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“They made our Christmas!” 5 of 5 bubbles
Review of Duc Vuong Hotel

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Duc Vuong Hotel
Ranked #34 of 448 Hotels in Ho Chi Minh City
Certificate of Excellence
Portsmouth
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“They made our Christmas!”
5 of 5 bubbles Reviewed December 29, 2013

Lovely welcoming people, comfortable clean rooms, attentive and friendly staff. The breakfast buffet was really good. The food in the restaurant was really good, especially the burgers! The cocktails were also really nice and pretty reasonably priced! Most staff speak really good english, We went to a really posh hotel called lotte legend for our christmas meal,although the food was good we were shocked at how appalling their English was compared to the staff at Duc Vuong. The only thing I would say is that I really didnt rate their travel agent. We got a bus to Mui Ne and it was horrendous! The bus was very old and run down, the toilet was broken, the driver got stuck in traffic and then refused to stop for the first 5 hours, he stopped once during the 8 hour trip, the travel agent at the hotel told us it would be a 4 hour journey. Please don't let that stop you from booking with Duc Vuong hotel, I would stay their again myself, but use a different travel agent to book onward journeys.

Room Tip: If you're a light sleeper make sure you stay on the 5th floor or below. the bar on the roof play...
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  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
2 Thank SP1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duc Vuong H, Guest Relations Manager at Duc Vuong Hotel, responded to this review, January 2, 2014
Dear Valued Guest,
Thanks so much for your wonderful review to our service. We are glad at your contribution in Duc Vuong Hotel, it is pleasant to get you into our family. Our team always updates and improves in service, also in our major aspect. One more time, thank for enjoyed staying and dinner at our rooftop restaurant. Not only delicious foods, spectacular cocktails, but also a fabulous sightseeing is a bonus on our terrace. As in our Hotel always celebrates Christmas and New Year Eve, Lunar New Year, etc. and so on, our rooftop got some promotion for the best lasagna and wine for Christmas as well. Our Christmas celebration was so successful, plus the beautiful New Year Eve firework. We hope for the next staying, you could also get longer time than this year, for seeing firework on our rooftop and to cheer champagne together. Don’t miss this next year! :P
At the tour matter, we apologize to what happened just ruin a bit your enjoying time in Mui Ne, it is barely occurred, apparently accident that we have not expected. It is also depended on your chosen tour set. There is always, group tour, private tour, or just providing bus ticket to Mui Ne. Thus, for next time, we will recommend a better service as group or private tour for you, so then you can enjoy more and it is worth able to your choice next time as well.
Anyway, thanks for your tip, somehow, we are always control and reduce it. We will improve the stays from 5th floor and above soon. Thanks again for a helpful tip.

Lastly, we wish you a Merry Christmas and Happy New year. Wish you and family a Victorious 2014! We’ll see you pretty soon.
Warm Regards,
Jade
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,881 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (316)
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English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed December 27, 2013 via mobile

Wonderful place to stay. They open the doors for you and learn your name - Wow! The people on reception are pretty amazing. Very caring and helpful.
I organised an airport transfer for my friend and they kept tabs on her flight, kept us informed throughout the evening. They even let us tag along for the ride to the airport which was nice.
My only complaint is that the rooms were tiny and the bathrooms were a little claustrophobic - but I guess that's a personal preference.
The roof top bar is a must see - so beautiful, a nice place to sit and enjoy a cold beer while watching the sunset.ahhhh
Thank you for a memorable stay :)

Stayed December 2013, traveled with friends
Helpful?
1 Thank Ime S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duc Vuong H, Guest Relations Manager at Duc Vuong Hotel, responded to this review, January 2, 2014
Dear Valued Guest,
Thank you for your feedbacks to our organization. It is good to hear from you. Firstly, it is so pleasure to get your appraisal about our front door staffs (lovely helpful receptionists, and their enthusiastic). As in service manner, we ought to ensure your arrivals and departures, also where you are going next. It is to guarantee you are always in the safe condition, thus we had to keep connection to you and your friend’s flight anytime. In addition, our rooftop restaurant is always welcoming and almost covers the best view of Saigon. With extremely friendly and family environment, you have no worries to choose our rooftop to hang out and make a little relax away from bustle & rustle street down stair.
Secondly, as mentioned, the room type information is usually decided since you were booking as price, amenities and so on, thus room structure is somehow appropriated to your demand as beginning. Also, we say apology for toilet matter, apparently it is quite narrow and without bathroom, thus it causes you feel a lil’ awkward moving around the toilet room. Anyway, thanks for giving us a good comment in generally. We will record this matter, besides; we will support you better as nicer room which is very valuable to your next staying. Wish you a Victorious year ahead! All the best and we looking to seeing you return to our family soon. 
Best Regards,
Jade
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane
Level Contributor
132 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed December 23, 2013 via mobile

Extraordinary gem. We were very satisfied with the hotel, although rooms are not very big the space is enough and they are well decorated and very clean. Probably what we enjoyed more was breakfast, they offered a very broad selection of food and everything was delicious. Breakfast is probably one of the bests I have had.

Also I would highlight the fantastic service from staff, specially from David, Eva, Jenny and Kenny, they were extremely friendly and helpful. David was specialty helpful with a complain we had to do against a taxi driver that tired to rip us of. David called on my behalf the company to make the complain and followed the required steps. I would definitely stay at this hotel again.

Stayed December 2013, traveled as a couple
Helpful?
5 Thank Clenaranjo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duc Vuong H, Guest Relations Manager at Duc Vuong Hotel, responded to this review, January 2, 2014
Dear Valued Guest,
Thank you very much for your feedback! We are happy to hear that you enjoyed breakfast and our services. I will especially give your review to David, Eva, Jenny and Kenny. I am sure they will be so happy.
And when you come back to Saigon, you can contact to our hotel anytime. We will reserve a spacious room for you. Once again, thank you so much indeed! We look forward to seeing you soon!
Warm Regards,
Holly
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
49 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed December 23, 2013

Pros:
The staff was amazing, incredibly friendly and helpful. Eva at the front desk was able to help with whatever we needed, and greeted us by name whenever we were coming or going (a nice personal touch).
Location was very good, lots of shops and restaurants, walking distance (about 20 min) to city sights.
Good variety of breakfast options.
Rooftop terrace was a pleasant place to hang out.

Cons:
Our double room had no windows.
The bathroom vented into the hallway.
Walls were very thin and could hear everything in the hallways.
Be careful of tours offered by agency downstairs, variety of prices for basically the same tours, very touristy, and all stop at places that try to make you buy or donate money.

Room Tip: I would recommend trying to get a room with a window. Unfortunately, noise will probably be bad eve...
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  • Stayed October 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Nicole S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duc Vuong H, Guest Relations Manager at Duc Vuong Hotel, responded to this review, December 24, 2013
Dear Valued Guest,
Thank you so much for your full recommendation and honest feedback. It is our pleasant to serve you in “our family”. We are really appreciated and proud to hear about our staffs and good service. Our Duc Vuong team is always in fluently working in solidity and smooth. It is lovely to know that you like our convenience of Hotel location, our great working staff and our “The View Rooftop restaurant”. We are trying our best to meet your satisfactory from firstly till lastly crucial demands as always. For the room structure as double room, it is obviously a big room and the bathroom located not vented out into the hallway, a lot of people had the same feeling to you just because this room has a really wide surface compare to others. For the noise problem, we apologize because at the time you got quite a noisy and loud neighbor, our building structure is really thick of brick and mortal, really stable as well. Also, it is hard to control the noise from outside the hotel, that sometimes people get confused where the noise really come from (as here, where is in bag-packer area). Additionally, for the windows checking, we are sure that you had been confirmed about the room amenities before checked in, as in your email letter.
By the way, we apologize for the matter at the front tour desk, however, the matter brought up is just because you did not understand the tour options. Once again, they confirmed the information about your options to go, not a variety of prices in one same tour. There are always including options, such as normal tour ticket, which is using for travelling together with about 40,50 people same bus, or ticket for a deluxe tour, which you can go with only 10 others in the tour, so you can enjoy more and tour guide would have more time to take care of you, thus the price would be a bit higher. For the highest option that you can order a private tour for you or your family, thus you could get really personal care in this sort of option. Therefore, the decision making is belongs to you and your demands, we have not pushed or even forced you. We hope that you had a lovely trip and the best lucks are chasing you and your family along the trip to Vietnam. We wish you best lucks and we will improve to give you best service for next staying. Once again, thank you so much indeed. We wish you a merry Christmas and happy New Year. Looking forward to seeing you soon.
Best Regards,
Jade
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed December 20, 2013

This is the third or fourth time I've stayed at Duc Vuong. The staff are extremely friendly and courteous. The service is very efficient. The rooms are immaculate, comfortable, and well appointed in dark hardwoods. Buffet breakfast is fabulous, including western as well as Vietnamese food. The location is perfect, very close to shops and activity, but not right in the middle of it. And the travel service downstairs is wonderful--fluent in English, courteous, and very helpful.
My only hesitation in writing this review is that this hotel is going to be so popular that it may be difficult to get a reservation there! The best value for a hotel in my experience.

  • Stayed December 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
2 Thank Morton S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duc Vuong H, Guest Relations Manager at Duc Vuong Hotel, responded to this review, December 23, 2013
Dear Valued Guest,

Thank you very much for your great comment. We are happy to hear that you have enjoyed the breakfast, room and travel services. If you have any inquiries, please do not hesitate to contact our staffs and we will attend to you shortly.
Once again, thank you so much indeed. We wish you a merry christmas and happy new year. Looking forward to seeing you soon.
Warm regards,
Holly
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phnom Pen, Phnum Penh, Cambodia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed December 19, 2013

Definitely worth the price. The breakfast buffet was really very good. Location is very accessible. A lot of nice restaurants surrounding the area as well. Staff were very accommodating and helpful. Will come back for sure.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Francis D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duc Vuong H, Guest Relations Manager at Duc Vuong Hotel, responded to this review, December 23, 2013
Dear valued guest,

Greetings from Duc Vuong Hotel! Thank you for sharing your comment with us. We are glad to know that you have had a wonderful experience at Duc Vuong Hotel and we look forward to seeing you soon.
Warm regards,
Holly
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed December 19, 2013

The staff are very friendly (one might even say enthusiastic) and obliging. Free wifi in the hotel and room is fast. Room was clean and a good size. I only wish the bed and pillows were more comfortable. We did ask the day receptionist whether we could change the pillows but were told there's only 1 type. Some of the staff spoke really good English and we felt we were able to communicate well with them. Location at the backpackers area is good. Walking distance to shops and to local areas as well. Buffet breakfast is excellent with dishes rotated everyday when we were there. Eggs and noodles cooked fresh on the spot. Refills are done quickly. Roof top restaurant has a great view. Food is good. My husband is picky about hotels and he is impressed by Duc Vuong. Will return.

Room Tip: Rooms on level 7 may be noisier as its same level as the restaurant but it has an extra glass door t...
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  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank CaiSJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duc Vuong H, Guest Relations Manager at Duc Vuong Hotel, responded to this review, December 23, 2013
Dear Valued Guest,
Thank you very much for your feedback. We are happy to hear that you also like the rooftop as other guests do and our services. Please do accept our apologies for the discomfort. We have informed the Housekeeping Department to change the bed sheet and pillows so that you could enjoy its softness and have a better quality of sleep. If you have any questions, please do not hesitate to contact our staffs and we will attend to you.
We look forward to seeing you again during the festive season. Thank you so much indeed.
Best regards,
Holly
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Duc Vuong Hotel

Property: Duc Vuong Hotel
Address: 195 Bui Vien St, Pham Ngu Lao ward, Dist 1, Ho Chi Minh City 70000, Vietnam
Phone Number:
Location: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Airport Transportation
Hotel Style:
#16 Romantic Hotel in Ho Chi Minh City
#17 Best Value Hotel in Ho Chi Minh City
#20 Business Hotel in Ho Chi Minh City
#24 Family Hotel in Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Duc Vuong Hotel 3*
Number of rooms: 51
Official Description (provided by the hotel):
Duc Vuong Hotel Situated on Bui Vien Street, Dist 1, Ho Chi Minh City, Viet Nam. Duc Vuong Hotel is one of the busiest tourists place where thousands of people from all over the world visit each year. Duc Vuong Hotel has easy access to many tourists attraction around the City. Duc Vuong Hotel was established in 2006 with 20 rooms, and thanks to our wonderful guests and excellent attentive staff, we have now proudly expanded our family friendly Hotel to 51 beautiful rooms. We also have added an additional location in District 10.Duc Vuong Hotel's goal is to ensure our guests always have a memorable and enjoyable travel experience. Our friendly and caring staff is here to serve you and we are more then happy to assist and arrange additional requests for special occasions such as birthdays, anniversaries, celebrations and also any other group meetings or parties. We are family! Duc Vuong's unique, charming and peaceful Garden Terrace restaurant & Lounge, offers a serene place to relax in comfort, after a long day of site seeing and enjoying your experience in our exciting and busy city. Duc Vuong's Garden Terrace restaurant & lounge is a quiet place for you to enjoy a relaxing and delicious, fresh and memorable meal, hors d'oeuvres and delectable unique drinks, all prepared with care by our phenomenal bartender and chef. This is also a brilliant place to view the sunrise, sunset and of course the very radiant moonlight! You will be amazed at the stunning view from high above the busy streets while experiencing the city lights and radiant moonlight The spacious, inviting visitors lounge always has fresh flowers, fruit and hot tea for you and your guests to enjoy. ... more   less 
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Also Known As:
Hotel Duc Vuong

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