I am a seasoned traveller for both business and pleasure; please read my profile to put this review into perspective. I lived in Asia for 6 years and travelled all over the place including several times to Vietnam.
This time around I went for a 5 day Easter trip with my wife, largely to experience Saigon and a little of the surroundings.
For this, the Park Hyatt was the perfect hotel. While looking and feeling brand-new (in reality it is 7 years old), it has a 'grande' but colonial style to it, with the modern elements you expect from a Hyatt hotel such as funky bars and breakfast areas. Most of the hotel is "new colonial" though.
The lobby is great, and the perfect venue for afternoon tea; breakfast was good; the gym small but with modern, sufficient equimpment also for the more serious gym rat; and the spa was one of the nicest I have been to, at reasonable prices although the massage I had was, while relaxing, a little random. There is a very funky, modern yet "Saigon style" bar where city hipsters meet & greet; and the pool is, while not outstanding, very nice. Service at the pool could have been better though - typically I had to walk to the counter to get anybody's attention.
Which brings me to one of the three highlights of the hotel - service was fantastic, once you adjusted your speed of the conversation to the language barrier. We were looked after really well, proactively and holistically and always in a very warm and sweet way. Particularly the concierge was outstanding, and helped us effortlessly with many requests from tour and restaurant bookings to tips about the city, and at some point they even went and bough me contact lenses so I could enjoy my time at the pool.
The other highlight is the location - perfecly next to the opera house in district 1, walking distance to many highlights and restaurants. Taxis to more remote places were always immediately available. However, most other major hotels are in the same vicinity so this is not such a major competitive advantage for the Hyatt.
Talking about other similar hotels around brings me to the thrid highlight which is the overall feel of quality of just about everything at the Hyatt. This is what makes this place stand out against its competitors around; we visited the Majestics, Rex, Continental and looked from the outside at one or two others we had considered prior to booking at the Hyatt, and the Hyatt stands out by far. a few of the other places mentioned above are clearly leftovers from the past millenium and dont let yourself be fooled by nice photos on their web pages; a lot of renovation will be required to get any of the abovementioned places to the standard of the Hyatt.
Unfortunately that seems to come at a price and this is where I found the place a little underwhelming; close to 300$ in a country like Vietnam is a lot of money for a room, even at the Hyatt. Overall, this would be my hotel of choice though should I return in the near future.
A couple of tips on the side, Camargue aroud the corner as well as Temple Club are normal-priced nice restaurants, food quality a little hit & miss; "the deck" is a bit further away but nice in the evning; and the standout restaurant for us was "the villa", 15 minutes by cab in a very colonial villa setting with the French chef and his Vietnamese wife looking after their guests lovingly. Expensive but worth it for the view is "Chill" with the adjacent "Skybar", both on the 57th flor of the latest skyscraper - if you can afford it, spend a Friday or Saturday night there.
The trips outside of Saigon were frankly disappointing, the tunnels very touristic and the mekong delta a pretty sad sight; not the colorful scene that I remember from my backpaker days. The city itself also lost most of its colonial style and little shops and cute markets - yet another fast growing Asian mega city. Anyway, they are doing this a lot better - and in particular, cleaner - than many other similar cities in SEA.
If you like the review, please leave a "helpful" vote and have a great trip!
- Official Description (provided by the hotel):
- Park Hyatt Saigon enjoys a prime location on the city’s most famous square, overlooking Saigon Opera House, and within walking distance of the most popular cultural and historical attractions. The elegant, French colonial-style hotel houses 245 guestrooms and suites, redefining urban luxury with its sophisticated design, handcrafted details and modern-day comforts. World-class bars and restaurants include Opera, offering authentic Italian cuisine; Square One, serving both Vietnamese and Western dishes; Park Lounge, specialising in afternoon tea; and 2 Lam Son, one of the city’s top nightlife destinations. Residential-style meeting venues at Park Hyatt Saigon—the first of their kind, in the city—include the Pool House with a private barbecue area; and the Guest House featuring a show kitchen. For the ultimate in relaxation and rejuvenation, tranquil Xuan Spa offers wellness treatments inspired by traditional Vietnamese beauty rituals and ingredients, as well as a well-equipped fitness centre and elegant outdoor pool. The dedicated team at Park Hyatt Saigon provide warm, discreet and dignified service to those seeking relaxed, personalised luxury. ... more less
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- Also Known As:
- Park Hyatt Saigon Hotel Ho Chi Minh City
- Hyatt Ho Chi Minh City
- Ho Chi Minh City Hyatt