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All reviews river view executive floor business center lobby lounge business trip fitness center special thanks star hotel high tea excellent hotel great pool buffet breakfast is rooms are spacious late check main attractions opera house stayed here for nights
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Reviewed March 21, 2014

This hotel has a charm of its own it us very comfortable for the discerning traveller , it is not cheap but you get what you pay for, the rooms are very comfortable , the only downfall which is not even worth talking about is that you even have to okay for making a cup of coffee in your room , to me a bit petty ,otherwise from the staff to the everything the hotel has to offer is outstanding

Room tip: I think every room is adequate
Date of stay: March 2014
  • Trip type: Traveled as a couple
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Thank splasherPreston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tram D, Marketing Communications Manager at Lotte Legend Hotel Saigon, responded to this reviewResponded March 23, 2014

Thank you very much for your review following your stay at Lotte Legend Hotel Saigon.

We are so delighted that you found our hotel to be very comfortable for the discerning traveller and everything we offer to be outstanding. Your nice words are much appreciated as we continually strive for excellence and quality.

However, we regret that we have disappointed valued guests such as yourself on the issue of making coffee in the room. Please rest assured that your valuable feedback will be reviewed by the team to ensure our valued guests' needs and expectations are met in the future.

We hope that we will have the pleasure of welcoming you back in the near further. Should you require any information or assistance of any kind, please do not hesitate to contact us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 19, 2014

We stayed at the Lotte Legend for 3 nights and it was a very impressive hotel from the room, reception staff, breakfast and concierge. We had booked a double deluxe room and were upgraded to an executive on our first 2 nights. Then after returning from Can Tho were in the double deluxe room. Both rooms were large and beautifully appointed. Complimentary fruit basket and water were provided. The bathrooms were very modern. We spent a few hours around the large pool and we were the only ones there. The breakfast selection was the best we had on our 4 week trip. It included Asian and Western food. We wanted to see the AO show at Saigon Opera House and the concierge organised the tickets for us. You can walk out the back street to quickly access the city area. The location is very good. Although this area seems isolated we felt safe. It is difficult to walk across the road to the river with the traffic.

Date of stay: February 2014
Trip type: Traveled as a couple
Thank Debba123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tram D, Marketing Communications Manager at Lotte Legend Hotel Saigon, responded to this reviewResponded March 21, 2014

Thank you very much for taking the time to write about your 3-night experience with us.

We are very pleased that you had a pleasant stay and enjoyed the service and facilities of the hotel. We much appreciate your nice words about our location, rooms, pool, breakfast and staff. There is no greater feeling than receiving a feedback like yours as we place the utmost importance on our guests’ satisfaction.

We hope to have the opportunity to welcome you back soon. Please feel free to contact us should you require any further assistance.

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Reviewed March 19, 2014

We stayed 5 nights in February and were very pleased.The room we had was quite large with a river view but as a prevous poster said "no big deal." You are not in the room long enough to appreciate the view.The front of house staff were extremely friendly and helpful.
We had the evening buffet a couple of times which had a wide choice of dishes and a B-B-Q.With as much wine as you wished this was a good deal.
This hotel is certainly good value for money and would highly recommend it.

Date of stay: February 2014
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Service
Thank DottieB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tram D, Marketing Communications Manager at Lotte Legend Hotel Saigon, responded to this reviewResponded March 21, 2014

Thank you very much for sharing your nice feedback about your 5-night stay at Lotte Legend Hotel Saigon in February.

It is very delightful to know you enjoyed your overall stay with us, highlighting the buffet dinner that is indeed the most popular international buffet in town. We are also grateful for your kind comments regarding our staff, which validates our commitment to service excellence.

We hope to welcome you back in the near future. If there is any way we can be of further assistance, please do not hesitate to contact us.

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Reviewed March 17, 2014

Stayed at the Lotte Legend from March 12 - 15, 2014. The service is excellent. The staff is very polite and attentive. The rooms are very nice, layout and design great for couples or business travelers. The food is excellent, from Asian to Western cuisine; all very good. Food prices are a bit on the higher side for Vietnam, but it is a hotel, not a street-side food stall. Room prices are much more reasonable than other high quality hotels in the area. I would highly recommend this hotel for quality, friendliness, location and amenities.

Date of stay: March 2014
  • Trip type: Traveled on business
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Thank Rob B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tram D, Marketing Communications Manager at Lotte Legend Hotel Saigon, responded to this reviewResponded March 19, 2014

Thank you very much for your really nice feedback on your recent stay with us.

We are thrilled that you enjoyed your experience with the accommodation, food, location, amenities and services, and appreciate your kind comments regarding our staff as we continually strive for excellence and quality. Your great words validates our commitment to guest satisfaction as our top priority, and motivates us further to provide the highest level of service.

Once again, we are grateful for your wonderful support, and hope to welcome you back soon. Please do not hesitate to contact us for any further assistance.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 12, 2014

Stayed here for a 3 night wind-down after a 2 week north to south tour of Vietnam, staying in a wide range of hotels.

The location was great - river view yet easy access to Dong Khoi via the back entrance.

As we arrived early, our room wasn't yet ready, so an upgrade was immediately offered (without us asking) so that we could check in. This set the tone. The Lotte Legend staff are wonderful and welcoming.

The room was a delight - quiet, beautifully appointed, amazingly comfortable bed and wonderful bathroom.

The pool was fabulous - sunny decks and shady terraces under Bougainvillea. It was large, quiet and at times felt like our own. We didn't use the newly opened fitness centre, but it looked fantastic/ We did go in the centre to use the showers and they were wonderful.

We had high tea on our last day prior to heading to the airport - fantastic and amazing value.

If I have just 1 comment Lotte Legend - a teapot in the rooms would be nice, rather than making tea in cups.

And open more hotels in more locations! You now have 2 loyal customers here..!

Date of stay: March 2014
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank Sharon G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tram D, Marketing Communications Manager at Lotte Legend Hotel Saigon, responded to this reviewResponded March 14, 2014

Thank you very much for choosing to stay with us after a two week north to south tour of Vietnam.

We are happy to hear we were able to provide you with all the comforts you needed. Your nice comments motivate and inspire us further to deliver the highest level of service possible.

Your suggestion for teapots in the rooms will also be reviewed to ensure our valued guests' expectations are exceeded in the future.

We look forward to your next stay with us and meanwhile, hope that you will not hesitate to contact us if we can be of service to you.

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