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“Strategic located”

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Alagon City Point Hotel & Spa
Ranked #164 of 458 Hotels in Ho Chi Minh City
Reviewed October 7, 2013

We have our pleasant stay at this hotel for 2nights. Free upgrade to Suites room from Executive room.The room and bed was large, clean, cozy come with modern fixture and fitting. Great suites with Jacuzzi bath tub. The room was great with city view.

The staff is very helpful. We will rushing to airport and unable to take their breakfast early in the morning at 6am. But, the hotel staff is very kind and advise us not in hurry to airport and request us to have our breakfast. They arrange the hotel car for us at 15min-20 min later.

The airport transfer cost us USD 15 for 7 seater car (Toyota Innova). I am not sure how much it will cost if we took the meter taxi to airport. It's just 4km away from hotel. I know it may cost cheaper then the hotel airport transfer. But, we was scammed at the Saigon when we took our Mailinh taxi from Sinh Tourist Office. Its was a good trip for us after long travel and ride on the company taxi at Vietnam others area. But, it become our nightmare when we arrived at Saigon.


Pro:
-Hotel generally look new and well maintained.
-strategic located to many tourist place
-Great value
-Helpful staff


Cons:
-Some minor wear and tear at our suites bathroom
-Rubbish bin right in front of our hotel room door. Smelling with cigarette.( we move it our self to others place)
-Noise from the street
-Noise from the hotel room guest. Sound isolation very bad.
-Not many choice on the hotel breakfast
-The hotel restaurant took nearly an hour to serve my Vietnam style pan cake at off peak.
Advise:
-Avoid having the lunch/dinner at the hotel restaurant. They charge the bill in different way. Normally services tax and government tax bill based on the amount we spent. But, they bill us Actual bill amount +services tax based on bill we spent + government tax on the total amount of services tax and bill we spent= Grand total bill So, a bit tricking and it will cost higher.
-The hotel restaurant menu is so so only and pricely.

- Must try 48 bistro near the hotel. Many local people like to dine there. Price was reasonable.
-Must try the famous french bun shop near the hotel.Long Q.

  • Stayed: September 2013, traveled with friends
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Thank Shya83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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127 - 133 of 178 reviews

Reviewed October 5, 2013

Stayed here for 1 night with 2 adults and 2 kids aged 9 & 11. Hotel driver was waiting for us at the airport despite our plane being an hour late. Hotel service was excellent. Staff were very helpful, especially in printing our boarding passes for our flight home the next morning. Room was probably the best of our trip to Vietnam - very clean, great air conditioning, very spacious, clean and very quiet. Location is fantastic. Can definitely recommend this hotel!

  • Stayed: October 2013, traveled with family
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Thank PaulW0911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 1, 2013

Back on my business trip to HoChiMinh city this month and i found out another great hotel located right in the heart of the city. 2 minutes walk from the famous BenThank Market where you can find pretty much anything at bargain price. The staffs are amazingly helpful and always smile, i had a trouble with taxi driver and the manager sorted it out without any hassle, what a champ! The room was very great with city view, the breakfast was absolutely amazing with so much variety. I can't say enough of this great hotel. Strongly recommend!

Room Tip: Pick rooms with city view!
  • Stayed: September 2013, traveled on business
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Thank Mike B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 24, 2013

Me and my wife did enjoy our stay at this hotel. The rooms are average, but clean and everything is in working order. Brekfast was wonderfull. The staff is great! Very carring and thoughtfull, especially the hoteltaxi/shuttle driver Bryan was a great person, telling a lot of HCMC and giving valuable advices. Next tieme in HCMC, for sure we will chose this hotel again!!

Room Tip: Do not go for the cheapest rooms, take teh senior, executive or suites. The price is still good and...
  • Stayed: September 2013, traveled as a couple
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2  Thank Frans S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnhMinh B, General Manager at Alagon City Point Hotel & Spa, responded to this reviewResponded September 25, 2013

Dear Frans,
Thanks so much for your review on Tripadvisor!
It is great to hear that you have experienced all our services and satisfied with them
We look forward to welcoming you back in the near future.
Thanks and Best Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 11, 2013

We stayed only 1 night and did not have a very pleasant experience
First at check in we were told that our intended room had developed some water leakage, so we will have to go to their other hotel (which was a 2star and miles away), on protesting we were given a triple room instead of the family room we had booked (rightfully they should have given us connecting rooms, but we were told all other rooms are full)
At check out, they used an absurd conversion rate from USD (booking was done via booking.com in USD), when I raised this I was told I should have paid in USD - although at the time of payment this option was never given and now since the payment had been done they could do nothing about it !
Although we just stayed 1 night, it just felt a bit scammy ....(we stayed in 4 hotels across Vietnam and this was by far the low point of the trip – pity since it is otherwise a clean hotel with a nice location). I would not stay here again.

  • Stayed: August 2013, traveled with family
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1  Thank Indresearcher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2013

we booked 9 nights here but had to check out after 5 days staying there. The location is good, the staff are really nice. The room is clean.Breakfast are nearly the same everyday and boring. If you are looking for a quiet room that you can relax and get some rest after a tired day walking around the city then you should stay away from this hotel. They have some birds that are super noisy, especially at night and early morning. We called the front desk but they couldn't do anything since the birds belong to "the boss". They have lot of chinese guests that are too noisy. They ran around the hallway, yelling at each other, laughing until late at night and did the same thing early morning. I couldn't sleep until late and woke up early by the noise of birds ,people yelling at each other, and somebody moving the furniture upstair, every single morning. It was my 1st time staying here and I will never come back or recommend anybody to this hotel .

  • Stayed: July 2013, traveled as a couple
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Thank kail89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 7, 2013

We booked 9 rooms (for 18 persons) staying from July 2 to july 6, 2013. Best place to stay when in Saigon. No complaints from 18 of us, senior citizens. Service is first rate (from bellboys, front desk, house keeping).

The bellboys are all very helpful and courteous. All the front desk reception staff can speak English and are also very friendly and helpful and will try to help you whenever you ask for help or assistance.

Room is very clean and bed is comfortable. Can hear slight traffic's noise if at lower floor.

Buffet breakfast provided is excellent but would suggest some changes in the selection of dishes as everyday it is almost the same. The waiters/waitresses need to be a little more attentive to the coffee/tea refilling for the guests.

Within 10 minutes walking distance to Ben Than Market and 15 minutes walk to Saigon Square.

I would come back again to this hotel if I am in Saigon.

Room Tip: Ask for rooms at higher level.
  • Stayed: July 2013, traveled with friends
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1  Thank Rickyong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AnhMinh B, General Manager at Alagon City Point Hotel & Spa, responded to this reviewResponded July 10, 2013

Dear Rickyong

Thank you so much for a wonderful review on TripAdvisor.

I am very happy to read your feedback and can't express how much proud about the team. I will pass it on to them and I am sure they will be much more motivated.
We look forward to welcoming your group again in the near future.

Sincerely,
Anh Minh Bui

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Alagon City Point Hotel & Spa

Address: 56 - 58 Pham Hong Thai Street | Ben Thanh Ward, District 1, Ho Chi Minh City 700000, Vietnam
Phone Number:
Location: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #164 of 458 Hotels in Ho Chi Minh City
Price Range: $41 - $88 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Alagon City Point Hotel & Spa 3*
Number of rooms: 65
Official Description (provided by the hotel):
Superbly situated in the heart of Ho Chi Minh City, in a quiet location with stunning view of the city centre, our hotel is within walking distance of major centers of commerce and entertainment. It takes only five minutes walk to Ben Thanh Market, ten minutes to Saigon Opera House, Saigon Notre Dame Cathedral Basilica, etc…We have 60 guest rooms and suites, equipped with all the latest amenities, furnished only with the finest quality products to ensure you will have a great stay. To meet all your needs, our gym-fitness centre and spa are always available at your service. What’s more? Our hotel restaurant is ranked among the best seafood restaurant in town.And yet, customer satisfaction is always our utmost priority. Beside all the premium services and facilities we offer, you will surely be pleased with the unrivaled hospitality from our staff. ... more   less 
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