We stayed in this hotel for two nights and on the second one our mobile phone was stolen even though we hid it. When we asked the staff about it they knew nothing and said we were lying. When we wanted to talk to the manager no one wanted to give us the number and everyone was lying to us who the manager is why she cannot come, that she's not in town or cannot speak english at all. We also were send to the partner hotel called Tram Anh only a few streets apart were someone said he's the manager or the brother of the manager and in the end only staff so he knows nothing! This went on and on for hours and in the end we were just ignored! We are pretty sure that everyone knew who took the mobile as they were calling each other and nobody knew nothing!
- Official Description (provided by the hotel):
- Hotel located in 237 Pham Ngu Lao street - main tourist area for backpackers & travelers. Great place to stay, visit & a must see. Great to sit in hotel lobby cafe or top sky bar and watch the passing crowd. Just go across the street to the park and informative and fun talk to the students practicing their English or enjoy morning run. At night time, it is really exciting as both local and travele ... more less