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Reviewed October 25, 2013

This hotel was chosen for it's location, a short walk to most destinations. Breakfast offered a good variety. The reception staff were very pleasant and welcoming. The rooms were very spacey. We noticed water on the floor when we arrived and that the rubbish bin was placed to either hide it or stop us slipping - not sure. We determined that the water was infact coming from the toilet and we spoke to the reception staff but nothing happened. The next night we again told them and a maintenance guy came and pulled out the bath but it didn't fix the problem and we seem to think it is an ongoing problem and probably still a problem. If we didn't have a leak in our bathroom we would have given this hotel a 5 star.

  • Stayed: September 2013, traveled as a couple
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Thank Sue N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 25, 2013

We were traveling around and stayed at the Signature hotel for a total of 8 days in a 15 day tour which took us to Chau Doc, Phnom Penh and Ving Tau on the coast. The hotel very kindly held on to our heavy cases so that we could travel light. Ryan and the staff at the reception desk were top notch,in fact the porters, room attendants and restaurant staff were all exceptional. Nothing was too much and their smiles said it all and we're not the kind of people who give praise for no reason at all. The rooms were functional, the bed firm and the bathroom sufficiently roomy. The wifi worked well and each room had a courtesy desktop PC which was a real bonus. The Breakfast room is compact but nice. The buffet breakfast couldn't be questioned with a great range of Asian and European food items available. We stayed at the Signature three times and each time we were received back as if were long lost relatives. We couldn't have asked for more and nor would we hesitate in recommending this lovely hotel to others.

Room Tip: Best to have a room not facing street.
  • Stayed: October 2013, traveled as a couple
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1  Thank Philip M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 20, 2013

We spent the last 2 nights of our Vietnam holiday here. From the moment we checked in to the checkout staff went out of their way to be of assistance. We had adjoining rooms to accommodate 2 adults and 2kids. We found the rooms to be of adequate size, super clean and well appointed.
Breakfast was excellent with so many options.
linen was pristine white
Aircon excellent
Location great
arranged airport transfers via email before arrival and they were quickly answered.

This is what we would expect of a 5 star in our home town!

will be back and will recommend to all our friends
Thank you

Room Tip: we were in 505/ 506 and the rooms were quiet
  • Stayed: October 2013, traveled with family
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Thank picklesPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 20, 2013

I mistakenly booked a room without a window, but this wasn't an issue as there was adequate light from the window in the bathroom and the room was lovely, with complimentary fruit and PC access. The facilities, the staff and the breakfast were all excellent and the location was good for exploring the city. I accidently triggered the alarm in the room safe and someone came to reset it immediately. The area around the hotel is interesting and the fine art museum across the road is definitely worth visiting.

  • Stayed: October 2013, traveled as a couple
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Thank Sue B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 19, 2013

stayed 5 nights in family room,central location was great only a short walk to markets and city centre
friendly staff and taxi concerge at hotel entrance and small convience store across the street
clean and comfortable room with internet etc
bed was a bit too firm but every thing else was great

  • Stayed: September 2013, traveled with family
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Thank les w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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