We moved to this hotel from elsewhere as its location is fantastic for quick access to the best shops, bars and restaurants. We were upgraded so we didn't experience the the tiny room, and overall the room was well designed with quirky furniture and a panel to control all the different lights which confused me no end. The service was not unpleasant but we never saw the same person twice at the front desk, so it felt very impersonal, and the breakfast was poor, with food either cold or having run out completely, so we had to ask for things to be replenished on several occasions.
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