We stayed in Royal Lotus for 2 nights in December with a booking made through Agoda website. As this hotel requires the exact number of guests in a room during your booking, please make sure you state it correctly and keep your booking confirmation for your records.
Unfortunately for us, after we showed the booking confirmation for check in, I threw away the record. Upon going back to the hotel for our keys (check in time after 2), Eric, the front desk manager informed us that our booking was only for 1 guest per room. During this confusion, plus I have no records of my booking, Eric was very kind to help us through the check in procedure, and offered a reasonable top up for the "additional" guest. I am happy that Eric worked with us through the entire experience instead of just shoving things down us. So Thank You Eric.
Overall the hotel was very neat and clean, and all the staff are very friendly. I would recommend this hotel if you are staying in HCMC. Its also got great location to everything and yet away from the crazy busy.
- Official Description (provided by the hotel):
- A short 3-minute walk from the Opera House and Vincom Shopping Centre, Paragon Saigon Hotel is a modern property which features beautiful French-Vietnamese decor. This 4-star property in Ho Chi Minh City also provides a fitness centre and free Wi-Fi. Stylish and elegant, all the air-conditioned rooms are equipped with a flat-screen TV, minibar and wooden flooring. Suites have a separate living room. En suite bathrooms come with a shower or bathtub. Paragon Saigon Hotel is a 15-minute walk from Ben Thanh Market, the Notre Dame Cathedral and the Reunification Palace. Tan Son Nhat International Airport is a 20-minute drive away. Guests can check e-mails at the business centre, or request for laundry services. Daily newspapers and luggage storage are provided at the 24-hour front desk. The hotel's restaurant serves Vietnamese, Western and Asian cuisines in a contemporary setting. In-room dining is possible with room service. ... more less
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