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Reviewed October 29, 2013

It's nowhere near as good as the hotel in Hanoi. It has some nice touches compared to the Mifuki (like decorations in the hall, electronic key cards, a room safe, and a quieter air con). On the down side, the bed is rock hard (the train and home stay were more comfortable!); there's a bright light right outside the window (to make the hotel facade look white, attractive and lit up to anyone walking by at 2am); there's no plug near the kettle so it has to sit on the floor across the room; the plug by the bed doesn't work (so the phone and kettle have to share); all the instructions for the spa bath are in Chinese characters; the staff speak minimal English; and there's no dressing gown (odd compared to other hotels here). So at 11pm at night I'm wet, cold, frustrated and wrapped in a skimpy white bath towel trying to show two male staff what they can't understand over the phone. We eventually establish that there is indeed no hot water. The spa bath turns out not to be working because housekeeping switched off the unmarked switch hidden across the bathroom by the toilet...the hot water I have to wait till the next day for.

There's nothing wrong with the hotel breakfast but there's nothing particularly good about it either (unlike Hanoi and Hue); I stick to coffee.

At $90/USD per night I'd expected better and would have been better staying at the cheaper hotel I started at. It's certainly nothing like the gorgeous room I got for that price in Hanoi.

  • Stayed: September 2013, traveled solo
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4  Thank NixieNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 27, 2013

This hotel is an excellent place to stay in Saigon. The rooms are a good size, comfortable and clean. The staff are friendly, polite and helpful. The breakfast buffet is very good. The hotel is located close to the markets, the Reunification Palace and other tourist areas. They even arranged a car to take us to the airport at a better price than the taxi we got from the bus station which was much closer.

  • Stayed: October 2013, traveled as a couple
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Thank Andrew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 26, 2013

The Signature Hotel is in a good location, just slightly away from the main tourist strip, but only a few minutes walk. The rooms were comfortable & very clean, and a very minor issue with using the in-room safe was sorted out very quickly & efficiently.
This is a good, safe choice for a hotel.

  • Stayed: October 2013, traveled solo
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Thank imnugent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 26, 2013

The hotel was excellent for a 3 star rating. Everything was clean and the staff were very helpful.

Breakfast great with a good variety. A nice central location to the night markets.

Service excellent.

  • Stayed: October 2013, traveled with friends
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Thank Wombat2727
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 25, 2013

This hotel was chosen for it's location, a short walk to most destinations. Breakfast offered a good variety. The reception staff were very pleasant and welcoming. The rooms were very spacey. We noticed water on the floor when we arrived and that the rubbish bin was placed to either hide it or stop us slipping - not sure. We determined that the water was infact coming from the toilet and we spoke to the reception staff but nothing happened. The next night we again told them and a maintenance guy came and pulled out the bath but it didn't fix the problem and we seem to think it is an ongoing problem and probably still a problem. If we didn't have a leak in our bathroom we would have given this hotel a 5 star.

  • Stayed: September 2013, traveled as a couple
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Thank Sue N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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