I just returned from a month in Vietnam and this hotel really stood out. I spend 3 days there in Hue, and it was sooo beautiful. You couldn't wipe the smile off my face when I saw my beautiful room. The bed, bedding, shower were all really nice, and I had a little balcony with a gorgeous view. The pool was huge and I had the best massage I had in Vietnam at the spa. most importantly, I lost a watch while there. I dropped it somewhere and was sure I would never see it again. THREE WEEKS after I returned to the USA the watch turned up and they hunted me down by email and got my watch back to me. I was realy impressed that they went out of their way like that AFTER I left to find me. I don't know how they managed to remember me and locate an email, but it was a really expensive watch so I was beyond impressed that they tracked me down. I highly recommend this hotel as the rooms and facilities are beautiful and the customer service and integrity are superior
- Official Description (provided by the hotel):
- Surrounded by the lush exotic garden, INDOCHINE PALACE has set an outstanding landmark in Hue with new standards of excellence. This world class hotel is designed to appeal to the affluent, up-market leisure and business travellers with excellent facilities offering for MICE (meetings, incentives, conferences, and exhibitions). Its luxuriously appointed rooms are spacious starting from 35sqm, highlighted by its 42-inch plasma television and a new generation open bathroom concept. The cosmetics and toiletries carry the exclusive Indochine Palace fragrance. The graphics on every item in the room, from the matchboxes to the in-room dining, reflect the attention to detail that Indochine Palace has paid to all its services and facilities. Most of these items and many other touches are good keepsakes by which you can remember the Indochine. Should any of these items catch your fancy and you wish to keep them, please contact the Gift shop at L'Arcade for assistance. ... more less
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- Also Known As:
- Best Western Premier Indochine Palace Hotel Hue