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“Perfect Location - Up market location”
Review of Caravelle Saigon

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Caravelle Saigon
Ranked #16 of 457 Hotels in Ho Chi Minh City
Certificate of Excellence
Melbourne, Australia
Level 3 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Perfect Location - Up market location”
Reviewed May 13, 2014

My first trip to Vietnam and my first hotel. Cannot fault hotel. Every night our bed was turned down with little slippers next to bed. Breakfast was sensation. You must try the baked Brie and bread. Top floor bar was a great place to relax and look over the balcony and the streets below. Cocktail Hour by the poor was also great.

The gym was the best one we came across in Vietnam. Air-conditioned, great machines and weights and looks out onto the pool. Easy access to all part of HCMC. I will definately stay here next time in HCMC.

A must is the set Buffet at Restaurant. All you can eat and the food is 5 star. Seafood, meat, salads, desserts, bread, noodles too much to name.

  • Stayed January 2014, traveled as a couple
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Helpful?
Thank Sue K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review, May 26, 2014
Dear Sue K

Thank you for the great feedback on your recent stay. We are glad you enjoyed the Caravelle experience and your time in Vietnam. Thank you for recommending our Nineteen Seafood Buffet to other travelers and sharing your personal pictures. We look forward to seeing you again soon.

Kind regards

Bryce Seator
Director of Rooms
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (529)
Date | Rating
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English first
London, United Kingdom
Level 5 Contributor
89 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed May 11, 2014

The Caravelle is a really lovely modern hotel. The room was comfortable and although we had a room on one of the lower floors (8th) it was quiet and given there was a problem with the lifts to the higher floors we were quite happy with that.
The hotel is in a good location for getting out and seeing the key sites and you can walk to most. It is also good to be able to get to some of the less sophisiticated parts of town which is a wonderful contrast.
The breakfast is really good, a mix of all the things you can imagine and several you would not expect (a full chicken roast dinner?). One of the highlights however is the roof top bar. A great place to wind down, watch the sun go down over the city and the lights come on. Or after an evening meal out a good place to sit with some good live music and a cocktail or beer.
It is also worth checking out the swimming pool which is a good place to go in the afternoon when it gets that bit hot and humid to do the sites and you want a place to relax. There is also enough room to have a proper swim as well.
This is a modern hotel so don't expect period charm, but it is right next to the stunning Opera House. Also and this is the reason for my title, an easy walk to gaze at all the hugely expensive designer shops (Cartier, Chopard etc) all sitting next to the Communist Party HQ and the over size statue of Uncle Ho!

Room Tip: We had a lower floor which was absolutely fine. I am sure the top floors are great but given they ar...
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  • Stayed April 2014, traveled as a couple
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Helpful?
1 Thank SimonSJO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review, May 26, 2014
Dear SimonSJO,

Thank you for your feedback. I am pleased you enjoyed your time at the Caravelle. I agree that the Saigon Saigon Bar is a highlight which has fantastic views over the City and a great place to enjoy a cocktail or two... Once again thank you for your recommendation and we look forward to seeing you again soon in the near future

Kind regards

Bryce Seator
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, England
Level 4 Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed May 11, 2014

I stayed in a number of hotels in HCMC - the best being the Park Hyatt without a doubt for more cost effective and still delightful in alot of ways was the Carvelle. The rooms and corridors (ours had a very damp smell) are a little bit tired but the pool is lovely and facilities great. The staff are superb and the location is excellent. Also one of the most comfortable hotel beds I have slept in in a long time. We stayed on the exec floor which made the check in a breeze whilst we helped ourselves to the delicious buffet and free drinks in the lounge and also breakfast there was great without dealing with the usual bunfight you can get in a breakfast buffet situation. Also the lounge has a terrace so you can survey the madness from up high. Other perks included free clothes pressing and miniature ceramic figures on the pillows at turn down. Lovely. Unusally I have to say in all my travels it its the ONLY hotel I have stayed in that has had gas masks next to the bathrobes and safe in the cupboard. Thankfully we never needed them.

Room Tip: Splash the cash for the lounge floor upgrade
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  • Stayed January 2014, traveled with family
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Helpful?
1 Thank pixie&thepropchic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review, May 26, 2014
Dear Pixie&thepropchic

Thank you for the feedback and recognizing so many positive aspects of your stay. I agree with you, our beds are most comfortable. Thank you again for taking the time to share your recent stay and recommending the Caravelle. We look forward to seeing you again soon.

Kind regards

Bryce Seator
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 11, 2014

I stayed here for 3 nights for a conference and I cannot fault this hotel. Firstly the staff were delightful, they went out of their way to be helpful without being intrusive. Secondly, the facilities are first class, as appropriate for a luxury international hotel. The rooms were clean, spacious, and well maintained. There was the usual absence of bright room lighting that most business travellers have trouble with, but there was a good desk with adequate desk lighting and adequate power points for computer etc. It is in the heart of the tourist district and close to a bus station and a large market. They were doing something to the elevators whilst I was there which caused some delay.

Do you really want to stay in a hotel that could really be anywhere, serves western food, and charges 10 times the rate of good smaller hotels in most other districts? If so, you will not be disappointed by this first class hotel.

  • Stayed May 2014, traveled on business
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Helpful?
2 Thank Dergie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review, May 26, 2014
Dear Dergie,

Thank you for the note on your stay with us and for recognizing our delightful and helpful staff. We are glad you our facilities first class and we look forward to seeing you again soon.

Kind regards

Bryce Seator
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level 5 Contributor
82 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed May 8, 2014

This hotel is beautiful. The rooms are spacious and clean. The staff are helpful and polite . The facilities are great - these include a good gym, refreshing pool and relaxing lounge area. At the moment the lifts are being upgraded so you have to be patient. Also a member of our team had the unfortunate experience of having a piece of luggage stolen from the airport , while it was loaded on to the hotel minibus that collected us. This had a computer and gifts in it so this was very distressing. WATCH YOUR LUGGAGE AT ALL TIMES. The manager tried to help but it was not recovered .

Room Tip: Top rooms have a nice view.
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  • Stayed May 2014, traveled on business
    • Value
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Helpful?
3 Thank Rashelle C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review, May 26, 2014
Dear Rashelle C

Thank you for the note on your stay with us and for recognizing our helpful and polite staff. We are glad you enjoyed our hotel facilities and we look forward to seeing you again soon.

Kind regards

Bryce Seator
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Townsville, Australia
Level 3 Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed May 6, 2014

I've stayed at the Caravelle several times in the past year and I am quite simply always enchanted by this historical and deeply loved landmark . There's just something different about the Caravelle , sure it's a luxury 5 star hotel with everything you'd expect ; restaurants , bars , world class gym and spa , the list goes on .

But it's the people that make this place special . The service I've experienced here is just the best I have encountered anywhere in the world . These people remember your name . They use it . They are genuinely happy to see you and to serve you and they mean it when they say they are sorry to see you leave .

There are those who say , well they are just doing their job . Many people are really , just doing their job . These special people are not . Well , not in my opinion anyway . They are going above and beyond in every single department I have encountered , and this is the reason I am so clearly enamoured by the Caravelle , and make no apologies for it .

You will not be disappointed by this charming piece of Vietnamese history . And you will be forever changed by it, if you allow yourself to be .

  • Stayed April 2014, traveled solo
    • Value
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Helpful?
1 Thank Angela6464
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryce S, Director of Rooms at Caravelle Saigon, responded to this review, May 26, 2014
Dear Angela6464,

What a fabulous endorsement! We greatly appreciate this kind of response as all the staff work very hard to ensure each guest’s stay is pleasurable and memorable. We are happy you have recognized their efforts and we sincerely look forward to welcoming you back in the very near future!

Kind regards

Bryce Seator
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level 3 Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed May 5, 2014

We stayed for only one night at the Caravelle in April 2014 - a fantastic hotel in an excellent location overlooking the Saigon Opera House. We took the 'Signature Lounge' upgrade and it's certainly worth it. Breakfast and pre-dinner canapes/drinks (excellent food & wine) on 9th floor are outstanding and the staff are on hand in the lounge to book tickets, check flights etc. The pool was lovely to relax in at the end of the day.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank familyaust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bryce S, Director or Rooms at Caravelle Saigon, responded to this review, May 26, 2014
Dear Familyaust,

Thank you for the great feedback on your stay. We are glad you enjoyed the Signature Lounge experience and our excellent location. Thank you for taking the time to share your thoughts and we hope we can host you again in the future.

Kind regards

Bryce Seator
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Caravelle Saigon

Property: Caravelle Saigon
Address: 19-23 Lam Son Square, District 1, Ho Chi Minh City 70000, Vietnam (Formerly Caravelle Hotel)
Phone Number:
Location: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Casino Hotel in Ho Chi Minh City
#6 Business Hotel in Ho Chi Minh City
#9 Romantic Hotel in Ho Chi Minh City
#11 Spa Hotel in Ho Chi Minh City
#12 Family Hotel in Ho Chi Minh City
#13 Luxury Hotel in Ho Chi Minh City
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Caravelle Saigon 5*
Number of rooms: 335
Official Description (provided by the hotel):
Caravelle Saigon is one of Ho Chi Minh City's leading international 5-star hotels - in the centre of the business, shopping and entertainment district, 8 km from Tan Son Nhat International Airport. The Hotel opened in 1959 with modern design combining French and Vietnamese architecture and to this day the address and service ensures we have kept our iconic landmark status in the Heart of Saigon. ... more   less 
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Also Known As:
Caravelle Ho Chi Minh City
Caravelle Hotel Saigon

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