I have been staying at this hotel for several years for business. It is very beautiful and charming but the service has gotten very poor. They are constantly out of wine in the lobby and they don't seem to understand basic service. ie:if you order anything they say "just one?" like i'm going to order myself 2 glasses of wine. The staff at breakfast is attentive but at all the wrong times- they ask if you want coffee 5 times but then don't bring it. I'm really nitpicking here because I love this hotel but they need to get the service back to where it was when they opened.
- Official Description (provided by the hotel):
- Park Hyatt Saigon enjoys a prime location on the city’s most famous square, overlooking Saigon Opera House, and within walking distance of the most popular cultural and historical attractions. The elegant, French colonial-style hotel houses 245 guestrooms and suites, redefining urban luxury with its sophisticated design, handcrafted details and modern-day comforts. World-class bars and restaurants include Opera, offering authentic Italian cuisine; Square One, serving both Vietnamese and Western dishes; Park Lounge, specialising in afternoon tea; and 2 Lam Son, one of the city’s top nightlife destinations. Residential-style meeting venues at Park Hyatt Saigon—the first of their kind, in the city—include the Pool House with a private barbecue area; and the Guest House featuring a show kitchen. For the ultimate in relaxation and rejuvenation, tranquil Xuan Spa offers wellness treatments inspired by traditional Vietnamese beauty rituals and ingredients, as well as a well-equipped fitness centre and elegant outdoor pool. The dedicated team at Park Hyatt Saigon provide warm, discreet and dignified service to those seeking relaxed, personalised luxury. ... more less
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- Also Known As:
- Park Hyatt Saigon Hotel Ho Chi Minh City
- Hyatt Ho Chi Minh City
- Ho Chi Minh City Hyatt