We stayed in the hotel for 4 nights in early Feb 2013.
I am pretty convinced that money was stolen from the safe and I reported this to the management AFTER I left the hotel.
According to them it is not possible that money can go missing from the safe.
So it is my word against theirs
If any one else has had the same issue it would be interesting to know about it
They were supposed to send airport transport for 4 passengers with the normal baggage one would expect. They charged $35 for this and messed up the management of the transfer. They sent a small car and later on hired us another taxi and we had to come to the hotel in separate cars.
It was not fair of them to charge such a fee when the same can be achieved for $8.
I also complained about this but no refund was offered
The reception staff are so unfriendly – no smiles - no proper welcome – no proactive offer of any help.
We were promised two rooms next to each other - but were given rooms on different floors!
The reception area is nice , bright and clean but the sofas are now dirty and need a change.
The bedrooms are small and cramped and the bathrooms need a complete revamp – mould on the bathroom curtains !
The room service was pretty efficient – ordered some water several times and got it within minutes.
Breakfast is so so – just about average.
Air con stopped working but was repaired promptly when complained about it – but to me it looked like a set up job as a TIP was expected !!!!!
I would not stay here again nor would I recommend it to any one.
And I am sure that the money was stolen from the safe !
- Official Description (provided by the hotel):
- Elios Hotel is an international 3-star hotel, enjoys its location in the heart of Ho Chi Minh City, within working distance of fabulous shopping as well as the city’s business and entertainment districts. We boast of eye-catching, spectacular park view and all 80 cozy rooms are elegant and modern designed with your utmost comfort in mind. Elios Hotel, a home away from home, will offer a pleasant stay with all your needs is satisfied. ... more less
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- Also Known As:
- Elios Hotel Saigon
- Elios Hotel Ho Chi Minh