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“First time at Best Western Premier”
Review of Indochine Palace

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Indochine Palace
Ranked #9 of 124 Hotels in Hue
Certificate of Excellence
Reviewed December 22, 2013

When we said Indochine Palace to the taxi driver from the airport, she said 5 star hotel. Best Western has gone upscale with their Premier edition. This hotel is indeed very grand, with excellent customer service. Unfortunately, we were there during the recent flood, so didn't have a chance to enjoy the fantastic pool. We ended up having dinner at the restaurant, in addition to the breakfast buffet. Great selection of variety, plus latte / capuccino included. The room is very spacious, but the bathroom is a little qurky, as it is not segragated from the main room.

  • Stayed: November 2013, traveled as a couple
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Thank Canuk88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dammika N, Rooms Division Manager at Indochine Palace, responded to this reviewResponded December 23, 2013

Dear Sir/Madam

Thank you for staying at the BEST WESTERN PREMIER Indochine Palace, Hue, and we very much appreciate your words of praise and would thank you for taking time to share them on TripAdvisor.

We are delighted to know that you have thoroughly enjoyed your stay and we are glad to learn that you experienced our comforts, facilities and services offered. In the meantime regret to learn that during of your stay you had to experience the bad weather patterns, but still managed to experience our food.

Whilst thanking you for your patronage, we look forward to seeing you again to indulge you with more of our BEST WESTERN PREMIER Indochine Palace hospitality, when you visit us again in the near future.

Dammika Navaratna
Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed December 20, 2013

It was a great experience at HOTEL BEST WESTERN PREMIER, Indochine palace.
I am very much thank ful to the staff for providing us, special INDIAN VEG food. It's beyond my imagination that one can get Indian veg Food at Vietnam.

  • Stayed: December 2013, traveled on business
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Thank Sarang P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dammika N, Rooms Division Manager at Indochine Palace, responded to this reviewResponded December 23, 2013

Dear Sarang

Thank you for staying at the BEST WESTERN PREMIER Indochine Palace, Hue, and we very much appreciate your words of praise and would thank you for taking time to share them on TripAdvisor.

We are delighted to know that you have thoroughly enjoyed your stay and we are glad to learn that you experienced our comforts, facilities and services offered. Moreover we are happy to learn that we could offer your preferred food

Whilst thanking you for your patronage, we look forward to seeing you again to indulge you with more of our BEST WESTERN PREMIER Indochine Palace hospitality, when you visit us again in the near future.

Dammika Navaratna
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 11, 2013

Had a business meeting arranged in Hue and did not expect very much out of the venue since the fame of this city is very much outshined by their sister cities i.e. Hanoi, Danang and HCM. However when we checked in this hotel, was impressed by hers architectural, the friendly and efficient reception, good quality of servicing staff and most importantly a perfect room. A good variety of breakfast buffet is offered, but is their Vietnamese Beef Noodle a choice must made every morning.

I personally think that this is the only choice of stay to make when visiting Hue.

  • Stayed: December 2013, traveled on business
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Thank AlexYeh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dammika N, Rooms Division Manager at Indochine Palace, responded to this reviewResponded December 23, 2013

Dear Alex Yeh

Thank you for staying at the BEST WESTERN PREMIER Indochine Palace, Hue, and we very much appreciate your words of praise and would thank you for taking time to share them on TripAdvisor.

We are delighted to learn that you have thoroughly enjoyed your stay and we are glad to learn that you experienced our comforts, facilities and services offered.

Whilst thanking you for your patronage, we look forward to seeing you again to indulge you with more of our BEST WESTERN PREMIER Indochine Palace hospitality, when you visit us again in the near future.

Dammika Navaratna
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 10, 2013

Althouhg we arrived late at night, the hotel restaurant still open and served us - filled us with food , warm and lovely smile..

one suggestion - to provide the combination of soft and hard pillow - provide better sleep quality.

Room Tip: room is big and spaces.. breakfast is good- the beef pho is delicious.. remember to add chili..
See more room tips
  • Stayed: December 2013, traveled on business
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1  Thank Shirley4497
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dammika N, Rooms Division Manager at Indochine Palace, responded to this reviewResponded December 23, 2013

Dear Shirley

Thank you for staying at the BEST WESTERN PREMIER Indochine Palace, Hue, and we very much appreciate your words of praise and would thank you for taking time to share them on TripAdvisor.

We are delighted to learn that you have thoroughly enjoyed your stay and we are glad to learn that you experienced our comforts, facilities and services offered. In the meantime regret to learn that you were unable receive the pillows of your choice; however we do provide the pillows of guest choice upon request.

Whilst thanking you for your patronage, we look forward to seeing you again to indulge you with more of our BEST WESTERN PREMIER Indochine Palace hospitality, when you visit us again in the near future.

Dammika Navaratna
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 10, 2013

The services received during the stay were very good. The breakfast and the restaraunt has good choice of food. Also, the hotel could provide the vegetarian food which was great. The location and the rooms are very nice.

  • Stayed: December 2013, traveled on business
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Thank Sanjeev1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dammika N, Rooms Division Manager at Indochine Palace, responded to this reviewResponded December 23, 2013

Dear Mr. Sanjeev

Thank you for staying at the BEST WESTERN PREMIER Indochine Palace, Hue, and we very much appreciate your words of praise and would thank you for taking time to share them on TripAdvisor.

We are delighted to learn that you have thoroughly enjoyed your stay and we are glad to learn that you experienced our comforts, facilities and services offered.

Whilst thanking you for your patronage, we look forward to seeing you again to indulge you with more of our BEST WESTERN PREMIER Indochine Palace hospitality, when you visit us again in the near future.

Dammika Navaratna
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 9, 2013

Great place to be in as 'A Home away from Home'.
Spacious and Clean Rooms, Good Food, excellent Breakfast spread, Good amenities ; Gym, Pool etc.
An ideal location to be in ; within the heart of the City and yet so calm and quiet.

  • Stayed: December 2013, traveled on business
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1  Thank Jeji1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dammika N, Rooms Division Manager at Indochine Palace, responded to this reviewResponded December 23, 2013

Dear Mr. Jeji

Thank you for staying at the BEST WESTERN PREMIER Indochine Palace, Hue, and we very much appreciate your words of praise and would thank you for taking time to share them on TripAdvisor.

We are delighted to learn that you have thoroughly enjoyed your stay and we are glad to learn that you experienced our comforts, facilities and services offered. Your recommendations are highly appreciated.

Whilst thanking you for your patronage, we look forward to seeing you again to indulge you with more of our BEST WESTERN PREMIER Indochine Palace hospitality, when you visit us again in the near future.

Dammika Navaratna
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 9, 2013

During my stay in this hotel, everything was comfortable and nice. Furthermore I could use good fitness club and make myself fresh. I consider that I will visit this hotel again with my family as soon as possible.

  • Stayed: December 2013, traveled on business
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Thank YounggonNam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dammika N, Rooms Division Manager at Indochine Palace, responded to this reviewResponded December 23, 2013

Dear Young Gon Nam

Thank you for staying at the BEST WESTERN PREMIER Indochine Palace, Hue, and we very much appreciate your words of praise and would thank you for taking time to share them on TripAdvisor.

We are delighted to learn that you have thoroughly enjoyed your stay and we are glad to learn that you experienced our comforts and services offered. Moreover we highly appreciate for deciding to return with your family and we are eagerly waiting to welcome you

Whilst thanking you for your patronage, we look forward to seeing you again to indulge you with more of our BEST WESTERN PREMIER Indochine Palace hospitality, when you visit us again in the near future.

Dammika Navaratna
Rooms Division Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Indochine Palace

Address: 105A Hung Vuong Street, Hue 47000, Vietnam (Formerly BEST WESTERN PREMIER Indochine Palace)
Location: Vietnam > Thua Thien - Hue Province > Hue
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Hue
#1 Luxury Hotel in Hue
#4 Spa Hotel in Hue
#6 Family Hotel in Hue
#7 Romantic Hotel in Hue
Price Range: $101 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Indochine Palace 5*
Number of rooms: 222
Official Description (provided by the hotel):
Surrounded by the lush exotic garden, INDOCHINE PALACE has set an outstanding landmark in Hue with new standards of excellence. This world class hotel is designed to appeal to the affluent, up-market leisure and business travellers with excellent facilities offering for MICE (meetings, incentives, conferences, and exhibitions). Its luxuriously appointed rooms are spacious starting from 35sqm, highlighted by its 42-inch plasma television and a new generation open bathroom concept. The cosmetics and toiletries carry the exclusive Indochine Palace fragrance. The graphics on every item in the room, from the matchboxes to the in-room dining, reflect the attention to detail that Indochine Palace has paid to all its services and facilities. Most of these items and many other touches are good keepsakes by which you can remember the Indochine. Should any of these items catch your fancy and you wish to keep them, please contact the Gift shop at L'Arcade for assistance. ... more   less 
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Also Known As:
Best Western Premier Indochine Palace Hotel Hue

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