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Linda M

15 Night Stay

5.0 of 5 bubblesReviewed Jul 31, 2019
My husband and I stayed at this hotel recently while having major dental work done. All the staff from the moment we arrived to the day we left, treated us with respect and kindness. The reception staff were friendly and only to happy to help with any request, each day our room was serviced and re stocked with plenty of fresh bottled water. The restaurant provided delicious beautifully presented meals, from breakfast to dinner, with plenty to choose from from happy friendly staff. We cannot recommend this hotel any higher and we look forward to returning in a few months time.
Date of stay: July 2019
Trip type: Traveled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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MillenniumSG, Người quản lý at Ramada Encore By Wyndham Sai Gon, responded to this review
Responded Aug 1, 2019
Dear Linda M,

Warm greetings from the M Boutique Hotel!

We thank you for taking the time to share your experience with us.
We are glad to know that you have enjoyed your stay and you were satisfied by our level of care and attention.

Please note that we really appreciate your feedback and I will share it with all our team and rest assured all your comments will be strictly noted for future improvement.

It would be a pleasure to welcome you back to our hotel.

Warm regards,
Mr. Steven Tran
Assistant General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed July 24, 2019

We spent one night at the M Boutique hotel on 14th July. The hotel is located in district 1, down a dead end street. Like most budget hotels in Vietnam, it is slender and tall, with compact rooms. The property and rooms were very clean and well appointed. The area is

Date of stay: July 2019
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Dkndz M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MillenniumSG, Người quản lý at Ramada Encore By Wyndham Sai Gon, responded to this reviewResponded July 24, 2019

Dear Dkndz M,

Thank you very much for such a nice review!

We are glad to know that you enjoyed your stay at M Boutique hotel and we take good note of your comments.

Moreover, rest assured all your comments will be shared for future improvement.

Once again, thank you for your time and hope to see you back again.

Sincerely yours,
Mr. Steven Tran
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 21, 2019

Stayed here and had the 4 course fixed menu which was not cheap but extremely good.
The following day we went for happy hour at pool (half price local beer) but it was lashing down with rain so we (accompanied by waitress) moved into adjoining restaurant area under cover. When we came to pay, the beer was not half price but actually higher priced than the full priced pool bar.
Upon complaining to restaurant, reception and management staff we were told that the happy hour only applied at pool and we had to pay full price.
All in all, a bit of a con.

Date of stay: July 2019
Trip type: Traveled as a couple
2  Thank Stuart W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MillenniumSG, Người quản lý at Ramada Encore By Wyndham Sai Gon, responded to this reviewResponded July 21, 2019

Dear Stuart W,

Warmest greetings from M Boutique Hotel !!!

On behalf of the Board of Management of M Boutique Hotel, we would like to THANK YOU for your choosing our hotel to stay during your time in Vietnam, especially Ho Chi Minh City.

We truly regret to learn that we haven’t been able to meet your expectation during your stay with us regarding to your time in our Happy hour at the pool..

We would like to reassure you that all your comments and feedback have been taken seriously into consideration for future improvements, however rest assured this does not reflect the usual service standards we are committed to provide.

We hope to have the opportunity to welcome you back again someday.

Kindly regards,
Mr. Steven Tran
Assistant General Manager

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Reviewed July 8, 2019 via mobile

We enjoyed our 4 night stay at M boutique hotel. The room on 10th floor was clean, had views of the river and city and had everything you need. Included was good bar fridge, safe , robes and ample space for suitcase.
I loved the close walk to local places including opera house, sky deck, river and local shopping mall. Ben Thanh market was about 10 minute walk from the hotel.
Loved the rooftop bar and views. Prices were a bit higher than local prices but ok.
Breakfast was great with lovely views from 11th floor.(all windows)
Staff were excellent! Any questions were answered promptly and they were very helpful, efficient and friendly .
Only downside was the smallish bathroom . Although very clean , it was a tad on the small side . Would stay there again !

Date of stay: July 2019
Trip type: Traveled as a couple
2  Thank Stushaz5
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MillenniumSG, Người quản lý at Ramada Encore By Wyndham Sai Gon, responded to this reviewResponded July 8, 2019

Dear Stushaz5,

Thank you for your continued support to M Boutique Hotel and once again for sharing your kind feedback on TripAdvisor.

We are absolutely delighted that our location, the room with breakfast and all the staffs have exceeded your expectations and your kind words will most definitely be passed on to the team to further reinforce their efforts.

Once again, thank you for your kind feedback and we look forward to your next return soon.

Warm regards,
Mr. Steven Tran
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 7, 2019

I stayed a few nights in this hotel in June 2019 and thought that the location was excellent for the Opera house, shopping mall and main tourist areas. The reception staff were also fantastic and went out of their way to be friendly and ensure that you had all you needed for your stay.

My room was a little small and smelt of cigarette smoke although it was a non-smoking room, however the smell disappeared when I opened the window, but came back the next evening (I think it was coming in through an air vent in the bathroom)

My main issue was the waiting staff in the dining room - who would ask you to wait for them to bring your eggs at breakfast and then forget to bring them - also there was no point saying how you wanted your eggs as they always came sunnyside up.

I was also not impressed that the bar prices shown at the bar, in the pool area, lifts and in the bedrooms are actually the "happy hour" prices and the real prices are three times as high, but not displayed anythere.

Would stay again, just for the location, but would not bother using the bar.

Date of stay: June 2019
2  Thank SheilaLondon05
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MillenniumSG, Người quản lý at Ramada Encore By Wyndham Sai Gon, responded to this reviewResponded July 8, 2019

Dear SheilaLondon05,

Thank you for taking the time to write about your experience during your time in Ho Chi Minh City, especially M Boutique Hotel.

Thank you once again to mention our great service from the reception team, indeed, our team is totally dedicated to your satisfaction.

We have taken good note about your observations regarding to the staff in the dining room. Your comments have been transmitted to the concerned departments head to remedy to this kind of issues.

Please accept our sincerest apologies for all the inconvenience you encountered.

We do hope that you will give us another chance and welcome you back to M Boutique Hotel for your next trip to Saigon.

Best regards,
Mr. Steven Tran
Assistant General Manager

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Reviewed July 6, 2019 via mobile

I've stayed at many different hotels in Saigon and this hotel was similar in many senses to the smaller boutique hotels around Ben Thanh

The taxi cost VND to get here was 160K VND and the same on the way back

The two bedroom apartment was actually just two rooms adjoining and each the same size but one with two single beds. Rooms feel somewhat cramped which is didn’t expect like another apartment complex on Pasteur.

Inside it has a safe, no scales, no clock, ironing board and surprisingly robes are provided.

Electrical powerpoints are provided for local and one international adaptor is provided

Bathroom is small and at times cramped. Whilst I didn’t mind, the design of the shower meant that water leaks to the floor where you brush your teeth.

Breakfast was adequate with a decent spread. See my photos for what’s on offer. There is an egg and noodle station along with cordial style drinks.

Whilst some have given bad reviews and many have given good reviews. My view is this place is good for a one night stay and i would stay elsewhere another time.

Overall for one night, it allowed us to visit the non Ben Thanh side of Saigon more, which we normally stay at.

Stay here if you want to visit the Japanese restaurant district just up the road in Than Van Lung or the Singapore food district. It’s also closer to the opera house.

Date of stay: June 2019
Trip type: Traveled with family
1  Thank Goochmaster
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MillenniumSG, Người quản lý at Ramada Encore By Wyndham Sai Gon, responded to this reviewResponded July 8, 2019

Dear Goochmaster,

Thank you for staying with us and sharing your comments about your stay.

We are sincerely sad to hear that our room did not meet your expectations especially with regards to the room. This is not the quality of service we pride ourselves on. We would have appreciated to hear your feedback as we are committed to take immediate actions and prevent any guest inconvenience

We are looking forward to have the pleasure of welcoming you again at M Boutique hotel.

Warm regards,
Mr. Steven Tran
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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