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“Ideal location”

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Somerset Chancellor Court
Ranked #65 of 458 Hotels in Ho Chi Minh City
Certificate of Excellence
Brisbane, Australia
Level 5 Contributor
63 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Ideal location”
Reviewed November 5, 2013

Stayed at Somerset Chancellor court for five days in October. The apartment was very spacious and was a much better option than a standard hotel room. Bed was very comfortable and not too hard which was was what i expected having read reviews of hotels in HCMC.
Pool area was very nice with a huge pool which was never crowded. There is a convenience store in the same complex which stocked most things. A coffee shop on the ground floor served an OK buffet breakfast which was handy.

The location is quite close to a number of attraction that would be easy walking distance. Although walking in the daytime is not recommended unless you are used to the humidity. Taxis are quite cheap as long as you get the right ones.

The hotel has a policy of noting the cab number and company of every outgoing taxi, this avoids any rip offs. The danger is in the return journey, by sticking to the hotel recommended companies and getting dropped off at hotel driveway avoided any problems.

The staff at the hotel were wonderful, never once failing to say hello with a genuine smile.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PaulDev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DieuDongLuong, Manager at Somerset Chancellor Court, responded to this review, June 3, 2015
Dear PaulDev,

Many thanks for your feedback.

We hope to weclome you again in Ho Chi Minh City soon.

Best Regards,

Luong Dieu Dong
Asst. Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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302 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
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English first
Islamabad, Pakistan
Level 6 Contributor
100 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed October 24, 2013

We hurriedly booked online in Hanoi and did not see the detailed plan of the apartment. Found everything else fine but the second bathroom was just a toilet with a washing machine installed and no shower facility. It made things inconvenient for us. We had our teenage son with us and were taking turn in the master bath. NOT GOOD.

First night we arrived I had a headache so I called to ask for Room Service. Guess what? They had no Room Service. Saying the facility is categorised as Serviced Apartments. Well, so was the one in Hanoi, and they had excellent choice. In the end I just popped in the Citimart ( Thank God for that ) and got some Bagette, cheese, milk and teabags.

Breakfast arrangement was pathetic. We were given vouchers to go have breakfast at the Highland Coffee in the building. They had very basic stuff. ONLY WHITE BREAD. Who eats white bread these days? Very disappointing.

The location is very central. The staff helpful.The Salon on the premises gives great hair cuts and excellent massages. But seriously, they need to look into the negatives.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BibigulDoha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DieuDongLuong, Manager at Somerset Chancellor Court, responded to this review, June 3, 2015
Dear BibigulDoha,

Many thanks for your feedback.

Please be ensured that we have improved on the breakfast quality and room services.

We hope to weclome you again in Ho Chi Minh City soon.

Best Regards,

Luong Dieu Dong
Asst. Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ho Chi Minh City, Vietnam
Level 6 Contributor
188 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed September 29, 2013

My husband and I have been staying here for more than 12 weeks now. The apartment it self, we have a 3 bedroom, are very nice. They are good size and we have a nice sized balcony as well. The bathrooms are ugly but finctional. Overall the building probably needs some updating, especially new elevators, as they are really slow and quite terrible. That being said the apartment is nice, staff and housekeeping good, and the location is great. There is a beauty salon, small grocery store and coffe house in the building. I would not recommend The Salon, as it is overpriced with not very good servicesbut the store and coffee shop are nice and very convenient. The building has a nice pool, steam rooms and a decent gym. We have been happy with our time here and would recommend it to others with long term stays.

Room Tip: Ask for a hgh floor for the best views!
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kelly123456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dieu Dong L, Manager at Somerset Chancellor Court, responded to this review, June 4, 2014
Dear Value Guests,

Many thanks for your time for the feedback. We take note of your comments for further improvement.

Sincerely yours,

Luong Dieu Dong
Asst. Residence Manager
Somerset Chancellor Court Ho Chi Minh City
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
beverwijk
Level 6 Contributor
67 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed July 30, 2013

My husband and I stayed for more than 5 weeks in HCMC Somerset Chancellor Court, both for business as for leisure. Compared to last year when we stayed 4 weeks in a hotel in this city, this time has been like heaven on earth. We stayed in a 1 (seperate)bedroom appartment with a washer/dryer/balcony and kitchen. The outside pool is hardly being used during daytime so it was like I was having my private pool. So is the gym. No need for feelings of embarrassment for a figure that is not too tight anymore: during daytime you’ll have the gym to yourself (more or less). There’s a very gentle male person (Binh) who will help you doing exercises.
The Somerset building also houses a hairdresser, a Thea Holistic beauty clinic (aesthetic surgery/cosmetic dermatology/hormones & anti -aging)(did not use).

Housekeeping Staff is reliable and do a very good job, at least on our Floor (8th). Any problems will be promptly solved .
Once a month there are several happenings: fire drill and spraying pesticides (ants). To celebrate the beginning of summer there has been a fruit party. One could try different fruits. For longer staying residents, several workshops will be organized, like painting or yoga or flower arranging, in future. There’s also a daycare for your children. The indoor Highlands Coffee has a delivery menu (and coffee). A mini market is also available but just a mere 5 minutes away is a co-op supermarket (Pasteur St.opposite Highlands Coffee). While my husband was out for work I often used my lunch here. Very friendly staff who is happy to take time to chat despite the crowd.
Free Wifi Broadband Internet Access. We had no trouble at all.

It takes 15-20 minutes to walk to most of the restaurants in District 1 and there are also a few nearby. Should you need a taxi , just ask the doorman. This should cost you around 25.00 – 35.000 VD (Distr.1). But please avoid Saigon Tourist Taxi’s. They are not reliable. At the Somerset Chancellor they work with Vinasun en Malinh Taxi’s.
This Somerset is located in a safe neighbourhood in the immediate vicinity of the French and the US Consulate. Avoid walking on the street evenings after 9 p.m. Remember that you are rich in the eyes of some.
Last year I felt homesick just after 2 weeks. This time I found a home in Somerset.

Tips:
Recently opened souvenir shop: nearby the Ben Thanh Market: The House of Saigon.16-20 Thu Khoa Huan Street. Original souvenirs some made by Mong People. The interior alone is worth watching.
Tailor: men go to Viet Thanh, 65 Mac Thi Buoi Street (close to Ben Thanh Market).The shop nextdoor (same owner?) has fantastic (Italian) fabrics. Women go to Viet Thanh, 65 Mac Thi Buoi St. (but bring your own fabric and a clear example (picture). For fabrics you should go to Hai Ba Trung where are lots of shops.
You want an original piece of jewelry (for your wedding or as a present), visit Le Hang, 101 Le Thanh Ton. Crystal (Swarovski) or your own design.

Room Tip: we stayed on the 8th Floor and could hear the street noise of the traffic. Otherwise in the building...
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank marguerite12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dieu Dong L, Manager at Somerset Chancellor Court, responded to this review, June 4, 2014
Dear Valuable Customers,

There is our pleasure to welcome and serving you and your family in our porperty. We appreciate your valuable feedback and sharing your experience stay. We have shared your comment to our staff.

We are looking forward to welcoming you to Ho Chi Minh CIty in your next trip.

Best Regards,


Luong Dieu Dong
Asst. Residence Manager
Somerset Chancellor Court Ho Chi Minh CIty.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level 6 Contributor
109 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed July 23, 2013

If you are looking for a change in terms of a more homely feel to your biz trips then do consider Somerset. Stayed for 3-days and was totally relaxed as I had my own bedroom, kitchen, dining, hall and even balcony. Had also gym and pool plus a small minimart. It really gave me a feeling of home comfort. Its locacated in district 1. Can easily access restaurants and bars by foot or taxis. Taxis are easy to obtain via the doorman. Check out can take some additional time compared to hotels as there are more inventory items to check but not a show stopper. The only improvement could be to look into improving the breakfast buffet offered by Highlands Coffee. Quality and variety is poor plus service was not optimal.

Stayed July 2013, traveled on business
Helpful?
Thank Sweeteners
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dieu Dong L, Manager at Somerset Chancellor Court, responded to this review, June 4, 2014
Dear Valuable Guests,

Many thanks for you support and time to give us feedback.

We are looking to the breakfast quality and keep changing for improvement on brekfast quality.

We are looking forward to welcoming you back to our property soon.

Sincerely yours,


Luong Dieu Dong
Asst. Residence Manager
Somerset Chancellor Court Ho Chi Minh CIty.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth - Australia
Level 4 Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed July 15, 2013

The Somerset Chancellor Court was our accommodation of choice for our week stay with relatives recently in Ho Chi Minh City. If you take into consideration of what they offer, double bedrooms, two bathrooms, a fully equipped kitchen, meals and lounge area - all of good size then these apartments are for you. Your not climbing over your bed to entertain guests, or moving around furniture....they are good.
There was one let down, the smell/odour of cigarette smoke. It was overly powerful and was the only disappointment here in the room/apartment.
Breakfast is in the Highlands Cafe within the complex. It's nothing flash, but does the job. Communication with the staff at the cafe was tricky....especially when ordering a coffee.

Thank you to Somerset Chancellor Court - your staff are friendly as ever and always have a smile. We enjoyed our week with you and would recommend your accommodation without hesitation to others.

Stayed July 2013, traveled with friends
Helpful?
1 Thank Fourlids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hanoi, Vietnam
Level 6 Contributor
227 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed July 15, 2013 via mobile

The staff are all friendly and helpful. The rooms/apartments are all really well stocked with everything you could need. The toiletries are very nice and replenishes daily. The location is great! There is a shop and a cafe at the bottom which is very handy. The only negative was that the lifts were quite temperamental. I had to wait a long time for them to arrive and they seemed to get confused between up and down at times!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank flobo5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Somerset Chancellor Court

Property: Somerset Chancellor Court
Address: 21 - 23 Nguyen Thi Minh Khai Street, District 1, Ho Chi Minh City 70000, Vietnam
Location: Vietnam > Ho Chi Minh City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#37 Family Hotel in Ho Chi Minh City
#42 Business Hotel in Ho Chi Minh City
#44 Luxury Hotel in Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Somerset Chancellor Court 4*
Number of rooms: 172
Official Description (provided by the hotel):
These spacious and elegant Ho Chi Minh City serviced apartments offer you the opportunity to experience Ho Chi Minh City while indulging in the pleasures of personalised services and facilities. Enjoy the bustling Asian city lifestyle or stroll at your leisure to the beautiful botanic gardens just moments from the residence. Ideal corporate housing for the executive on project assignment or relocation, the newly renovated residence is in the heart of the business district (District 1). Whether travelling for business, leisure or relocation, the Somerset Chancellor Court provides an elegant city retreat designed for executives and international families. ... more   less 
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Also Known As:
Somerset Chancellor Court Hotel Ho Chi Minh City

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