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“Wonderful stay at Novotel Saigon Centre”

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Novotel Saigon Centre Hotel
Ranked #37 of 458 Hotels in Ho Chi Minh City
Certificate of Excellence
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1,492 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (183)
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Sydney
Level 5 Contributor
45 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed October 23, 2013

Our family of 5 stayed in two interconnecting rooms. Very impressed by service particularly at reception and concierge. We arrived very early and were helped to check in, leave our bags and given a clear map and good local information with suggestions on what to see! Once we arrived back one room was ready and soon after so was the adjoining room. Rooms were of a great standard with nice views of the city from 17th floor and had all the facilities you expect from Novotel. Beds were very comfortable. We had opportunity to use the swimming pool which was a welcome relief from the heat of the day. Staff also very helpful at checkout, concierge always helpful with getting the right taxi and advice on how much to expect to pay. We would love to return for a longer stay next time.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank maria7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSaigon, General Manager at Novotel Saigon Centre Hotel, responded to this review, October 24, 2013
Dear maria7,

Thank you for taking some of your valuable time to share your experience at Novotel Saigon Centre. I am pleased to read that you enjoyed your stay with us. Your review has already been shared with all employees and I am sure that this will serve as an encouragement to all of us as we always strive to improve our services even further.

I am looking forward to welcoming you back in Novotel Saigon Centre soon.

Yours sincerely,
Lionel Moinard
General Manager
Novotel Saigon Centre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
O'Fallon, Illinois
Level 6 Contributor
102 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed October 21, 2013

The hotel has a great location only a short walk to the main attractions in the city. The hotel itself is clean and nice. Staff is friendly. Rooms are pretty big and have a nice view of the city (higher rooms). The pool was always empty and great for relaxation as well as the sauna. The bar on the roof has a great atmosphere and they have happy hour almost every day and other promotions going on. Overall, great hotel and worth the money. Just don't step on the weight scale in the room! It might explode on you haha...

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 325irollin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSaigon, General Manager at Novotel Saigon Centre Hotel, responded to this review, October 25, 2013
Dear 325irollin,

Thank you for taking the time to write a review about your stay with us and I am delighted to read that you enjoyed it. Please rest assured that your feedback will be shared with our staff and this will serve as an encouragement to all of us as we continuously strive to improve our services.

Best regards,
Lionel Moinard
General Manager
Novotel Saigon Centre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chennai (Madras), India
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 16, 2013 via mobile

We stayed for 3 nights in October 2013. Excellent hotel... Looks brand new... Very good location.... Can walk to many of the central locations and shopping area. Breakfast was really good and good gym and swimming pool tooo

Stayed October 2013, traveled with family
Helpful?
1 Thank Slim777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSaigon, General Manager at Novotel Saigon Centre Hotel, responded to this review, October 16, 2013
Dear Slim777,

Thank you very much for taking some of your valuable time and sharing your recent experience with us here on TripAdvisor.

I am glad that you thoroughly enjoyed your stay with us. Indeed we only opened in June last year and we are all dedicated to keep the hotel’s look at its best.

I will also share your review with the team and I am sure this will serve as an encouragement to all of us as we always strive to further improve our services.

Thank you again and it would be a pleasure to welcome you back to Novotel Saigon Centre again. Please do not hesitate to contact me directly if I can ever be of any assistance.

Yours sincerely,

Lionel Moinard
General Manager
Lionel.Moinard@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level 4 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 12, 2013

We loved staying here. The most comfortable beds we've ever slept on for a hotel - simply perfect. Bathrooms are fantastic - the choice of rainhead and normal shower was a treat. Rooms are clean, comfortable, well laid out and wifi access and breakfast is excellent - some of the best I've had in a hotel.

Location is also fantastic. Short walk to the centre of the city, but the local restaurants and bars are fantastic and much better value than the many you find in the city centre.

Highly recommended.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fabb1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSaigon, General Manager at Novotel Saigon Centre Hotel, responded to this review, October 13, 2013
Dear fabb1234,

Warm greetings from Novotel Saigon Centre and thank you very much for your review.

I am thrilled to read that you had a great time with us and especially that you have been able to get a good night’s rest with us. I also would like to thank you for your great comments about our breakfast and I will make sure to pass them on to our kitchen team and I am sure they will be pleased to hear about it.

I do hope to welcome you back again in the not too distant future and please do not hesitate to contact me directly if I ever can be of any assistance to you.

Yours sincerely,

Lionel Moinard
General Manager
Lionel.Moinard@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level 4 Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed October 11, 2013 via mobile

This is a proper hotel, what you expect from a large chain. The room are very nice, not over the top but very nice without any flaws! The pool is nice along with the gym. The only draw back with the pool is that it's indoors so if you need vitamin D3 you will need supplements for that! What really sets this place apart from other equally nice 4 star hotels in Saigon is the real and high quality western food. I'm in the lobby bar now and just amazed with my mojito! Perfect and very strong! Love it!

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dylan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelSaigon, General Manager at Novotel Saigon Centre Hotel, responded to this review, October 13, 2013
Dear Dylan R,

Thank you very much for taking some of your time and sharing your recent experience with us here on TripAdvisor.

I am absolutely delighted to read that you thoroughly enjoyed your stay with us. Please rest assured that I will be sharing your feedback with the team, especially the bar staff at the lobby, and I am sure this will serve as an encouragement to all of us.

Hoefully next time, you have chance to enjoy a Mojito at our newly opened rooftop bar, onTop Bar, on the 20th floor. I highly recommend our Vietnamese Mojito, version of classic Mojito, with ginger and a hint of chili. Perfect to unwind after a busy day in the city…

Thank you again and if I can be of any assistance to you, please do not hesitate to let me know. It would be a pleasure to welcome you back at Novotel Saigon Centre again.

Yours sincerely,

Lionel Moinard
General Manager
Lionel.Moinard@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Saigon Centre Hotel

Property: Novotel Saigon Centre Hotel
Address: 167 Hai Ba Trung Street | Ward 06, District 03, Ho Chi Minh City 700000, Vietnam
Phone Number:
Location: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #37 of 458 Hotels in Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Saigon Centre Hotel 4*
Number of rooms: 247
Official Description (provided by the hotel):
The 4-star Novotel Saigon Centre hotel enjoys a city-centre location with easy access to shopping and entertainment hubs. This modern hotel features a 320m2 ballroom accommodating up to 400 people. The bar on the 20th floor is the perfect place to unwind after a busy day, for breathtaking city views and a relaxed atmosphere at Novotel. ... more   less 
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