I stayed for a week in one of their 'one bedroom deluxe' rooms - a bedroom with a double bed, a living area, and a small kitchenette with an electric stove and full-sized fridge. Everything's new and modern with brand-name appliances and gadgets - LG fridge and TVs [one in the bedroom and one in the living room] and Samsung airconditioners. The bathroom is stocked well with at least 6 towels and Malin+Goetz shower gel, shampoo and conditioner, and body lotion. The kitchen has two pans, a spatula, can/bottle opener, chopping board and two knives, and large soup spoon plus two sets of wine glasses, mugs, plates and bowls so it's possible to do your own cooking.
Housekeeping is meticulous and efficient, even mopping the floors every day. Service here is impeccable. Staff are friendly and patient, and while their English may not be perfect they try very hard to achieve understanding with their customers [customers who don't understand Vietnamese need to be patient, as this isn't strictly a failing of theirs]. There was free breakfast every day on the second floor which included an egg station, a pho station, salad, fruit, dairy, breads, cold cuts, cereals, fresh juices, and assorted noodles or rice with side dishes.
There were a few hiccups though which may be expected of a new hotel - they didn't have any power adaptors to lend out nor extra blankets or pillows. One of the airconditioners leaked badly and the toilet would give out very strange smells at times.
The location has its pros and cons - it's located in district 7, which is not exactly near the main shopping/touristy area of district 1, though it's only a 10-minute taxi ride away. The area is quiet as it's mainly a place for MNCs and their workers. There are two malls within walking distance that are generally deserted most of the day - Parkson Paragon right in front of the hotel, and Crescent Mall with a large supermarket further away. There's lots of good food [though not necessarily cheap] nearby, but considering you will have to take a taxi to get anywhere else the language barrier presents a bit of a problem. Not a single taxi driver knew where 'Capri hotel' was, but most knew 'Parkson Paragon' - then you have to direct them from there. A little knowledge of Vietnamese [left, right, straight on] comes in very handy here. There is also a free shuttle to district 1 but only at certain times, so if you want to avoid the taxis this is very helpful.
- Official Description (provided by the hotel):
- Capri by Fraser, Ho Chi Minh City meets the work balance needs of an e-generation traveller, with its urban inspired, high-tech and intuitive hotel residence concept. The 175-room Capri by Fraser, Ho Chi Minh City features spacious accommodation that range from studios, one bedroom and one+one bedroom suites, complete with fully-equipped kitchen walls and state-of-the-art home entertainment systems to enhance the staying-in experience. It is located near major corporate companies, shopping malls, restaurants, Saigon Convention Centre and international schools. ... more less
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