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“excellent”
Review of Park Hyatt Saigon

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Park Hyatt Saigon
Ranked #3 of 453 Hotels in Ho Chi Minh City
Certificate of Excellence
Dubai, United Arab Emirates
Level Contributor
249 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
“excellent”
Reviewed November 5, 2012

excellent hotel, perfectly located, we spent 2 nights there and everyone was nice and helpful. our room was big and very well equipped. the spa and the pool were excellent way to relax after visiting the city. definitely the place to stay in HCMC !

Stayed November 2012, traveled with family
Helpful?
Thank Stephanie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,270 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (353)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Vietnamese first
  • Any
English first
Madrid, Spain
Level Contributor
26 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed November 4, 2012

I not only have no complaints but I have tons of compliments. They do everything right here. May the other luxury international hotels take note. Rooms are perfectly appointed. Service is outstanding. Food is excellent. Location is superb. Fine, a nice lap pool would be great, but the gym is very, very good and you can even sneak in laps in the pool if you go when there's not a crowd. One of my favorite hotels, honestly. I also just love Saigon.

Room Tip: Facing the pool on the interior was actually quite nice.
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank El_Mudo_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
61 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed October 31, 2012

I have stayed here several times for work while in Saigon and each time it has been nice. Rooms are modern and comfortable, restaurant is great (love the breakfasts), and facilities are excellent. The front lobby has a nice place to sit or get a drink. I have used several rooms there for business presentations and I have had no problems and found everything to flow smoothly. Location is also good, close to good shopping. My only complaint is that the hotel is freezing.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Matt H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
87 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed October 30, 2012

I stayed at the hotel for 2 nights while visiting a friend. I splashed out and that their limo collect me fron the airport, which alone was a wonderful experience. I recommend this to anyone who wants to avoid crowds when getting off a 24 hour flight.

I was greeted on arrival by a hostess who took me straight to my room for in room check in. From then on it was a perfect all he way from the room, staff, breakfast. I'll definabekt visit again with my wife and family.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AussieBlazers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, California
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed October 29, 2012

I just stayed here for a couple nights for my very first experience visiting Vietnam. After sorting out a brief mixup with the billing, I found the hotel to be very accommodating. We got a nice sized room on the 8th floor, although next time I might be more inclined to try a pool side room on the third floor. The location was great, right in the middle of busy district 1. We walked over to the new vietcom tower and center to enjoy the newly modernized (and expensive vietnam!) One complaint we had, was the food at Opera wasn't that good and was expensive for what we had. We're more into the authentic tasting food but this probably was catered for western palates. For a real taste of Vietnam, you have to try the street food! We haven't stayed at any other hotels in HMC, so we really don't have a point of comparison, but I from reading all the reviews before we stayed here I think this is one of the better places to stay in terms of cleanliness and separation from the crazy city life. If money was no object, I'd probably stay here again.

Room Tip: Hyatt Gold Passport members always get upgraded rooms and late checkout
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank James D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed October 29, 2012

It is probably the best hotel to stay in Saigon, but you will pay for the privilege. The hotel is very centrally located, directly next to the opera and in walking distance to other sights. The service at reception, the restaurants and other areas is really amazing and the level of English is excellent. Every time you enter the lobby you feel like you are coming home.
Our kids liked the pool area and the nice breakfast choice. We have been several times at the Vietnamese/Western styled Square One restaurant even when we have been staying at other hotels in the city throughout the last year - try to get one of the private dining rooms if you are dining with 4+ people for added privacy.
The rooms are nicely decorated, but a bit more too traditional for my taste.

  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marco H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HKG
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 27, 2012

I didn't expect anything less from staying at the Park Hyatt. Great bed, great food and excellent service. The Concierge team were briliant and from the moment you walk through the grand entrance with the 2 doormen opening up the doors for you, it made the stay very welcoming and special. Great Aircon, shower and free tea and coffee in the rooms (they even supplied the vietnamese drip coffee!)

The only gripe i would have is the water in the swimming pool was a bit murky for my liking. Other than that I would say we made the best choice of Hotel for our stay in Saigon.

Room Tip: Ask for a poolside view if you want to avoid the noise of the honking horns and moped engines
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HKjetsetter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Hyatt Saigon

Property: Park Hyatt Saigon
Address: 2 Lam Son Square | District 1, Ho Chi Minh City 70000, Vietnam
Location: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Ho Chi Minh City
#3 Spa Hotel in Ho Chi Minh City
#3 Family Hotel in Ho Chi Minh City
#3 Luxury Hotel in Ho Chi Minh City
#4 Romantic Hotel in Ho Chi Minh City
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Park Hyatt Saigon 5*
Number of rooms: 245
Official Description (provided by the hotel):
Park Hyatt Saigon enjoys a prime location on the city’s most famous square, overlooking Saigon Opera House, and within walking distance of the most popular cultural and historical attractions. The elegant, French colonial-style hotel houses 245 guestrooms and suites, redefining urban luxury with its sophisticated design, handcrafted details and modern-day comforts. World-class bars and restaurants include Opera, offering authentic Italian cuisine; Square One, serving both Vietnamese and Western dishes; Park Lounge, specialising in afternoon tea; and 2 Lam Son, one of the city’s top nightlife destinations. Residential-style meeting venues at Park Hyatt Saigon—the first of their kind, in the city—include the Pool House with a private barbecue area; and the Guest House featuring a show kitchen. For the ultimate in relaxation and rejuvenation, tranquil Xuan Spa offers wellness treatments inspired by traditional Vietnamese beauty rituals and ingredients, as well as a well-equipped fitness centre and elegant outdoor pool. The dedicated team at Park Hyatt Saigon provide warm, discreet and dignified service to those seeking relaxed, personalised luxury. ... more   less 
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Also Known As:
Park Hyatt Saigon Hotel Ho Chi Minh City
Hyatt Ho Chi Minh City
Ho Chi Minh City Hyatt

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