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“Great addition to Ho Chi Minh!” 4 of 5 bubbles
Review of Novotel Saigon Centre Hotel

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Novotel Saigon Centre Hotel
Ranked #33 of 448 Hotels in Ho Chi Minh City
Certificate of Excellence
San Francisco
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great addition to Ho Chi Minh!”
4 of 5 bubbles Reviewed April 8, 2014

The Novotel is a wonderful addition to Ho Chi Minh! Last time my husband and I stayed at the Sheraton in Saigon, but we prefer the Novotel (and for the fraction of the cost!) The Novotel offers all the modern conveniences as well as close proximity to places in Ho Chi Minh. Our favorite Trung Nguyen Coffee location is down the street.

The first non smoking room given to us had a scent of cigarette smoke, but the hotel staff was able to resolve that issue and moved us to another room. After that first incident, we did not have any problems. The rooftop bar is a great place to get a drink and enjoy the views. The breakfast was delicious and plentiful. This is the second Novotel we have stayed at (1st one in Thailand) and we recommend this chain.

  • Stayed February 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank smilez47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSaigon, General Manager at Novotel Saigon Centre Hotel, responded to this review, April 9, 2014
Dear smilez47,

Thank you for taking some of your valuable time to share your experience at Novotel Saigon Centre. I am pleased to read that you enjoyed your stay with us especially on our onTop bar.

We hope to welcome you again in the near future.

Regards,
Lionel Moinard
H7965-gm@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,394 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (173)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Vietnamese first
  • Any
English first
Singapore, Singapore
Level Contributor
79 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed April 7, 2014

Novotel Saigon is very conveniently located and offers great value for money for business and leisure trip!

Services are awesome and so are the staff, very welcoming and ready to make you smile all the time.

The hotel has amazing rooftop pool & bar, very modern décor . Amazing views of the city from the rooftop pool & bar.

  • Stayed March 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Madan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSaigon, General Manager at Novotel Saigon Centre Hotel, responded to this review, April 9, 2014
Dear Madan R,

I very much appreciate your comments regarding your stay at the Novotel Saigon Centre. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one.


Regards,
Lionel Moinard
H7965-gm@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tokyo, Japan
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 3, 2014

Being greeted by name at the door every time you enter or exit is so nice! the staff is amazing and well worth the extra expense to enjoy such a well-appointed facility. the bar was only a bit under my exptectation, but otherwise our stay was perfect.
The staff is fabulous, the rooms are tony and spacious, and the restaurant is unbelievably good. this is a truly wonderful place to stay

  • Stayed March 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kanikita_kw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSaigon, General Manager at Novotel Saigon Centre Hotel, responded to this review, April 7, 2014
Dear kanikita_kw,

It was a pleasure to have you as our guest during your last visit to Novotel Saigon Centre, we trust that you had a safe and pleasant trip home.

I am happy to read that your enjoyed your last stay with us and our services were met your expectation.

If you have a chance to come back to Vietnam, please let us serve your again at Novotel Saigon Centre.

Regards,
Lionel Moinard
H7965-gm@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tabriz, Iran
Level Contributor
51 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed April 3, 2014

An amazing hotel in very downtown of Ho Chi Minh(HCM) , just walking distance to some major(expensive) shopping malls such as Diamond Plaza(5min), Parkson, Union square,...(15 min), also in front of hotels there are many place for shopping at much reasonable costs as well as good restaurants such as"hoang yen" next to the hotel
Room cost is very reasonable in accordance to other 4* out of city(and location is a plus)
Staff all are very friendly with somehow limited English.
Breakfast and restaurant have rich meals
My room had very super king bed
It is much better to exchange money in the hotel at much better rates(max200USD/day)
Big and large window but not opening

Cons: no fresh air in room!

Room Tip: Queen size bed room was large enough for a small family
See more room tips
  • Stayed March 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Babak1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSaigon, General Manager at Novotel Saigon Centre Hotel, responded to this review, April 7, 2014
Dear Babak1972,

Thank you for taking the time to write a review about your stay with us and I am delighted to read that you enjoyed it.

Please rest assured that your feedback will be shared with our staff and this will serve as an encouragement to all of us as we continuously strive to improve our services.

Looking forward to welcome you back at Novotel Saigon Centre.

Regards,
Lionel Moinard
H7965-gm@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed April 1, 2014

This hotel is amazing! Great rooftop pool & bar. Modern décor, and lots of really cool things to look at. Great views of the city from the rooftop pool & bar. It is a great hotel and definitely a memorable experience!

  • Stayed March 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank nguyen s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSaigon, General Manager at Novotel Saigon Centre Hotel, responded to this review, April 1, 2014
Dear nguyen s,

We very much appreciate your comments regarding your stay at the Novotel Saigon Centre. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one

Regards,
Lionel Moinard
H7965-gm@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
chennai
Level Contributor
52 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed March 29, 2014 via mobile

Located in good location at walkable distance to the shopping district.
Room was neat and tidy , as per "Novotel" standards , Comfy beds !
Decent in-room amenities. Needs a lot of training to the service personnels , especially to educate them in English.
Good hotel for a business trip !

Stayed March 2014
Helpful?
1 Thank prafilaash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSaigon, General Manager at Novotel Saigon Centre Hotel, responded to this review, March 31, 2014
Dear prafilaash,

Thank you for sharing your comments about your last stay with us on Tripadvisor.

We are most concerned with the satisfaction of all our guests and your feedback will allow us to adjust and better our services and facilities.

I am looking forward to welcome you back soon to Novotel Saigon Centre.

Regards,
Lionel Moinard
H7965-gm@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Saigon Centre Hotel

Property: Novotel Saigon Centre Hotel
Address: 167 Hai Ba Trung Street | Ward 06, District 03, Ho Chi Minh City 70000, Vietnam
Location: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #33 of 448 Hotels in Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Saigon Centre Hotel 4*
Number of rooms: 247
Official Description (provided by the hotel):
The 4-star Novotel Saigon Centre hotel enjoys a city-centre location with easy access to shopping and entertainment hubs. This modern hotel features a 322m2 ballroom accommodating up to 350 people. The bar on the 20th floor is the perfect place to unwind after a busy day, for breathtaking city views and a relaxed atmosphere at Novotel. ... more   less 
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