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All reviews comfiest bed great hotel loved our stay walking street beautiful pool the staff were extremely helpful beds were comfortable recommend this hotel central location egg station enjoyable stay water pressure clean hotel speak good english excellent location buffet breakfast tourist area
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Reviewed 4 weeks ago via mobile

We came here for 2 days and the hotel is really worth it, the bedroom is nice with a lovely view, the swimming pool as well and a special thank you for Ms Thuy at the reception who was so kind with us

Stayed: September 2018, traveled with family
Thank Florian P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rosaleen36, Giám đốc bán hàng at Rosaleen Boutique Hotel, responded to this reviewResponded 4 weeks ago

Dear Sir/Madam Florian P
Warmest greeting from Rosaleen Boutique Hotel.
We are so glad to know that you enjoyed your stay with us, your lovely words will through Ms Thuy and all of us. Our goal is always to make sure that all our guests have a wonderful stay, to have achieved this goal is a real satisfaction and a great motivation for the Team. Once again, thank you for your valued feedback and we hope to have a chance to serve you again in the future.
Sincerely,
Mr. Vui

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

Lovely hotel and delightful friendly staff. We had a lovely room with possibly the best bed we have slept in so far in Vietnam!! With our own personal balcony to enjoy the view, not a moment was wasted sitting in a room.
Many thanks to the lovely staff of the Rosaleen.

Stayed: September 2018, traveled as a couple
2  Thank alicolbeck70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rosaleen36, Giám đốc bán hàng at Rosaleen Boutique Hotel, responded to this reviewResponded 4 weeks ago

Dear Sir/Madam alicolbeck70
On behalf of our team at Rosaleen Boutique Hotel, I would like to thank you for choosing to stay with us and taking your precious time for this lovely review.
I'm extremely glad to read that you have enjoyed your stay. I'll make sure this review will be an encouragement for the team to keep trying to provide best service to every guest. Thank you once again and we wish you all the best!
Best Regard,
Mr. Vui

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 weeks ago

Lovely hotel. Made to feel very welcome by staff, pool area was great and bed was very comfortable. Staff very attentive and made you feel welcome from the start. Room was nice and spacious with mini bar to fit all of our needs. Fantastic location within a real vibrant area.

Stayed: September 2018, traveled as a couple
Review collected in partnership with this hotel
1  Thank Steven M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rosaleen36, Giám đốc bán hàng at Rosaleen Boutique Hotel, responded to this reviewResponded 5 weeks ago

Dear Sir/Madam Steven
Thank you so much for sharing your impression with us. It is our absolute pleasure to ensure our guests have a wonderful time and we are so happy to hear that you did receive one.
We are all really glad that our hospitality has been recognized. This kind review will serve as a great encouragement for our team to keep trying our best to provide enjoyable stays to our treasured guests. Many thanks for your support, and we hope that your experience will be even better next time.
Best Regard,
Mr. Vui

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 8, 2018 via mobile

We stayed in Rosaleen Hue for 2 nights.
The check in staff Kim Anh was friendly and attentive. She provided us information on nearby places of intetest and restaurant.
The hotel provides very good breakfast. It has a decent size of swimming pool at 2nd floor. However, there was no towel provided.
Location of hotel is good. Staff including bell boy are friendly.
Overall, the hotel is value for money.

Stayed: September 2018, traveled with family
1  Thank _liewkee_ng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rosaleen36, Giám đốc bán hàng at Rosaleen Boutique Hotel, responded to this reviewResponded September 8, 2018

Dear Sir/Madam, liewkee_ng

Thank you for your recent stay at Rosaleen Boutique Hotel and providing us with your valuable feedback on TripAdvisor.
We are grateful for the high ratings and your great comments about the hotel staff that was Kim Anh. And, it has been a great pleasure and honor to meet your expectations in terms of level of services. Your compliment will be passed to her and we are sure that this will serve as a motivation to her and everybody to continues improve our services. And, we truly apology for the mistake that there was no towel for the swimming pool, we promise to do it better forever
Sincerely,
Mr. Vui

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Reviewed September 6, 2018 via mobile

We did enjoy our stay at the Rosaleen. The staff were so helpful and friendly. The hotel looks like it has recently refurbished as everything looks new and luxurious. The shower was amazing and the beds were fairly soft. Our room had everything we needed including a balcony. It was very centrally located. The pool was great and much appreciated after a hot day touring. They gave my husband a birthday cake and sang happy birthday without us telling them. (They saw it from his passport) Much recommended. Value for money.

Stayed: September 2018, traveled with family
1  Thank Gloria C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rosaleen36, Giám đốc bán hàng at Rosaleen Boutique Hotel, responded to this reviewResponded September 7, 2018

Dear Madam, Gloria C
Thank you so much for sharing your impression with us. It is our absolute pleasure to ensure our guests have a wonderful time and we are so happy to hear that you did receive one.
We are all really glad that our hospitality has been recognized. This kind review will serve as a great encouragement for our team to keep trying our best to provide enjoyable stays to our treasured guests. Many thanks for your support, and we hope that your experience will be even better next time. Thank you once again and send "happy birthday" again to your husband.
Best Regard,
Mr. Vui

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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