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“Wonderful friendly hotel”
Review of Thien Xuan Hotel

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Thien Xuan Hotel
Ranked #152 of 458 Hotels in Ho Chi Minh City
Reviewed March 3, 2013

Have been staying here since 2005 / why? 1)very helpful and friendly staff 2) clean comfortable rooms for the price 3) breakfast on roof top better than most included breakfast at Vietminh hotels 3) great central location

Stayed: March 2013
1  Thank screamese
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed February 13, 2013

Would definately recommend this Hotel me and my son stayed there for 6 days 21/1/13 to 27/1/13 and it was great brilliant location near Ben Than markets rooms were quite, clean and well serviced b/fast was included and was a great mix of western and Vietnamese foods, strangely enough a little expensive at around US $45 - $ 50 per night this doesnt seem like much until you try a few of the cheaper places which also have clean quite well serviced rooms a little further out from Ben Than. Dont make any international calls from your room though my son made a couple of calls that set us back US $498

Room Tip: Take the time to view the available rooms before checking in this seems normal practice and it helps...
  • Stayed: January 2013, traveled with family
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1  Thank Andrew G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 27, 2013

I will always stay in this hotel,evrytime im in HCM since June 2011 then every other month til feb 2012 staff are so friendly, homy feel , good location!!!! will keep coming back, regards to jimmy and benny..... see you again march 21...2013

  • Stayed: February 2012, traveled with friends
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1  Thank GALLUPTIOUS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 31, 2012

We are a family of 2 adults and 2 kids. The family suite was full so we had a triple bedroom and added an extra bed for US$10 per night. The bathroom is clean. The room is clean except a bit crowded for a family of 4 but we hardly spent much time in the room so it was fine.
The lift was terribly slow so most of the time we walked down the stairs.
Breakfast is on the top floor. Simple but adequate.
Apparently there are rooms without windows (!!!) so make sure you ask for a room with window. Make sure you dont get a room on the 10th floor as it'll get pretty noisy as the breakfast floor is on the 10th floor.

It's only a 3 star basic hotel. No facilities but hey, it's very reasonably priced.
Could do with a kettle though for a hot drink ( really dont like vietnamese coffee)
We spent the money on eating in nice restaurants and tours!

Room Tip: Ask for a room with a window and not the 9th or 10th floor.
  • Stayed: January 2013, traveled with family
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Thank MummyYap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 29, 2012

Lift was so slow everyone used stairs, even when we moved to 7 floor.
Give breakfast a miss it wasn't worth $5
Staff were very friendly and helpful
No other facilities worth writing about, close to nice night market and good restaurants, cheaper shopping than other up market areas but missed a pool as it as so hot

  • Stayed: December 2012, traveled with family
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Thank davodownunder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 22, 2012

Our rooms looked exactly like the pictures. They were clean and comfortable. The staff were also friendly and very helpful. Food served for breakfast were better than the other hotels around the area. they had bread but mostly asian cuisine. The location was ideal and within walking distance to the mall area and the ben thanh market area. Overall, our stay there was pleasant and we would go back if we returned.

Room Tip: The rooms are quite small, so cramming 8 people into one isn't advisable.
  • Stayed: December 2012, traveled with family
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Thank Shennah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 21, 2012

Thien Xuan, did not exactly win us over. Receptionists were friendly, and the outdoor breakfast was very nice, but that was about where the good part ended. When the bell boy took our stuff up to the room and tried to show us the safe, it wouldn't open, so he took a screwdriver (which he just happened to have on him), took out the batteries and took the front off. Maybe all safes can be opened this way, but that didn't exactly give us confidence about the security of the safe. Then, tired from touring in the day, the evening flight, and having arrived late, we decided we would have dinner at the hotel. Mistake. The "restaurant" must either be out of sight or delivery from somewhere else, as there is only a bar next to the small seating area, and a staircase from which the food comes up. After we placed our order, the bartender went to the phone and placed our order-- to whom we may never know. What we do know is it took at least a half hour-45 mins for our food to come out, and we were the only ones eating. In the end the food was reasonably good, but we definitely wouldn't eat there again.

Additionally, the sink in our room leaked. This was obviously a known problem, since there was a plastic bin to collect drips. It wasn't a major leak, but the problem also has clearly been ignored. Finally, there were little bugs throughout the room that I made a point to kill each night. They weren't bedbugs, and we got no bites from them, but it didn't inspire confidence as to cleanliness.

When we checked out, we asked first how much our final bill came to so we could get enough cash out of the ATM. They scribbled some numbers on a pad and showed us a number -- in USD. when we asked how much it was in dong, they scribbled that number too. Why they couldn't just print our bill, I'll never understand. Then, we came back to the hotel, cash in hand, only to be told they charged our credit card! We should have told them to reimburse us, because we wanted to pay in cash to avoid foreign exchange fees. In the end, we were charged the ATM withdrawal fee, the foreign exhange fee, and a large fee to reconvert the extra cash we had back into USD.

Overall, I'd recommend trying somewhere else.

  • Stayed: November 2012, traveled with friends
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1  Thank LClaire99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Thien Xuan Hotel

Address: 108-110 Le Thanh Ton Street, Ben Thanh Ward, District 1, Ho Chi Minh City, Vietnam
Location: Vietnam > Ho Chi Minh City
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #152 of 458 Hotels in Ho Chi Minh City
Price Range: $36 - $53 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Thien Xuan Hotel 3*
Number of rooms: 50
Official Description (provided by the hotel):
Whether you are on a business trip or just to discover our charming country. We are always with you to make you stay most comfortable and enjoyable. Thien xuan hotel with its ideal location well appointed, cozy room and delicious buffet breakfast will make your stay in Ho Chi Minh City a very memorable one.The hotel offers 60 elegantly decorated guest rooms including standards, superiors, deluxes and juniors suites. Each rooms is a combination the elegance of traditional Vietnamese handicraft and comfort of an International standard hotel such as IDD telephones, satellites TV, cable internet wifi, mini-bar, air-conditioner, cold & hot water system and auto-fire alarm system. ... more   less 
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Also Known As:
Hotel Thien Xuan

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