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“Friendly by name and lives up to it.”

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Than Thien Hotel - Friendly Hotel
Ranked #19 of 122 Hotels in Hue
Certificate of Excellence
Wellington, New Zealand
1 review
“Friendly by name and lives up to it.”
5 of 5 bubbles Reviewed November 17, 2012

Had a couple of really dismall wet days in Hue, but our trip was not affected by the weather as the staff here at the Frindly made the stay very pleasurable and will assist wherever they can. The hotel is spotless and clean and the room was very comfortable. Would be happy to recommend to others and to come back again if given the chance. Nice and central too. Breakfast was great.
Lorna
New Zealand

Room Tip: We had a room with a window which gave us a view towards the river, without the noise of the traffic...
See more room tips
  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tony C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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925 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
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English first
Brisbane, Australia
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed November 9, 2012

Despite the budget price, this is probably one of the best hotels we have stayed at! Room was modern and comfortable, cleanliness was fantastic throughout the hotel, breakfast very good with fresh fruit and juices among many other options. Staff were very friendly as the name suggests, always helpful. Booked a tour with them which was of a good standard, but a bit more crowded than we would have liked - not exactly the fault of the hotel! Wish all hotels were like this....

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sammie252525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
watervietnam, Owner at Than Thien Hotel - Friendly Hotel, responded to this review, November 16, 2012
Dear Sammie252525

Thank you very much for your good review on tripadvisor.
We will try more our best to give guest good services. We also try to do charity to help Hue student to improve their English by talking to native speaking English from our hotel. In very difficult economy situation we have many difficulties also, but not in spirit and friendly.
I hope meet you again in future. Please write to me at email xthuy64@gmail.com if you have time.
Have a good trip.
Best regards,
Nguyen Xuan Thuy - Hotel Manager/Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Venice, California, United States
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed November 7, 2012

Loved this hotel. Prime location in Hue for going out and seeing the sites. Probably the friendliest staff at any hotel I've ever had. My only complaint is they will upsell you on things. Like my basic room wasn't ready when I arrived but a nicer room was. They wanted $15 more for the 3 nights, we settled on $11. But it was a much nicer room so I'm not complaining too much. Also I signed up for their day tour which they charged $10 but people from other hotels paid $7. Again, not a big deal, love the hotel and the staff, but know those couple of things going into it.

  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Spencer H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
watervietnam, Owner at Than Thien Hotel - Friendly Hotel, responded to this review, November 16, 2012
Dear Spencer H

Thank you very much for your good review on tripadvisor.
We will try more our best to give guests good services. As you know every thing price now is increasing, our hotel have 2 basic room types that are Superior room and Deluxe room, my staff want you more satisfy than so they want to introduce nicer Deluxe room to you. We are going to set up "Upgrade Package" to make guests happier while they only pay more 2 to 4$.
As you know you happier while staying in nicer room.
Hope see you next time. Have a nice trip, good health. Please write to me at email xthuy64@gmail.com if you have free time.
Thank you very much.
Best regards,
Nguyen Xuan Thuy - Hotel Manager/Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
49 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed November 5, 2012

We stayed with Than Thien for five nights while visiting Hue. We booked based on the reviews from Trip Advisor, but weren't too sure what to expect given how cheap it was and it included breakfast.

The hotel is in an excellent location. We got the bus from Danang and actually walked to the hotel from where the bus dropped us within 10 minutes. There are lots of shops, restaurants, a nice pub - DMZ and the Citadel/river is only a 20 minute walk.

We were greeted by the lovely hotel staff, they really live up to their name of friendly hotel. The were so very nice, it didn't feel fake or forced like it some hotels, they were really lovely.

We arrived early, so as expected our room wasn't ready. The hotel staff were fantastic, they told us they were going to upgrade us for the duration of our stay, but as the room wasn't ready yet, they let us use another room to have a shower/get changed etc. They told us to leave our suitcases in the room when we were finished and that they would move them into the new upgraded room for us... hows that for excellent service.

We showered, went for lunch and on our return, key to upgraded room was provided with bags moved.

The room wasn't spectacular, but it was lovely. There was a nice comfy bed, flat screen tv, wifi, good size bathroom and poweful shower, air con. The only thing missing was a safe, but the hotel staff kept our valuables in theirs so we were fine with this.

Breakfast was a buffet from 630-930... it wasn't the best breakfast we'd had, but considering it was including in an already very cheap room rate, how can you moan... there was toast, tea, coffee, fresh juices, lots of Vietnamese dishes (try the banana pancakes) bacon and plenty fruit.

The staff really make this hotel, they are helpful and friendly without being in your face. They booked our city tour trip for us which was excellent and brilliant value for money. They also checked with us on return to make sure that we were happy and if we had any feedback.

Honestly could not fault this place, it was so much better than other hotels we've stayed in at double, sometimes triple the price. It is one of the best hotels we've stayed at during our three month trip in Asia. Keep up the excellent work!!! Would definitely stay again if back in Hue.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Travelchicka2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colchester, United Kingdom
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed November 5, 2012

We stayed for one night at the Friendly Hotel and wish we had stayed longer. The room was modern, clean and the aircon worked really well. The location was excellent, close to lots of bars and restaurants and the Citadel is about 20 mins walk. Although there are so many cyclos you do get hounded a bit - just a polite no and keep walking should do the trick. The breakfast was just so so but the reception staff went out of their way to help you with anything you need. I would definitely recommend this hotel - it's great value.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EmmaColchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed November 4, 2012 via mobile

We spend four days in this hotel.
The breakfast is great and there is a lot of different things to choose from.
Rooms are good, more then enough room and tidy.
Staff is more then willing to help you, if you need anything.

In our case. Wr forgot our laundry and they send it to Nha Trang.
Excellent service!

Stayed November 2012, traveled as a couple
Helpful?
2 Thank Tap_Nl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Devon
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed November 3, 2012 via mobile

We had pre-booked and paid for 2 nights at this hotel but unfortunately when we arrived they had "overbooked" the room. They took us to a hotel across the street that we had to stay in for a night, which was horrible - so bad! So the night that we did spend in the Than Thien hotel was great - clean rooms, great staff & good breakfast. But the stay was slightly tarnished by having to spend a night in the awful hotel across the street!

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RLFlower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Than Thien Hotel - Friendly Hotel

Property: Than Thien Hotel - Friendly Hotel
Address: 10 Nguyen Cong Tru Street, Hue 84054, Vietnam
Phone Number:
Location: Vietnam > Thua Thien - Hue Province > Hue
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #19 of 122 Hotels in Hue
Price Range (Based on Average Rates): $
Hotel Class:2 star — Than Thien Hotel - Friendly Hotel 2*
Number of rooms: 29
Official Description (provided by the hotel):
Located right in Hue City center, Friendly Hotel offers best service for your stay. Than Thien means Friendly, it is also the Character of our Hotel. Distance to famous places in province:- Dragon Boat on Huong Rive Port: 100m.- Truong Tien Bridge: 700m. Hue Railway Station: 1,5Km- Dong Ba Market: 1,2Km. Hue Citadel: 1,5Km.- Thien Mu Pagoda: 4,0 Km. Tu Duc King Tomb: 8Km- Thuan An Beach: 12Km. ... more   less 
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