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“Great retreat from city whistle bustle, fantastic staff”

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Somerset Ho Chi Minh City
Ranked #23 of 457 Hotels in Ho Chi Minh City
Certificate of Excellence
Brisbane, Australia
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great retreat from city whistle bustle, fantastic staff”
Reviewed November 5, 2013

This hotel was amazing. It was a great retreat from the city hustle bustle. The rooms were spacious and modern. The on-site amenities were great. Everything was very clean. The staff were friendly, helpful, and nice to be around. We felt very safe. It was very good value for money.

Room Tip: All rooms are nice. It's good to have a view of the pool though.
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  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pam D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerSomerset, Manager at Somerset Ho Chi Minh City, responded to this review, November 5, 2013
Dear Pam D

Thank you very much for the most complimentary review which is indeed a priceless award to us. We are thrilled to know that you highly appreciate the service standard that is being provided at Somerset Ho Chi Minh City and find the premises a “great retreat from the city hustle bustle”.

Once again, thank you for making us your preferred accommodation choice. We look forward to welcoming you home.

Best regards

Chung Minh Van
Assistant Residence Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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518 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
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English first
Calgary, Canada
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 4, 2013

The Somerset Ho Chi Minh City is one of the best family hotels that you can ever find as it is full of top notch facilities. I was particularly impressed with the quality of the rooms. The furniture is modern and has an elegant appeal. I was extremely pleased with the quality of services we were provided and I am going to recommend this hotel to anyone who wishes to stay at hotels that will help you have an excellent time and make memories that you are bound to love.

Room Tip: nice place for everyone.
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  • Stayed May 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank simey j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerSomerset, Manager at Somerset Ho Chi Minh City, responded to this review, November 5, 2013
Dear simey j

Thank you very much for the compliment and the heartfelt words which will surely be shared with our team members. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering excellent experience.

We are delighted to learn that you had “an extremely pleasant time” with us and so much enjoyed the apartment, the facilities, and the service rendered.

Once again, thank you for the wonderful review and recommending us to other travelers. We look forward to providing you another “excellent time” and more “memories” in near future.

Sincerely yours

Chung Minh Van
Assistant Residence Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 31, 2013

We stayed for few days in two bedroom apartment. Somerset interior was nice and furnished with comfortable furniture, all rooms are very clean. Really like the bathroom, especially in master bedroom, it is quite big and children really enjoy the bathtub. The pantry are well equipped with all you need, including washer/dryer.They have gym, nice swimming pool, children play ground and breakfast room near the pool area. For a 4 to 5 star hotel, they serve a bit basic food. The staff were excellent and very helpful, they give us restaurants list near the hotel, and help us find taxi. The Somerset has a very well positioned, in tourist streets area but still close enough to city center or sights seeing area.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sri R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerSomerset, Manager at Somerset Ho Chi Minh City, responded to this review, November 2, 2013
Dear Sri R

We greatly appreciate your most encouraging review for your recent stay at Somerset Ho Chi Minh City. Thank you very much for taking the time to make our day.

We are overjoyed to know that you had such wonderful stay with us and enjoyed every single thing that is being provided be it the apartment, the facilities, the service and the location of the property.

Do come again for another excellent experience.

Best regards

Chung Minh Van
Assistant Residence Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune, India
Level 6 Contributor
103 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed October 30, 2013

The property has exceptionally large apartments and are fully equipped with all the amenities including washing machine. The whole property needs refurbishment as it feels a bit dated. It is good value for money for families and who need space. The breakfast is very basic, the staff tries their best to provide what ever customization they can within the limitations. The front desk is very helpful and speak decent English but apart from that the other support staff speaks little English. The location of the apartment is a bit disappointing particularly if you want to take a short stroll. The city center is just about 10 mins away and taxis are available round the clock. Not recommended to take any tours from the buffalo tour desk as they are very expensive. The front desk gave me other options and one of the agency Asiana travel mate was good as they offer tours only in a group of 10 to 12 people.

Room Tip: get a room on higher floors
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  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank rahul91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerSomerset, Manager at Somerset Ho Chi Minh City, responded to this review, November 2, 2013
Dear rahul91

Thank you for taking the time to share your experience on TripAdvisor.

We are delighted to learn that you enjoyed our fully equipped and spacious apartments and find Somerset Ho Chi Minh City good value for families. You would be pleased to know that the property is to undergo a full refurbishment in April next year.

Somerset Ho Chi Minh City is the only resort-styled serviced apartment in the CBD and is 10 minutes away from city center. Mai Linh taxies always standby at the property 24/7 for our guest’s convenience.

We look forward to another opportunity to make your stay with us an absolute pleasant one.

Best regards

Chung Minh Van
Assistant Residence Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level 4 Contributor
29 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 26, 2013

We were able to book a 4 bedroom apartment to share with two families. This was great value and very convenient with small children. Well maintained and great pool as well, location is in District 1 so it is a short taxi-ride to the main attractions.

Be careful with the tour-guide office in the hotel. We wanted to book the water puppet show, the lady indicated that it was fully sold-out. When we passed the theater we booked front-row seats for the same night.

The hotel could beef-up the breakfast a bit more, for a 4 to 5 star hotel it is a bit basic.

  • Stayed October 2013, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank mmwschouten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerSomerset, Manager at Somerset Ho Chi Minh City, responded to this review, October 28, 2013
Dear mmwschouten

We are glad that you found Somerset Ho Chi Minh City a great value with everything you need for a family’s vacation. Delivering excellent experience and up-keeping the facilities are our key objective and we are pleased that we did not disappoint you.

There are two water puppet theatres in Ho Chi Minh City. The tour agent in Somerset sells ticket for only Rong Vang Water Puppet theatre which is 10 minutes taxi ride from Somerset. I apologize if there was any confusion. Rest assured that I will address this issue with the tour agent to avoid unnecessary confusion to other guests.

Thank you for sharing your experience and we look forward to welcoming you again.

Best regards

Chung Minh Van
Assistant Residence Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
spain
Level 5 Contributor
90 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed October 24, 2013

Apartments are very well equipped wih everything you could need. Very cosy.
Staff helpful and only a 10 minute taxi to the centre. Nothing much around here in terms of restaurants. Pool is open 24 hrs for a swim.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank markr27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerSomerset, Manager at Somerset Ho Chi Minh City, responded to this review, October 26, 2013
Dear markr27

We are glad that you had an enjoyable stay and found Somerset Ho Chi Minh City smartly equipped apartments. I will share your compliments with my colleagues. Thank you for sharing your experience and we look forward to welcoming you again.

Sincerely yours

Chung Minh Van
Assistant Residence Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 4 Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 18, 2013

Highly recommended for families, especially if you are travelling with teenagers. We were upgraded from a 2 bedroom apartment to a 3 bedroom (teenagers were very happy they didn't have to share a room!). Two bathrooms never goes astray either. The decor is a bit dated and spartan but very clean and well presented. Great to have a small kitchenette and washer/dryer. The pool and surrounds were fantastic especially after a day shopping and sightseeing in steamy Saigon. They also had a small convenience store and gym on-site as well as a breakfast area near the pool. The staff were excellent and very helpful. The Somerset was also well positioned out of the main tourist streets but still close enough to all the "must see" sights. This was the first time we had stayed in a serviced apartment instead of a hotel - it was exactly what we were looking for. Thankyou Somerset!

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Leigh M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerSomerset, Manager at Somerset Ho Chi Minh City, responded to this review, October 26, 2013
Dear Leigh M

Thank you very much for taking the time to post this wonderful review.

It is with pride and pleasure to read that you found Somerset Ho Chi Minh City a great accommodation for families during vacations. We are glad that you enjoyed the upgrade, the cleanliness, the facilities and the excellent service from our staff. Your kind compliment will surely be shared with our associates.

Thank you for recommending Somerset Ho Chi Minh City to other travelers. We look forward to providing you another excellent experience in near future.

Sincerely yours

Chung Minh Van
Assistant Residence Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Somerset Ho Chi Minh City

Property: Somerset Ho Chi Minh City
Address: 8A Nguyen Binh Khiem St District 1, Ho Chi Minh City 70000, Vietnam
Location: Vietnam > Ho Chi Minh City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
#20 Luxury Hotel in Ho Chi Minh City
#23 Family Hotel in Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Somerset Ho Chi Minh City 4*
Number of rooms: 165
Official Description (provided by the hotel):
Indulge in the pleasures of a private Ho Chi Minh City serviced apartment designed for the discerning executive and international family. A refreshing alternative to a hotel, Somerset Ho Chi Minh City offers a resort-style retreat in the city centre with elegant and spacious apartments. Ideal corporate housing for business travel, project assignment and relocation, the extensive services and facilities complement the comfortable ambiance and modern amenities. In addition to Somerset Ho Chi Minh City' friendly staff who are always ready to help with local knowledge, a wide range of social and cultural activities are specially organised to help residents settle in and understand the local customs. Somerset Ho Chi Minh City even has a Cubbies Kids Club to pamper the little ones with exhilarating and inspiring activities. Located in the business and shopping district (District 1), the residence is conveniently close to business destinations, consulates, shopping centres, the Botanic Gardens, and a wide variety of dining and entertainment. You can enjoy the dynamic city life on business or leisure while living in the spacious elegance of these private residential apartment accommodation in Ho Chi Minh City. The property is currently undergoing renovation work until further notice. Renovations will be carried out on weekdays only, from 8:30 am - 12 pm and 1 pm - 5:30 pm. ... more   less 
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Also Known As:
Somerset Ho Chi Minh City Hotel Ho Chi Minh City

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