We booked another hotel before arriving in Saigon, but weren't happy with the room so we only stayed the one night and went looking aroundl. After looking at various hotel rooms in the area we came across the Crystal Hotel. We were pleasantly surprised and booked a room immediately. We booked a room with windows at the back of the hotel and it was bright and airy with ac and fan. It was quiet and peaceful, at night. (Lots of hotels in Vietnam have rooms cheaper but with no windows). The room and bathroom (big modern bathtub with handheld shower and shower curtain) were spotlessly clean. There was a fridge, satellite tv and an elevator (not found in other hotels in this part of town) meaning we didn't have to lug our bags up stairs. The staff on reception spoke great English which was a bonus and made us feel very secure and that help was at hand if we had needed it. The location was great, a short walking distance to the Backpacker area and Ben Thanh market area, in fact we walked all over town. Yes, the roads in Saigon are chaotic and we were warned about bag snatching in and therefore didn't take handbags out with us. The junction that the girls were mugged on is not directly outside this hotel. We (2 females) never felt unsafe and in fact found the street that this hotel is on is relatively peaceful and quite upmarket with some global brand name stores and a very fancy department store a few doors away with a fairly well stocked mini mart in the basement. There is a nice inexpensive restaurant a few doors away which will do takeaway. I have travelled extensively with my job and am used to staying in 4 & 5 star hotels so have reviewed this taking the price range into account and I don't believe you will find better locally within this price range. Breakfast was basic but the dining area is nice. Lots of the hotels in this price range don't even include breakfast. We were intending to return to Saigon and were planning on staying at the Crystal Hotel again but our eventual travel itinerary meant that we didn't need to overnight Saigon again. I would not hesitate to recommend this hotel, it is clean, secure and friendly. The staff went out of their way to be helpful, welcoming and were always friendly, the lady in the morning was cheerful and spoke good English, the guy in the afternoon was cheerful, very informative and spoke fluent English. Both of them were willing to go the extra mile to make us feel welcome.
- Official Description (provided by the hotel):
- Crystal hotel is located in the central district 1 of Ho Chi Minh City, the heart of the exciting section of the town. The Crystal hotel has a very warm welcome and attentive atmosphere. You will feel like you are at home the moment you enter and it's an ideal place for worldly travelers to meet people who are all traveling around Vietnam. And with a team of considerate, cheerful and sincere staff, your stay in Ho Chi Minh City will be made more pleasant.We have 32 international standard rooms including Single, Twin, Double, Quad rooms, especially Group Bookings have very attractive rates for budget travelers. Your daily breakfast will be served on the top of the hotel- where you can view a part of Ho Chi Minh City from height. There is one restaurant in Crystal hotel, where we cater for nice traditional Vietnamese dishes. 24 hours room service is also available. ... more less
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