I stayed there in July 2009.
The hotel is clean. Most of the staff are hopeless. Customer service is not a high priority. Make sure you never use the local travel agent located in the lobby...you will find that they don't take responsibility for their mistakes.
Overall, the location is good but I found the hotel fee expensive. I paid $US50 per night and it was at best, $25 in value. I won't stay there again. I hope it has improved as the manager Nuyet Pham seemed like a nice person and she was genuinely disappointed in the basic mistakes made by the hotel staff.
- Official Description (provided by the hotel):
- Located in the heart of Ho Chi Minh City, right in the center of the commercial and tourist area, and only a 5 minute walk to Ben Thanh market we have information guides in our rooms and our friendly staff can also assist you with any inquiries, from transport to sight-seeing. At the end of the day you can take a short stroll to many local nightspots, or just relax in your room and enjoy one of our free dvd’s, or watch cable tv, all in air conditioned comfort. We are in a quiet location and have quality mattresses and pillows, and light-blackout curtains, so that when it’s time for bed, you are assured of a good nights sleep. ... more less
- Also Known As:
- Hotel Saigon Comfort