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All reviews an excellent hotel breakfast buffet is city vietnam taxi saigon nguyen
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Reviewed September 2, 2016

This is a very good hotel with everything you would expect of a 5 star. However, it was so big, it really felt impersonal. The two restaurants were so large, they resembled canteens and it felt empty. On the positive the staff were good and helpful and there is a free shuttle bus to district one which was a great advantage. This hotel is in district 5 and I would recommend district 1 to stay in as you would be able to pretty much walk to everywhere of interest

Date of stay: August 2016
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank MargaretB55
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adwin C, General Manager at Windsor Plaza Hotel, responded to this reviewResponded September 23, 2016

Dear MargaretB55,

Thank you very much for your kind feedback.

We are constantly strive for the better in terms of our products and services. this location has its uniqueness including some heritage sites where we share with our in-house guests on our LED screens.

We look forward to seeing you again soon.

Best regards,

Adwin Chong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 15, 2016

We booked this hotel as the last couple nights of our trip to celebrate our marriage.

We didn't expect much, just a room while we waited for our flight home.

Well, we were wrong. The hotel is excellent! We arrived and were given a free upgrade in room and had some cakes and a lovely bed art when we got in. The room was excellent sized and perfect for us.

The breakfast buffet is huge!!! I ate about three platefuls! the food was from all around the world.

We also had room service which was perfect and the rooftop bar was nice too.

Room tip: Terraced Rooms are nice
Date of stay: August 2016
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
Thank markie1874
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adwin C, General Manager at Windsor Plaza Hotel, responded to this reviewResponded August 26, 2016

Dear markie1874,

Thank you very much for your kind feedback.

We are very pleased to know that we exceeded your expectations during your stay. Look forward to having you here again soon.

Best regards,

Adwin Chong

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Reviewed August 11, 2016 via mobile

We stayed for two nights at the end of our tour of Vietnam and this was by far our favourite hotel.
Checking in was quick and easy, luggage delivered to our room in good time. A very spacious room and bathroom on the 22nd floor, comfortable bed, sumptuous pillows and amazing views of the city. The staff the at the hotel are most friendly, helpful and courteous and offered us the use of hotel facilities to freshen up as we had a late evening pick up after a 12 o'clock check out. The hotel breakfast has a huge selection of dishes, all fresh and piping hot, the dinner Buffett is outstanding value for money with a huge choice of cuisines and mostly cooked to taste either at your table or at z cooking station. The hotel is in district 5, a little way from the sights of the city though there is a free hotel shuttle service which we used. Turn left when you exit the hotel and you will find an array of local street food vendors sand shops. I wish we had more time in the city to explore further and enjoy the hotel facilities.

Date of stay: August 2016
Trip type: Traveled as a couple
Thank Picnicbag
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adwin C, General Manager at Windsor Plaza Hotel, responded to this reviewResponded August 12, 2016

Dear Picnicbag,

Thank you very much for your time taken to share the review over your recent stay with us.

We are delighted to know that we are your favourite hotel during your trip to Vietnam. Your review has been shred among our team as this is a motivation for our continuously aiming higher.

We are looking forward to your next visit in the very near future.

Best regards,

Adwin Chong

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Reviewed July 31, 2016 via mobile

Just have a chance to write review for this wonderful hotel.

I'm staying here for 4 times already, few days per trip.

Very clean, nice staff, breakfast is great, circle k near by, the mall next to the hotel is interesting.
Also if you walk a little further, you will find another mall with out a/c but stuffs are cheaper.

Highly recommended!

Date of stay: July 2016
Trip type: Traveled on business
1  Thank ARMXY
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adwin C, General Manager at Windsor Plaza Hotel, responded to this reviewResponded August 12, 2016

Dear ARMXY,

Thank you so much for sharing your review, and most of all highly appreciate your 4th stay with us.

We are very pleased to know that you recognised our consistency in our service as this is our objective.

Once again thank you very much for your high recommendation and looking forward to your 5th stay with us soon.

Best regards,

Adwin Chong

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Reviewed July 27, 2016 via mobile

Big hotel, good facitities but not good hospitality,amenities is bad, low quality cotton buds.make my ear had a problem.but manager dò not help after i am angry.The city and surrounding is very dirty and pollution

Date of stay: May 2016
Trip type: Traveled solo
1  Thank Robert K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adwin C, General Manager at Windsor Plaza Hotel, responded to this reviewResponded August 12, 2016

Dear Robert K,

Thank you very much for your kind feedback.

This is the first time we received such comment on our amenities and we are reviewing them all. We also constantly focus in genuine hospitality and regretfully we did not delight you but it is well noted for the team.

Nevertheless, we still look forward to your next visit to see the difference.

Best regards,

Adwin Chong

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