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“Great service”

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Signature Saigon Hotel
Ranked #85 of 458 Hotels in Ho Chi Minh City
Reviewed January 12, 2014

This is a great hotel with really great staff. The staff working in the lobby was very nice and very helpful.
The beds aren't the softest thing ever, but the rooms are very clean complete with computer and tv.
Definitely recommend!

  • Stayed: January 2014
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Thank nj0330
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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645 - 651 of 1,174 reviews

Reviewed January 12, 2014

Small and well-positioned boutique hotel. Very clean, quiet air-con and feels quite new. Breakfast good with wide range of choices (western and asian). Complementary water provided daily. Good service - you can't go wrong here.

  • Stayed: January 2014, traveled with family
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Thank Venusvoyager
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 11, 2014

Booked through the hotel two tours. The first was leaving way before breakfast so they said they would open early for us; they didn't. We arrived and along with others protested and they finally let us in but all the food was dead cold (precooked stuff). Gave us boxes to put food in but we sat and ate it before the bus turned up 45 minutes late. It seems the tour booking staff do not talk to reception staff. Had no soap for three days and I have no idea why. Also charged for laundry we did no do and when complaining looked at us in disgust. A smile at the reception desk would be nice. Was never told about the Jacuzzi on the top level and that's a shame but the sleep was excellent. If not for the nice hotel I would have made this an 'average' rating.

Room Tip: Communicate well.
  • Stayed: January 2014, traveled as a couple
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Thank holden4100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 10, 2014

Two family groups spent three nights at signature at the end of our stay in Vietnam. We found the rooms to be quite comfortable, although a little small. The staff were friendly and provided us with helpful advice. The hotel is in a good location with easy walking to many attractions in Saigon.

Stayed: January 2014, traveled with family
Thank allen_sj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 10, 2014

Our room, a deluxe double was spacious and clean. We thought the location was good for exploring the city. The breakfast was "ok," but I'd recommend buying a breakfast Banh Mi for $1 from one of the local vendors on the street...outstanding. What sets this place apart is the staff. From the cold drinks they hand you when you arrive--and sometimes when you walk in from a day of exploring--to the scheduling of airport taxis, they really take care of their guests. Every staff member was much more attentive than you'd expect for these (very reasonable) prices. I would certainly stay here again.

  • Stayed: December 2013, traveled as a couple
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1  Thank Ztakk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 9, 2014

This hotel located near the Ben Thanh Market. The room is clean, but very small. It is a lot smaller than the other 3 stars hotels in Saigon. The room that we were in was loud from the street noise from outside construction.

  • Stayed: December 2013, traveled as a couple
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Thank Natalien03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 7, 2014 via mobile

Thanks to the team at Signature hotel. I don't know if they knew both my wife and I had just come down with the flu but they upgraded us to the best suite in the hotel. So for no extra charge we even had a private steam room, 11th storey garden and pond, jacuzzi, etc!

Other than that the service was good, they let us into breakfast early to grab a packed meal for an early flight, and it was a relatively short ride to the airport.

  • Stayed: January 2014
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1  Thank A1k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Signature Saigon Hotel

Address: 65-67-69 Nguyen Thai Binh St | Dist 1, Ho Chi Minh City 70000, Vietnam
Location: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #85 of 458 Hotels in Ho Chi Minh City
Price Range: $39 - $84 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Signature Saigon Hotel 3*
Number of rooms: 72
Official Description (provided by the hotel):
Signature Saigon Hotel is a brand new hotel suitably located in the city centre and just 100 meters from Ben Thanh Market. We are a three star hotel which offers five star services. Our hotel has 9 floors and consists of 72 elegantly furnished and designed rooms. The rooms offer spacious accommodation with great city views and every modern convenience you will require. Our central location is one of our best features. We are located within walking distance to the immediate city centre with an array of shopping centers, restaurants, bars, parks, tourist highlights and much more. Besides our great location and elegant rooms, our staff are our biggest asset. The staff at Signature Saigon Hotel are well known for their enthusiasm, problem solving skills and friendliness. We are very proud of our staff and they look forward to being of assistance to you on your stay with us. ... more   less 
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