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“Very central in the heart of the city” 4 of 5 stars
Review of A&EM Hotel

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A&EM Hotel
Ranked #276 of 423 Hotels in Ho Chi Minh City
Bangkok, Thailand
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Very central in the heart of the city”
4 of 5 stars Reviewed May 25, 2014

Booked it on Agoda for 3 nights.
Check-In time we were brought to the second floor where rooms have no windows.
Then moved to 7th floor thereafter having a quick chat with the Manager.
Rooms are spacious with a modern decoration tendance on dark colors, the bathroom is huge and offers a jetstream bathtub we did not used, be careful not sliding in there if you have to go for another appointment afterwards shower business sorted !!!
The Breakfast included is in needs of improvements and is certainly the most miserable food presentation we ever had to experience in a traveller lifetime. The restaurant room is the one situated on the ground floor and presents a magnificent decoration similar to a "Rat cave" where the food is there only to fulfill with kind of a compulsory standard of service but certainly not with a desire from the management to accomplish anything else than feeding the noisy chinese guest who are screaming out in their telephone by early morning and eat with a substantial soundy mastication which make you feel more throwing up before jumping off from this frantic scenario..!!!
Avoid breakfast there is our advice until the A&Em Hotel Management will have gain some conciousness on what is a Breakfast Service Standard and on how to realise that, in this instance, it doesn't match with the great Rooms which are available to rent...certainly a matter of good reflection in a city that rocks nearly as good as Bangkok !!!

Room Tip: Avoid the windowless floors situated at the bottom of the building.. All the VIP rooms are spacious...
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Peters1701
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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50 reviews from our community

Traveler rating
    5
    22
    15
    4
    4
See reviews for
4
15
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12
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Vietnamese first
  • Any
English first
London
Level Contributor
51 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed May 1, 2014

We moved to this hotel from elsewhere as its location is fantastic for quick access to the best shops, bars and restaurants. We were upgraded so we didn't experience the the tiny room, and overall the room was well designed with quirky furniture and a panel to control all the different lights which confused me no end. The service was not unpleasant but we never saw the same person twice at the front desk, so it felt very impersonal, and the breakfast was poor, with food either cold or having run out completely, so we had to ask for things to be replenished on several occasions.

  • Stayed April 2014, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Bee101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, DC
Level Contributor
226 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
4 of 5 stars Reviewed December 25, 2013

A & Em Hai Ba Trung is a comfortable, reasonably priced tourist hotel in central HCMC. The rooms are small, but the bed is comfortable, the room is clean, great shower in the bathroom. Service is great and there always was at least one person around who spoke English well. I arrived early, about 830 am and although my room wasn't ready (which is understandable), they had it made up for me within 30 minutes. When I asked about a SIM card for my phone, one of the bellmen went out and got one for me and installed it -- cost less than $10, so even if the bellman or hotel made some money on it, the price was reasonable.
Location is great, within a half block of the big, expensive hotels, easy walking distance of major tourist sites, restaurants, etc.
Good breakfast, plentiful, tasty, Asian and western entrees available.
There are multiple A & EM hotels -- not sure how the others are, but this one is fine.

Room Tip: I think all of the rooms in this hotel have windows, but not sure, maybe not on the lower floors. I...
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  • Stayed December 2013, traveled solo
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank mot29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta
Level Contributor
62 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed November 3, 2013 via mobile

Although room is abit small.. but it was very comfy and clean. Service was great. When we went back there the 2nd time after our travelling to central vietnam, the hotel at this location didnt have 2 small rooms for us. So they arranged for us to go to their other branch which was not far from this one.

they arrange taxi for us and gave us excellent services until we get our rooms on the 2nd branch.

They have a few branches in the city. I think all of them are located pretty central and near the market. It was a very convenient place to stay for a relatively great price.

  • Stayed October 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank capung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guildford, United Kingdom
Level Contributor
44 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed October 8, 2013

did expect huge on this hotel since there were loads of good reviews hotel flowing around on internet and the hotel images seemed really nice as well. Yet, to my horror, the room i booked looked exactly like on the photo id seen before, but its incredibly ... small, feel like i was staying in a boutique post box!! Immediately asked for an upgrade (and defly with extra charge) and they gave me an executive deluxe, merely 1 or 2 meter square wider than my previous room. Anyway, its a lot better and fresher with a big window looking down the street. The bed was soft and the pillow was just fab. the bathroom was fine with a lovely jacuzzi bathtub. And the best thing was the wifi, probably one of the fastest speed you would ever have in vietnam.
Never got the chance to have breakfast since they already wrapped things up at 8:30am but a guy i met on elevator said never bother to come down again!

Room Tip: Room on the back of the building would have less noise in the morning.
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  • Stayed September 2013, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank Sweetn0thing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Łódź, Lodz, Poland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 27, 2013

We stayed two nights and then came back for a third night. The best service we've ever experienced in a small hotel. The staff is amazing - most friendly and helpful.
We only ate at the breakfast buffet but it was very high quality and a nice assortment. As of this date they don't yet have a full working kitchen and other meals are apparently delivered from one of their other nearby hotels.
The rooms are very nice although the bathtub/showers are a little awkward.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Huong Ly N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
melbourne, australia
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 18, 2013

Have stayed a few times now, and it's always been excellent.
Haven't experienced the room size problems of others as I love large bathrooms and spa bath, so always go for the VIP A room, check their website and you'll see what I mean.
My traveling partner had a spa bubble bath most nights an just loved it. We even shared the bath one night and could have easily fitted another couple.
The room was cleaned and spotless every day, the service provided by front desk and room staff faultless. H for varying needed was immediately provided.
The view out onto the street and across the city great...
The best of all, the bed.... Superb!!!!
There may be better value for money with a huge bathroom but I'm yet to find it.
I've stayed elsewhere including Park Hyatt in HCMC so have seen others...

Room Tip: Pay more for a VIP or VIP A room...
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank triguy56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about A&EM Hotel

Property: A&EM Hotel
Address: 46 - 48 Hai Ba Trung St., Ben Nghe Ward, District 1, Ho Chi Minh City, Vietnam
Location: Vietnam > Ho Chi Minh City
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #276 of 423 Hotels in Ho Chi Minh City
Price Range (Based on Average Rates): $
Hotel Class:3 star — A&EM Hotel 3*
Number of rooms: 58
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