We chose this hotel mainly for their pool area. The rooms are nice and big with a huge bed but the decor is a bit dated. Check in was fine but the rest of the service here was nothing spectacular. We were on our honeymoon around Asia and this was the only place that didn't prepare a little something special for us. Ordered an ice cappuccino and it was all foam and no drink. Hung out by the pool and not once did anyone come by (had to chase the server down). Had bfast buffet and needed to use the toilet (this instance called for my own private toilet) so I wanted to bring the rest of my fruit with me to finish in my room but they took it away and were not friendly or accommodating in any way. Decent hotel but I had better service in the smaller boutique hotels in the city. The Caravelle needs to train their staff better to meet western service expectations.
- Official Description (provided by the hotel):
- Caravelle Saigon is one of Ho Chi Minh City's leading international 5-star hotels - in the centre of the business, shopping and entertainment district, 8 km from Tan Son Nhat International Airport. The Hotel opened in 1959 with modern design combining French and Vietnamese architecture and to this day the address and service ensures we have kept our iconic landmark status in the Heart of Saigon. ... more less
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- Also Known As:
- Caravelle Ho Chi Minh City
- Caravelle Hotel Saigon