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“Nice hotel & staff”

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Than Thien Hotel - Friendly Hotel
Ranked #24 of 122 Hotels in Hue
Certificate of Excellence
Reviewed November 3, 2012 via mobile

We had pre-booked and paid for 2 nights at this hotel but unfortunately when we arrived they had "overbooked" the room. They took us to a hotel across the street that we had to stay in for a night, which was horrible - so bad! So the night that we did spend in the Than Thien hotel was great - clean rooms, great staff & good breakfast. But the stay was slightly tarnished by having to spend a night in the awful hotel across the street!

  • Stayed: October 2012
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Thank RLFlower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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493 - 499 of 960 reviews

Reviewed November 1, 2012

We ended up having to change to this hotel due to a last minute change in dates and selected it on the back of reviews on trip advisor. Location wise it is fairly near all the tourist restaurants and bars, but if you want to join the locals, walk a bit further and you'll find where they are all hanging out. It's also about 20 mins walk or so to the citadel. Plus points are the rooms are clean, there is complimentary water, but the down side for us was being on the first floor which meant we could hear echoes from downstairs and the neighbours facing the hotel. So bring your ear plugs or ask for a higher floor!

  • Stayed: October 2012, traveled as a couple
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Thank Penfold13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
watervietnam, Owner at Than Thien Hotel - Friendly Hotel, responded to this reviewResponded November 8, 2012

Nov 9th, 2012
Dear Penfold13,

Thank you for staying at the Than Thien Friendly Hotel, Hue, and we very much appreciate your words of praise and would thank you for taking time to share them on TripAdvisor.

It is heartening to learn you enjoyed your stay at our hotel and that you were pleased with our facilities and services offered. We are glad you were able to point out different areas of the hotel that you experienced. We also know about your problem for sleeping, I am so sorry about that, guest normally ask us for quiet, high floor room... we will offer on demand. We also try our best to made guest's satification

Whilst thanking you for your patronage, we look forward to seeing you to indulge you with more of our Than Thien Friendly Hotel, when you visit us again in the future. Please write to me at xthuy64@gmail.com. Have a nice trip, good health.
Mr. THUY - Hotel Manager/ Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 31, 2012

Excellent hotel with Friendly staff who speak good English.Rooms very nice and roomy.Breakfast first class. Good value for money highly recommend.I stayed 3 nights with 2 other friends and we would have liked to stay no and will stay here again. We stayed here 3 days but could stay here for weeks as there are many places to explore. The city tour is well worth the $10.

If you have the opportunity to come to Hue you should stay here.

  • Stayed: October 2012, traveled with friends
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Thank frank l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 30, 2012

This is a wonderful place to stay in Hue. The service is excellent and friendly. Breakfast with fresh fruit, eggs, rice and great filtered coffee with fresh milk. The rooms are spotless, with all the extras. The hot shower was luxurious compared to other places we have stayed in Vietnam.

This is the kind of place a backpacker or a moderate budget traveler can fall into and soak off the grit of the road.

We recommend that you call ahead to book this fine place. You'll be glad you came and a little sad to leave it.

  • Stayed: October 2012, traveled with friends
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Thank athinausa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 30, 2012

Had 2 nights in the Friendly Hotel and were impressed by the modern, comfortable, big and very affordable rooms. Good location with plenty of eating options near by. Good buffet breakfast, a range of Vietnamese and western dishes. We arrived a day earlier than planned, due to a typhoon cancelling our Halong Bay cruise, and had to go to the hotel across the road. It was fine, a little old but clean, but the experience highlighted how good the Friendly Hotel is. Highly recommended.

Stayed: October 2012, traveled as a couple
Thank Pangari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
watervietnam, Owner at Than Thien Hotel - Friendly Hotel, responded to this reviewResponded October 30, 2012

Dear Pangari ,

Thank you for staying at the Than Thien Friendly Hotel, Hue, and we
very much appreciate your words of praise and would thank you for
taking time to share them on TripAdvisor.

You have chance to compare 2 hotels when you come to Hue earlier plan.
We have advantage with our hotel buffet Breakfast, which has more
than 20 dishes with bacon, sandwich, jam, eggs, noodle, cook rice,
dumbling, banana pan cake, rolling cake, pineapple, water melon,
passion fruit, banana, coffee, tea, milk...
Our hotel's staff always try to get 5* recommend from the guests by taking care customers, do any things to make customers satisfaction.
Our location is also comfortable for you to visit some places in Hue.

Whilst thanking you for your patronage, we look forward to seeing you
to indulge you with more of our Than Thien Friendly hospitality, when
you visit us again in the near future. Please write to me if you have
free time at email xthuy64@gmail.com, or call me at 84-913425306, we
always have solutions for the best value of money.
Thank you very much.
THUY - Hotel Manager / Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 27, 2012

An excellent hotel that pride that themselves on being friendly and welcoming to all their guests. We got a great deal on this hotel and we loved our stay here. The staff speak fantastic english and are able to guide you to all the best spots in hue. As we were on our honeymoon, they kindly upgraded us to nicer room with a balcony. The room was very large and clean. However the bathroom was moldy around the shower and could do with refurbishing. The owner was very passionate about providing the best hotel experience at the best value. He invited us to his 'Tea and Talk' program', a charity which helps local students improve their english. We were happy to take part and thorough enjoyed the experience, speaking to students for over an hour. If you stay here, ask to take part.

  • Stayed: October 2012, traveled as a couple
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Thank Jodypody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 22, 2012

The hotel has very friendly staff and comfortable and modern rooms, which were very clean as well. Reception is able to arrange trips, transfers, bikes etc. for a fair price. We used the laundry service, which was fast, affordable and very good. Breakfast was ok, we had appreciated a bit more choice though. Still a very recommended place to stay!

  • Stayed: October 2012, traveled as a couple
    • Value
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Thank DLigtheart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
watervietnam, Owner at Than Thien Hotel - Friendly Hotel, responded to this reviewResponded October 30, 2012

Oct 31st, 2012
Dear DLigtheart,

Thank you for staying at the Than Thien Friendly Hotel, Hue, and we very much appreciate your words of praise and would thank you for taking time to share them on TripAdvisor.

It is heartening to learn you enjoyed your stay at our hotel and that you were pleased with our facilities, ambiance and services offered. We are glad you were able to point out different areas of the hotel that you experienced. As you know our staff always try our best to get 5* reviews, you gave us 4* only so we will try more to get 5*.

Whilst thanking you for your patronage, we look forward to seeing you to indulge you with more of our Than Thien Friendly Hotel, when you visit us again in the near future. Please write to me at xthuy64@gmail.com. Have a nice trip, good health.
Mr. THUY - Hotel Manager/ Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Than Thien Hotel - Friendly Hotel

Address: 10 Nguyen Cong Tru Street, Hue 84054, Vietnam
Phone Number:
Location: Vietnam > Thua Thien - Hue Province > Hue
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #24 of 122 Hotels in Hue
Price Range: $11 - $21 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Than Thien Hotel - Friendly Hotel 2*
Number of rooms: 29
Official Description (provided by the hotel):
Located right in Hue City center, Friendly Hotel offers best service for your stay. Than Thien means Friendly, it is also the Character of our Hotel. Distance to famous places in province:- Dragon Boat on Huong Rive Port: 100m.- Truong Tien Bridge: 700m. Hue Railway Station: 1,5Km- Dong Ba Market: 1,2Km. Hue Citadel: 1,5Km.- Thien Mu Pagoda: 4,0 Km. Tu Duc King Tomb: 8Km- Thuan An Beach: 12Km. ... more   less 
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