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“Enjoyable stay”

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Ibis Saigon South Hotel
Ranked #109 of 466 Hotels in Ho Chi Minh City
Reviewed June 20, 2013

This was my second stay at the hotel and once again I found it to be enjoyable. Room was peacful and comfortable (TV reception a bit blury at times and not many channels). The staff were very attentive and pleasant (particularly Cuong & Tuyen). The hotel's free shuttle vehicle was also great for getting about locally. I used the resteraunt most days for b'fast and dinner and the service and food was very good, but being there so many days I was running out of menu choices. Most of the staff speak some english but it can take some time depending who you get. On one occasion I ordered a hamburger using room service and ended up with a toasted ham and cheese sandwich! All in all better than most for the price and I'll go back again. Next time I'll order a ham and cheese sandwich and see if I get a hamburger....

Room Tip: End of the hall away from the lifts. Nice and quiet.
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  • Stayed: June 2013, traveled on business
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1  Thank Russell G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tchang_LEE_ISS, General Manager at Ibis Saigon South Hotel, responded to this reviewResponded July 19, 2013

Dear guest,

Greetings from ibis Saigon South!

Thank you so much for your stay in our hotel and comments about our service and product.
We are highly appreciated for your time and consideration for certain detailed information.
And we noted also well certain area to improve to make our customers more comfortable.
Concerning TV channels, we provide actually 56 channels including international major channels; CNN, BBC, NBC and major European and Asian channels. We added some more international channels like NHK premium.
I noted also to improve our staffs' English skill to understand more efficiently clients' requirement. This will be trained continuously to improve and to maintain the efficiency of our service.

All of comments will be shared within our team to encourage and to improve our skills.
We thank you again for your kind advices and it will help us to keep our service standard.

Expecting your next stay in our hotel,

Best regards,

Tchang Young Lee
General manager
ibis Saigon South

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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118 - 124 of 226 reviews

Reviewed June 20, 2013

I was in Vietnam Saigon for a short break, I stayed in Ibis Saigon and I was really impressed with the helpfulness and friendliness of the staff, the room is not much as big however it is very clean and comfortable. I thoroughly enjoyed my stay and look forward to visit again.

  • Stayed: June 2013, traveled with friends
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1  Thank yatchi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tchang_LEE_ISS, General Manager at Ibis Saigon South Hotel, responded to this reviewResponded July 5, 2013

Dear guest,

Greetings from ibis Saigon South!
Thank you so much for your kind feedback after staying in our hotel.

Your compliments about our staffs encourage all of team members to continue to keep our standard of service.

We will expect again your soonest visit in our hotel.

Tchang Lee
General Manager
ibis Saigon South

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 17, 2013

I was recently in a exhibition near to IBIS Saigon south. I stay there as the hotel is next to the exhibition hall. Upon arrival at hotel, taxi driver ask for addition money on top of the fare. The security of the hotel step in and minutes later the taxi driver was asked to leave. This is what I called service.

Below are my observation over a period of 6 days :

The check in was a breeze. I was in my room in no time. The service staff were great and were friendly and greeted every one with a smile. It would be even better if there are welcome drinks for guest who check in.

The room are definitely spacious (if you were to compare with Ibis HK). The bed was very inviting. Comfortable, soft and very nice to sleep in !!

As a biz traveller, wifi is important and I must say the wifi network is excellent - connvectivity was a breeze again. You can be anyway in the hotel vincity and you are connected. As a sport user, now this is a bit sad - there is a wonderful spacious gym room but the equipment is very lacking. So hopefully this can be improve.

The F&B Manager was very courteous and nice and promptly takes order and serves the guests. I only hope that the rest of the F&B crews can follow his example and work effectively.

The over all experiences of my stay at Ibis is definitely great. I recommend anyone traveling to Vietnam to stay in Ibis either for business or pleasure.

  • Stayed: June 2013, traveled on business
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Thank 765Myap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 2, 2013

I stayed at Ibis Saigon South Hotel whilst visiting FV Hospital for health reasons and it was close to the Hospital. I must say that on arrival, and when the staff learned my reasons, I was treated with so much caring and professional courtesy. In fact the staff from Front Desk to Restaurant were so caring, courteous and professional I was made to feel very welcome and supported. I must mention the young Lady at the desk (Assistant to the Manager) was exceptional in her attitude and professionalism. The room was very comfortable and clean. Whilst I was there the Courtesy vehicle was made available to take me to the Hospital and return over 4 days. This was again another nice touch and the driver was very helpful. Overall a very pleasant stay and I will return. Thank you Ibis Saigon Hotel.

Room Tip: My room was very comfortable and I did pay budget price.
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  • Stayed: May 2013, traveled solo
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3  Thank Eric M K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2013

All staffs are very helpful.
I can feel that they serve straight from heart. As it is my first time visiting Vietnam. That's the good start for my trip. I arrived hotel very late. The staff recommend me a good place to eat French food.
They also provide flexible shuttle bus. Although they have fix schedule, if there are less ppl taking it. The staff can reschedule for u in your convenient way.
Good location. Big department store-parkson and crescent mall near hotel. You can enjoy spa and shopping there.
All in all, I really recommend all of you staying this hotel as the price is worth for it.

  • Stayed: May 2013
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4  Thank Busyying
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tchang_LEE_ISS, General Manager at Ibis Saigon South Hotel, responded to this reviewResponded June 18, 2013

Dear valued customer,

Greetings from ibis Saigon South!

We are so pleased to see your kind comments on our service.
All of our staffs try to do our best to meet the expectation for every single customer.
We know that our team is still young and imnproving our skills.
However as you mentioned, our team takes care of our customer with heart.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Tchang Young Lee
General Manager
ibis Saigon South

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 12, 2013

The Ibis Saigon South is a new and modern hotel in the South of the city - close to the ex-pat district. It is typical of an IBIS hotel, but my room was comfortable and very quiet despite there being busy roads around the location. The staff are friendly and helpful, but the level of English understood is not that good. I thought the breakfast was excellent - above my usual experience from IBIS with a good mix of asian and western cuisine. There is a shuttle bus that runs to the CBD and they did a special run for my group to the RMIT university.

  • Stayed: May 2013, traveled on business
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7  Thank Sue R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tchang_LEE_ISS, General Manager at Ibis Saigon South Hotel, responded to this reviewResponded May 20, 2013

Dear Guest,

We appreciate your comments regarding your stay at the ibis Saigon South. It is always a pleasure to receive the feedback from our customer.

We noticed well your comment about our staffs' English skill to improve. As certain staffs are newly joined in our hotel, we must train them for their English skills for their efficient communication and we are teaching them English expressions to use in the hotel industry with proper manual. I hope we can improve our English skill better soonest for the smooth communication.

Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.

Sincerely,

Tchang Young Lee
General Manager
ibis Saigon South

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 5, 2013

We found this an excellent hotel to stay for a week. A shuttle was provided daily to get to the CBD but the area was nice and quiet to come back to in the evening. The rooms were spacious and well cleaned. Service in the eatery for breakfast was excellent. the Manager and staff were extremely helpfull with any enquiries

Stayed: April 2013, traveled with family
Review collected in partnership with Accorhotels.com
7  Thank Zahra D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ibis Saigon South Hotel

Address: 73 Hoang Van Thai Street Phu My Hung | Tan Phu Ward District 7, Ho Chi Minh City 70000, Vietnam
Location: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #109 of 466 Hotels in Ho Chi Minh City
Price Range: $56 - $88 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Saigon South Hotel 3*
Number of rooms: 140
Official Description (provided by the hotel):
Ibis Saigon South is located in front of Saigon Exhibition and Convention Centre (SECC) and only 15 minutes from the city centre. The 1st International 3 star hotel in Saigon, it is within walking distance to Global Corporate Offices, FV hospital, Medical Centers and Shopping Malls. It features 140 stylish designed rooms with timber floors, complimentary Wi-Fi internet access, 1 restaurant/bar/3 meeting rooms. Free Ibis shuttle available to and from the hotel to major corporate offices and city center. ... more   less 
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