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“One night was way too short!”

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Windsor Plaza Hotel
Ranked #49 of 457 Hotels in Ho Chi Minh City
Certificate of Excellence
Phoenix, Arizona
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“One night was way too short!”
Reviewed July 13, 2011

This hotel is in district 3, but it is like a 5-star: beautiful hotel, rooms are emaculate and comfortable. Our room had a spectacular view of the city. The food is fit for a king (or quent). We had both breakfast (included in the room) and lunch buffet. The lunch price was very reasonable, but the quality and selection was outstanding. Windsor has a shuttle to District 1 shopping, but who would want to go when there are four floors of shopping right there! The staff are pleasant and helpful. This hotel is a winner!

Room Tip: Request the 18th floor (King beds) with the city view (no extra cost).
See more room tips
  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank oldoil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WindsorPlaza, Rooms Division Manager at Windsor Plaza Hotel, responded to this review, July 26, 2011
Thank you very much for sharing your feedback online.
It is indeed a pleasure reading, that you have enjoyed the room on the high floor, the quality and selection of food, our complimentary shuttle service and our attached shopping mall. But, the most valuable compliment still received our staff – they made your stay that enjoyable.
On behalf of our whole team – thank you very much.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (156)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Vietnamese first
  • Any
English first
Adelaide
Level Contributor
61 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed July 8, 2011

The Windsor Plaza Hotel is a 5 star luxury hotel in Cholon (historic Chinatown) and is minutes away from Saigon’s business district. Since the hotel is the tallest building in its area, each of its rooms features breathtaking views of the entire city. The hotel offers a free shuttle bus to District 1 each hour and it was always on time and a great service.

We booked two executive rooms and it was certainly worth it. We had requested an extra bed and it was put in our room with no problems. We went out during the day and then recovered in the executive lounge for drinks and snacks. The free internet in these rooms seemed to be pretty stable and we never had any difficulty getting online.

The buffet on the 4th floor was extensive and the food was very good.

Check in was smooth and drama free, in fact the service throughout was pretty good.

Our only tiny complaint is that we couldn't ever seem to get our room cold enough.

Overall we enjoyed our stay there and certainly wouldn't hesitate to return.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank LeanneTonyNate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WindsorPlaza, Rooms Division Manager at Windsor Plaza Hotel, responded to this review, July 26, 2011
Thank you for sharing your experiences with us and many other travelers and visitors about your stay on our executive level, our complimentary shuttle service, our indeed extensive buffet as well as about your good check-in experiences.
We all are very happy that you have enjoyed your stay and we would be delighted welcoming you again when returning to Vietnam any time in future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Porto, Portugal
Level Contributor
64 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed July 5, 2011

A good 4* hotel - above expectations. I confess I arrived at Windsor Plaza with low expectations. I was pleasantly surprised. The hotel was good, rooms large, comfortable and clean, and the staff was always helpful when requested. We had breakfast boxes prepared due to an early flight and they were good.
Although it is removed from the city centre, the hotel provides a free 2-way shuttle every hour to the central market and to some restaurants of the hotels' group. We tried the German restaurant, and it was fairly good (especially after being away from Europe for 2 weeks!)
We tried to have a drink at the hotel after dinner, and the only option was to go to the restaurant where everyone was noisily enjoying buffet... Service was not perfect too.

Stayed June 2011, traveled as a couple
Helpful?
Thank worldtrav11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WindsorPlaza, Rooms Division Manager at Windsor Plaza Hotel, responded to this review, July 26, 2011
Thank you very much for giving us your feedback about your stay.
It was nice reading, that the room, the attached facilities, our authentic German Restaurant “Gartenstadt” but especially our service even exceeded your expectations.
We have shared this with our team and we all are looking forward welcoming you any time you are back in Saigon.
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Derby
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 26, 2011

great hotel, nice price - hotel and room clean and in good condition. Staff friendly and helpful. Small pool on the roof. Great buffet breakfast catering for everyone! Hotel is not in the city centre which is a taxi ride or shuttle bus ride away. Would definately stay again - a bit of luxury.

  • Stayed April 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with OctopusTravel

Helpful?
2 Thank DerbyNeal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WindsorPlaza, Rooms Division Manager at Windsor Plaza Hotel, responded to this review, June 28, 2011
We at Windsor Plaza Hotel thank you very much for your comments on your stay with us. Our team is dedicated to Guest Service, plus that you receive a big helping of true Vietnamese Hospitality. Your comments have been circulated to the Departments and staff concerned. We hope we have the pleasure of seeing you on a return visit.
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Chicago, Illinois
Level Contributor
152 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed June 24, 2011

I have stayed at this hotel for 2 days, and I have 1 more to go. This is a great hotel especially if you stay on the Executive floor. I got a great deal for around $100 us. You feel like everything is included - internet, breakfast, drinks, snacks, mini-bar. The service in excellent and I was able to get a lot of work done on the executive floor. Even printing was free. Yes, it's a little out of the way but they have free shuttle. Highly recommended!

Room Tip: Executive Rooms - ask for non-smoking
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  • Stayed June 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank kpchitown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WindsorPlaza, Rooms Division Manager at Windsor Plaza Hotel, responded to this review, June 28, 2011
Thank you very much for sharing your experiences about your business stay as well as for recommending highly our hotel to other travelers – we are really appreciating that.
We are more than happy that you have enjoyed one of our executive rooms with the attached benefits and that everything was right in place and available for you helping to be productive while staying with us.
Thank you once again and we are looking forward welcoming you again when returning to Saigon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
88 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed June 24, 2011

Stayed in this hotel for 5 days 4 nights, with my family of 6, we took 3 Executive
room's, I have travel to many places and stay in many 5 star hotel's and this is the first time i truly really got a 5 star service. Advice book the Executive room so that
you can enjoy the happy hours from 5-7 pm which includes free wine, beer soft drinks and etc, Free late check-out , All day refreshments, Happy Hour buffet with snacks
Breakfast buffet in the Executive Lounge, Personalized check-in and check-out, Free Laundry service (2 pieces/night), Free internet stations and best part free shuttle service every hour to major shopping location.

Don't waste your time looking for other hotel's just book it and go for Executive room to enjoy most of thier 5 star services, Books through the hotel's website will be much cheaper no hidden cost, i did not pay any extra penny upon check out. Staff is way to helpfull and good, always smiling. Nothing much to add best 5 star hotel ever.......
Book using thier website.
http://www.windsorplazahotel.com/
Regards,
Deepak Josen

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Deepak33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WindsorPlaza, Rooms Division Manager at Windsor Plaza Hotel, responded to this review, June 28, 2011
Dear Mr. Deepak Josen,
Thank you very much that you have taken the time reviewing your stay with us, sharing as well as recommending our hotel. We truly appreciate that.
Especially we are very happy that our tailor made offer for executive rooms met your expectations. Combining personalized service with Vietnamese hospitality and providing services based on guest needs is our way to make guests feeling welcome and happy.
Once again, thank you very much and we will be delighted to welcome you again any time when traveling to Saigon in future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 21, 2011

We stayed in ordinary deluxe when we arrived 30th May & checked out 1st June, then we returned on 9th June & checked out 10th June, staff upgraded our room to executive for this stay. Our room on 30th - 1st were okay but had problems with the plumbing, on our return on the 9th June our rooms were better being executive, we had great views, we loved the top of the town restaurant for our meals, the staff were very gracious & accommodating, nothing was too much trouble for them. We were impressed. If we come back to Viet nam we would definitely stay at this hotel again. My daughters loved the shops in the arcade, very easy to get to, very easy to shop in. All round great experience M. Weidenhofer

Room Tip: If staff ask if you would like to upgrade - do so
See more room tips
  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Mignon0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WindsorPlaza, Rooms Division Manager at Windsor Plaza Hotel, responded to this review, June 28, 2011
Dear M. Weidenhofer,
Thank you very much indeed for posting and sharing your experiences.
We are very pleased that you have enjoyed staying with us two times and that the standards/ quality of our rooms, the staff service, our restaurants especially the Top Of The Town restaurant and all other facilities met your expectations. Having guests leaving from our hotel and being impressed still when returning back home – this is what we are working for.
For the plumbing problem during your first stay I would like to apologize that this happens.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Windsor Plaza Hotel

Property: Windsor Plaza Hotel
Address: 18 An Duong Vuong St | District 5, Ho Chi Minh City, Vietnam
Phone Number:
Location: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#27 Business Hotel in Ho Chi Minh City
#32 Family Hotel in Ho Chi Minh City
#37 Luxury Hotel in Ho Chi Minh City
#43 Romantic Hotel in Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Windsor Plaza Hotel 4.5*
Number of rooms: 376
Official Description (provided by the hotel):
Windsor Plaza Hotel offers authentic Vietnamese hospitality and world-class facilities. Key Features + 376 well-appointed rooms and suites + 3 award-winning restaurants and a terrace bar + Conference center with six meeting rooms + 2,000-person capacity Jade Ballroom + Fitness Center and swimming pool + Hourly shuttle bus to city destinations + Complimentary wireless internet ... more   less 
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Also Known As:
Hotel Windsor Plaza

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