I'm currently in my hotel room while writing this review. It's the last night of our 4 night stay and it's been an average stay so far. The staff are nice enough and try to be very helpful, which is nice but there are many things that make this place just average. Firstly our toiletries have not been replaced in 3 days-one small shampoo for 3 people for 4 nights? No new soap or body wash.
We have come back at the end of the day to find the TV on in our room and a dirty rag left on our table.
We have had to ask for an extra towel every day as they keep giving us 2 (even though there are 3 of us checked into a family room).
The beds are really hard and the pillows are really fat and hard, I guess if that's what you like then you'll sleep well.
Our quilt cover had a huge hole on the top of it- they just folded it over to try to hide it.
The breakfasts aren't the greatest. They lack flavour- just order an omelette from the chef, it's the best thing they have to offer.
The people are nice enough, but that's not all that makes a good hotel. We won't be back.
- Official Description (provided by the hotel):
- Signature Saigon Hotel is a brand new hotel suitably located in the city centre and just 100 meters from Ben Thanh Market. We are a three star hotel which offers five star services. Our hotel has 9 floors and consists of 72 elegantly furnished and designed rooms. The rooms offer spacious accommodation with great city views and every modern convenience you will require. Our central location is one of our best features. We are located within walking distance to the immediate city centre with an array of shopping centers, restaurants, bars, parks, tourist highlights and much more. Besides our great location and elegant rooms, our staff are our biggest asset. The staff at Signature Saigon Hotel are well known for their enthusiasm, problem solving skills and friendliness. We are very proud of our staff and they look forward to being of assistance to you on your stay with us. ... more less
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