I stayed a few nights in this hotel in June 2019 and thought that the location was excellent for the Opera house, shopping mall and main tourist areas. The reception staff were also fantastic and went out of their way to be friendly and ensure that you had all you needed for your stay.
My room was a little small and smelt of cigarette smoke although it was a non-smoking room, however the smell disappeared when I opened the window, but came back the next evening (I think it was coming in through an air vent in the bathroom)
My main issue was the waiting staff in the dining room - who would ask you to wait for them to bring your eggs at breakfast and then forget to bring them - also there was no point saying how you wanted your eggs as they always came sunnyside up.
I was also not impressed that the bar prices shown at the bar, in the pool area, lifts and in the bedrooms are actually the "happy hour" prices and the real prices are three times as high, but not displayed anythere.
Would stay again, just for the location, but would not bother using the bar.