with a large comfortable double bed with bedside tables (one with a lamp, one with a phone), a writing desk with a chair, a minibar, wall mounted flat screen tv, separate table with 2 comfortable armchairs, a wardrobe and excellent airconditioning. The room also had a floor to ceiling window looking back over Hue which, being on the top floor, made for a decent view. One annoying (but common in south east Asia) omission from the room was a safe. The ensuite bathroom had very modern appliances with a separate shower cubicle. The room wasn't huge but neat and tidy and more than ample for 2 adults.

We found the hotel staff warm, friendly and smiley. They gave us 2 restaurant suggestions on the first night and we tried both over the 3 nights of our stay (Confetti and Banana Mango) - they were both very good. The hotel staff also helped with our onward travel by bus to Hoi An.

Wifi was available in room but was very shakey during our stay. There was also a free computer to use downstairs.

Breakfast was ok consisting of a small buffet of western and Asian food including fresh fruit, bread, pastries, spring rolls and tea/ coffee. The food did seem to run out quickly and was only slowly replenished which was a little frustrating and I would have liked to have seen more hot plates and covers to keep the food warmer and fresher. The 2 eggs cooked to your liking were excellent and the open kitchen gave you confidence that hygiene cooking standards were good.

The hotel was located excellently, about 2 minutes walk to the Perfume River, 5 to 10 minutes walk to a whole host of decent restaurants (Banana Mango was even nearer, about 3 minutes away) and 25 minutes or so to the Citadel.

Overall, we had a really relaxing stay at Than Thien Hotel, thought it was a very modern, clean and comfortable hotel with a lift, and we would stay again if ever in Hue.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jpw222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Than Thien Hotel - Friendly Hotel

Property: Than Thien Hotel - Friendly Hotel
Address: 10 Nguyen Cong Tru Street, Hue 84054, Vietnam
Phone Number:
Location: Vietnam > Thua Thien - Hue Province > Hue
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #19 of 123 Hotels in Hue
Price Range (Based on Average Rates): $
Hotel Class:2 star — Than Thien Hotel - Friendly Hotel 2*
Number of rooms: 29
Official Description (provided by the hotel):
Located right in Hue City center, Friendly Hotel offers best service for your stay. Than Thien means Friendly, it is also the Character of our Hotel. Distance to famous places in province:- Dragon Boat on Huong Rive Port: 100m.- Truong Tien Bridge: 700m. Hue Railway Station: 1,5Km- Dong Ba Market: 1,2Km. Hue Citadel: 1,5Km.- Thien Mu Pagoda: 4,0 Km. Tu Duc King Tomb: 8Km- Thuan An Beach: 12Km. ... more   less 
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