Rooms are nicely done with sufficient amenities. However, there was a mistake that the hotel management made, that didn't make us feel very welcome at the reception's desk. I asked for an early check in at 6 am after our train's arrival asking how much extra would it cost. I was told that there would be no extra charge as a "special offer for our new guest". I replied feeling grateful and thankful. However, when we arrived, the receptionist told us early check in was subject to a 50% surcharge. It didn't make sense, and he called his manager to clarify things. Finally, we had our room for us to catch up on some sleep. Next morning, on our way out, i asked their manager for directions, and guessing that was the lady who gave me the "special offer", she was nonchalant, and appeared really busy with her work. It wasn't about the 50% room rate, it was about the hotel telling us we are privileged, and upon arrival came up with another story. We just felt upset with this as we didn't mean it as well.
Nevertheless, i was satisfied with everything else there. Could walk to Ben Thanh market (10mins) from the hotel.More
- Free Wifi