We have been there for 2 nights and it was a horrible experience. Briefly:
Reception limited to no English.
No information on advertised tours.
Reception person simply dropped us at our room with no information about the facility.
No map of facility
Several generations of cockroaches, in rooms and bathrooms.
Poor selection of bathroom accessories eg no shower cap, used combs.
TV not working.
The advertised fitness centre is non-existent.
Several units falling down from structural faults.
Only one restaurant not several as advertised.
Pool unclean and unsafe to swim in.
Beach access washed away, beach littered with debris. In one length of beach (30 metres) we sighted three used syringes with needles attached
Restaurant choice very limited.
Breakfast was extremely limited and frugal. Hotels at half the price elsewhere in Vietnam had far superior breakfasts.
Reception left our passports in an unsecured box out in the open.
The facility appears ready for receivership.
It is an absolute disappointment and is a monetary rip-off.
Other than lacking English the staff appear untrained for the service industry.
- Official Description (provided by the hotel):
- Nirvana Spa & Resort boasts some of the regions most impressive and gracious villas set amidst poplars and coconut palms in a tropical climate. Minimum plot size of 450 sqm ensures the utter privacy and harmonious integration of homes into the environment. Each villa offers a unique combination of the most beautiful panoramic view of the coast and the surrounding mountains with the highest quality of accommodation available. These homes are well-equipped, featuring details such as 4 bedrooms, 4 & 1/2 bathrooms, 1 living room, 1 kitchen and especially 1 spa room that accommodate sauna, Jacuzzi. Expertly designed and built in a combination of classical French motif and Japanese Meditation in accordance with Feng Shui, these luxurious 2-story, 4-room villas and exclusive apartels are located right in the heart of Lang Co Peninsula, considered one of the most marvelous beaches not only in Vietnam but in Asia. Each villa owns covers an area of 400 sqm to 500 sqm. with a separation of 7m. Getting out of your villa's front gate, you are already on the most stunning beach of Vietnam. Each 2-story villa has a land of 145 sqm. (x 2 floors). This guarantees your privacy, entertainments, other activities of luxury and comfortable enjoyment. ... more less